|Preparing for Your Visit|
Please bring the following to your first appointment:
- Your current medical insurance cards
- Photo ID
- A list of all current medications including over the counter. In addition, please bring the medication bottles.
- Medical records from your referring physician pertaining to your current condition. Please ask your family physician to send your records to our office prior to your first appointment.
- Insurance co-payment (insured patients) or deposit (uninsured patients) must be paid at time of service.
- A list of any questions you would like to ask the doctor
We participate in most insurance plans, including Medicare. If you are not insured by a plan we do business with, payment in full is required at each visit. If you are insured by a plan we accept, but don’t have an up-to-date insurance card, payment in full for each visit may be required until coverage is verified. Knowing your insurance benefits is your responsibility. If you are over 15 minutes late for your appointment, you may be asked to reschedule your appointment.
Please plan to spend at least one hour with us for your first office visit. This will allow your physician to get a complete medical history from you and perform a physical examination. Diagnostic testing may also be performed at this time, or possibly at a later date. Appropriate follow-up care will be discussed and planned at your initial visit.
It is very important to us that you are able to see the same doctor each time you visit the office. Although there will be times when your physician is not available, we will make every effort to ensure that your medical care is handled by your physician every time.
In order to avoid any added cost or delay in availability of your medication, please be sure you are current with all lab work or other testing that may be required for your medications. You will also need to be on schedule with your physician appointments so that we can assure you are on the correct medications for your current health needs.
- Call your pharmacy to request refills at least 72 hours prior to your desired pick up time. This will allow the pharmacy to electronically contact our office if additional refills are required.
- Make sure the pharmacy is aware of any changes your doctor has made to your medication strength, dose or frequency so that old medications are not filled in error.
- You can request any new prescription be sent electronically to your retail pharmacy at the time of your appointment or by contacting our office 3 days prior to your desired pick up day.
- Before you can use a mail order pharmacy, you must first register and establish a payment method with that mail order pharmacy.
- You can then obtain a new mail order prescription by notifying the mail order pharmacy and they will contact our office to obtain a new electronic prescription or you can contact our office and request a new printed prescription. We will provide this to you so that you can mail it in to your chosen mail order pharmacy. Please allow two extra weeks of processing if you are mailing a printed prescription in instead of contacting your mail order pharmacy directly.
- Mail order refills are obtained by contacting your mail order pharmacy. They will notify us electronically if they need additional refills.
- You should allow at least two weeks to process mail order prescription refills.
- Most mail order pharmacies have web sites that can assist you with your mail order medication management.