Ways to Schedule Your Virtual Visit
Renown providers offer virtual visits for some appointment types, including primary care, specialty care, and urgent care – allowing you to see your provider from the comfort of your home.Urgent Care
Login to MyChart to schedule a virtual urgent care visit. Click on the "Talk to a doctor" video icon within the MyChart portal to get started!
Providers are available via video chat during the specified times:
- Monday through Friday: 9 a.m. to 6 p.m.
- Saturday and Sunday: 10 a.m. to 4 p.m.
Primary and Specialty Care
Please call 775-982-5000 to request a visit with your provider.
Pediatric Care
Many pediatric appointments are also available through virtual visits.
Please call 775-982-5000 to request a visit with your child’s established provider.
MyChart Help
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Scheduling & Appointments
Appropriate for Virtual Urgent Care
- Common cold and cough symptoms
- Muscular, tendon or joint pains not caused by injury
- Allergy or sinus symptoms
- Pink eye (no trauma or something in the eye)
- Urinary discomfort
- Diarrhea without vomiting
- Rashes or skin sores
- Backache
- Nail problems
- Screening examination for sexually transmitted illness (without symptoms)
- Medication refills (not controlled substances)
Not Appropriate for Virtual Visits
- Shortness of breath
- Chest pain
- Abdominal pain
- Numbness or weakness of any location that is new
- Traumatic injuries (including eye)
- Severe pain of any other location
- Dizziness or confusion
- Bleeding from any location
- High fever (any age)
- Persistent vomiting
- Loss of vision
- Ear pain
- Substance abuse or psychiatric problems
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