Renown Health is dedicated to making a genuine difference in the health and well-being of the people and communities we serve. To accomplish our mission, Renown maintains the highest ethical standards and complies with all governing laws and regulations in healthcare delivery. This commitment extends to our relationships with our employees, payers, contractors and the community we serve.

Reporting a Concern

As part of our commitment to our values, Renown Health provides numerous ways to report perceived or known compliance issues. We encourage anyone who is aware of a violation of a law or believes they have observed suspicious behavior to report their concern without fear of retribution. The compliance concern hotline is available 24 hours a day, seven days a week and managed by an external vendor.

To report a compliance concern, call:

1-800-611-5097

 

Additional Renown Contact Information

Renown Health HIPAA Privacy Line
Email
auditandcompliance@renown.org
Mail
Renown Health VP Chief Compliance and Privacy Officer
1155 Mill Street, MS N-14
Reno, NV 89502
To report patient care issues, or discrimination issues please contact our Service Excellence Department:
https://www.renown.org/interact/care-concerns/

What should I report?
Report any known or perceived compliance issue, including:

  • Violation of Medicare or Medicaid rules
  • Violation of patient privacy
  • Discrimination
  • Patient safety

  • Violation of federal, state, county or city law
  • Conflict of interest
  • Quality of care
  • Questionable billing practices

Reporting to Government Entities
Some cases of non-compliance should also be reported to the corresponding federal or state program.

Audit and Compliance Program

Renown's Compliance Program fosters ethical conduct with education, training and guidance for all staff. The program is designed to prevent non-compliance, whether accidental or intentional. With the aid of the Audit & Compliance Steering Committee, the Chief Compliance Officer brings a proactive approach to Renown Health's compliance efforts.

 

To report a compliance concern, please call 1-800-611-5097.