Cash Support Representative

  • Requisition ID: 171692
  • Department: 100620 Central Business Office
  • Schedule: Full Time - Eligible for Benefits
  • Shift: Day
  • Category: Clerical & Administrative Support


Position Purpose:

This position is responsible for initiating all duties associated with the processing of payments, denials or correspondence from insurance payors and patients in compliance with Renown policies.  This position analyzes payments for identification of the appropriate patient account and to apply the payment and denial, along with any applicable contractual allowance to that account.  Corrections to patient account balances and transfers of balances between accounts are also a part of this analysis.

Nature and Scope:

This position is responsible for processing all insurance payor and patient payments and denials, along with corresponding adjustments to reflect an accurate balance on patient accounts, while supporting effective management of accounts receivable. 


The challenges of this position are interpreting the numerous and varied insurance payment remittances; accurate and timely researching and reconciling of payments and adjustments.


The position may be responsible for making decisions regarding application of payments and adjustments to patient accounts and the coding of payments and adjustments on all daily transactions, except those that need special consideration. 



This position does not provide patient care.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications:  Requirements - Required and/or Preferred


Must have working-level knowledge of the English language, including reading, writing and speaking English.


Requires one year of general business office or cash handling experience.  Math skills must be accurate and consistent and can operate 10-key by touch. 





Computer / Typing:

Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.



Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.

With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.

  • Icon- Edu Assistance@1x

    Education Assistance

  • Icon - PTO@1x

    Paid Time Off

  • Icon - 401@1x

    401(k) Company Match

  • Icon - Flexible Env@1x

    Flexibile Work Environment

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About Renown Health

Renown Health is northern Nevada's healthcare leader and Reno's only locally owned, not-for-profit health system. We are an entire network of hospitals, primary care offices, urgent care centers, lab services, medical specialties, and x-ray and imaging services - with more than 7,000 nurses, doctors and care providers dedicated to the health and well-being of our community.

Join Our Team Today!