To help protect our patients against flu and other respiratory illness, Renown Health currently has visitor restrictions in place. Please avoid visiting if you have a cough, fever, sore throat, body aches or gastrointestinal symptoms. Thank you. Learn More
Amber Hayes,MD, believes that medicine allows her to both help and teach her patients and finds it rewarding to guide them toward optimum health. Dr. Hayes is a primary care physician with Renown Health who has a passion for preventive care. She believes the patient/doctor relationship should feature trust and openness to achieve mutual health goals. She enjoys teaching people how get healthy and says that primary care physicians can detect issues early before they become major medical conditions.
Book Ahead informs you of the number of patients checked-in and waiting for a physician at a Renown Health ER or FastTrack ER.
We refer to this as our "door-to-doc" time. The number of people in line is updated every 10 minutes.
An ER nurse will determine the urgency and complexity of the care you need.
If your condition is less severe and requires no more than one hospital resource (X-Ray, lab tests, etc.) the ER nurse may assign you to a FastTrack ER where you will receive care sooner.
Book Ahead informs you of the number of patients who are checked-in at Renown Health Urgent Care waiting to be seen by a healthcare provider.
A patient's wait time may vary.
Urgent Care vs Emergency Care
There may be times when you want to see a healthcare provider right away but don't have serious or life-threatening condition.