Thank you for being a patient of Renown Health. We value our relationship with you and as a courtesy we want you to know that Anthem Blue Cross Blue Shield issued a termination notice of their contract with Renown back on February 1, 2019. As of today, while we have been working with Anthem to find a solution that works for everyone, we have not reached a mutual agreement. Contracts are set to terminate on Wednesday, July 31, 2019. We are working diligently to reach a resolution by the termination date so Renown Health may continue to serve your health care needs without disruption to your medical care.
Book Ahead informs you of the number of patients checked-in and waiting for a physician at a Renown Health ER or FastTrack ER.
We refer to this as our "door-to-doc" time. The number of people in line is updated every 10 minutes.
An ER nurse will determine the urgency and complexity of the care you need.
If your condition is less severe and requires no more than one hospital resource (X-Ray, lab tests, etc.) the ER nurse may assign you to a FastTrack ER where you will receive care sooner.
Book Ahead informs you of the number of patients who are checked-in at Renown Health Urgent Care waiting to be seen by a healthcare provider.
A patient's wait time may vary.
Urgent Care vs Emergency Care
There may be times when you want to see a healthcare provider right away but don't have serious or life-threatening condition.