The Children’s ER at Renown Children’s Hospital is open 24 hours a day, seven days a week. With pediatric specialists, child-sized equipment and family-centered care, it’s the first and only facility of its kind in Reno-Tahoe.
The fun atmosphere and vibrant colors help decrease the anxiety that accompanies traumatic emergency situations, making children feel more comfortable during their stay.
It’s normal to be nervous about a visit to the hospital. But if your child knows what to expect, they’ll feel less anxious. Talk to your child and reassure them that you (or another parent or guardian) will be with them throughout the visit. Here are some tips to get you started >
Make sure you bring your insurance card and any orders from your child’s physician. Take time before your visit to learn how to get to the hospital, where to park and where to go once you get here.
At the Children’s ER at the Children’s Hospital, your child will receive personalized care from dedicated pediatric emergency doctors, pediatric nurses and Child Life Specialists.
Dr. Joseph Gassen
Dr. Gassen is the region's first pediatric emergency doctor. He leads the Children’s Hospital’s team of specialized pediatric staff in providing care tailored specifically to kids. He is board-certified in pediatric medicine, with expertise in pediatric head injury/trauma.
Dr. Gassen has taught at the University of Nevada, Reno School of Medicine (UNSOM) in an adjunct faculty position, where he received a number of honors including Pediatric Attending of the Year, Outstanding Hospitalist, and Educator of the Year.
Our pediatric nurses are specially trained to treat young patients and make their stay at Renown’s Children’s Hospital as comfortable and stress-free as possible. They are certified in advanced pediatric emergency care and give your child the highest level of support — around the clock. They’re also prepared to discuss your child’s condition and treatment options with you so that you are involved and informed.
Treating children goes far beyond addressing the physical symptoms of an injury or illness. Young patients often experience fear and anxiety. We believe that recovery is easier and quicker when the children receive emotional support in addition to their treatment. That support includes taking care of the family by answering questions and addressing concerns. The Child Life Team will assist in your child's care by:
Providing developmentally appropriate information abut medical procedures and events
Providing play and coping opportunities
Preparing for same-day surgery
What to Expect on Your Visit
Upon arrival, a nurse will ask some questions about the child's medical history and the reason for the visit. The nurse will also take the child’s pulse, temperature, blood pressure and breathing rate.
You’ll meet the ER doctor in a children’s treatment room. The doctor will ask more questions and perform another exam. The doctor will talk to you about the illness or injury, and may need to take some lab tests. These usually include blood or urine samples, X-rays or CT scans.
If the doctor ordered tests, he or she will review the results, and then meet with you again to discuss them.
When it’s time to go home, you’ll receive aftercare instructions and will need to schedule a follow-up appointment with your child’s primary care doctor.
Comfort and Convenience for Patients and Their Families
The Renown Regional Medical Center is home to a variety of shops offering mom and baby gifts, trendy clothing, fresh-cut flowers and more. There are dining options ranging from sit-down restaurants to grab-and-go treats.
Visit the Shops at Renown >
Healing is more than getting quality medical care — it’s about the heart, the mind and the spirit. During a patient’s most difficult moments, art can be a source of inspiration, comfort and strength.
Learn more about Healing Arts >
Please note the treatment you receive in our ER is provided on an emergency basis and is not a substitute for definitive and ongoing medical care. Please see your primary care physician for ongoing evaluation and medical care.
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People-in-Line is the number of patients checked-in and waiting for a physician at a Renown Health ER or FastTrack ER.
We refer to this as our "door-to-doc" time. The number of people in line is updated every 10 minutes.
An ER nurse will determine the urgency and complexity of the care you need.
If your condition is less severe and requires no more than one hospital resource (X-Ray, lab tests, etc.) the ER nurse may assign you to a FastTrack ER where you will receive care sooner.
People-in-Line is the number of patients checked-in at Renown Health Urgent Care waiting to be seen by a healthcare provider.
A patient's wait time may vary.
Urgent Care vs Emergency Care
There may be times when you want to see a healthcare provider right away but don't have serious or life-threatening condition.