We work hard with every patient to arrange payment for care. However, even if you have a modest income, we expect everyone to contribute something to the cost of his or her care.
If you do not pay what you owe for your services, you eventually will be turned over to a collection agency but only after several billing notices and attempts to contact you. We are always willing to work with patients who make reasonable efforts to pay for their care.
Account Statements and Contact Attempts
You will receive a series of written notices for your bills in the following order:
- An initial statement with a summary of your charges
- Four attempts to contact you
These contacts will occur over a 120-day period from the first attempt to contact you.
You will always have the ability to ask us for an itemized statement or contact a customer service employee about your bill.
If you have not submitted payment or made payment arrangements with us after the four written notices, we will send your account to a collection agency. Additionally, your account will be sent to a collection agency if you indicate at any time that you will not pay your bill or the written notices are returned due to an invalid address.