We strive to make a genuine difference in the many lives we touch by optimizing our patients' healthcare experience.

If you have care concerns about the care provided, please call 775-982-4100 and ask to speak with the manager of the patient care area responsible for your care. You may also contact the Service Excellence Liaison at 775-982-5695 or via email at service@renown.org.

You may also visit the The Joint Commission website and use the “Report a Patient Safety Event” link in the “Action Center” on the home page. You may also contact The Joint Commission by fax at 630-792-5636, or by mail to The Office of Quality and Patient Safety, The Joint Commission, One Renaissance Blvd., Oakbrook Terrace, Ill. 60181.

Additional options to seek resolution of care concerns, complaint and/or grievances include contacting the Nevada Health Facilities Complaint Line at 1-800-225-3414.

 

Helpful Resources:

 

Zero Tolerance

Be advised that any person who physically or verbally attacks another individual or a healthcare professional at a Renown Health facility or property may be removed from the premises and/or criminally charged and prosecuted.

Renown locations are a place of care and healing, NOT violence.

Acts of violence will not be tolerated here at Renown – and should not be tolerated anywhere.