We strive to make a genuine difference in the many lives we touch by optimizing our patients' healthcare experience.

If you have care concerns about the care provided, please call 775-982-4100 and ask to speak with the manager of the patient care area responsible for your care. You may also contact the Service Excellence Liaison at 775-982-5695 or via email at service@renown.org.

You may also visit the The Joint Commission website and use the “Report a Patient Safety Event” link in the “Action Center” on the home page. You may also contact The Joint Commission by fax at 630-792-5636, or by mail to The Office of Quality and Patient Safety, The Joint Commission, One Renaissance Blvd., Oakbrook Terrace, Ill. 60181.

Additional options to seek resolution of care concerns, complaint and/or grievances include contacting the Nevada Health Facilities Complaint Line at 1-800-225-3414.

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