If you have care concerns about the care provided, please call 775-982-4100 and ask to speak with the manager of the patient care area responsible for your care. You may also contact the Service Excellence Liaison at 775-982-5695 or via our Contact Us form. Please select "Patient Care Concerns" under "What can we help you with?"
You may also visit the The Joint Commission website and use the “Report a Patient Safety Event” link in the “Action Center” on the home page. You may also contact The Joint Commission by fax at 630-792-5636, or by mail to The Office of Quality and Patient Safety, The Joint Commission, One Renaissance Blvd., Oakbrook Terrace, Ill. 60181.
Additional options to seek resolution of care concerns, complaint and/or grievances include contacting the Nevada Health Facilities Complaint Line at 1-800-225-3414.
Be advised that any person who physically or verbally attacks another individual or a healthcare professional at a Renown Health facility or property may be removed from the premises and/or criminally charged and prosecuted.
Renown locations are a place of care and healing, NOT violence.
Acts of violence will not be tolerated here at Renown – and should not be tolerated anywhere.