Renown providers are now able to offer virtual visits for some appointment types. Virtual visits are being utilized for primary care, specialty care and urgent care to allow you to see your provider from the comfort of your own home.
Urgent Care: Login to MyChart to "get in line" for a virtual urgent care visit between 8:30 a.m. to 10:30 p.m. Monday through Friday, and 9:30 a.m. to 4:30 p.m. Saturday and Sunday
Primary and Specialty Care: Call 775-982-5000 to request a visit with your provider
All virtual visits require a MyChart account. If you do not have a MyChart account, sign up online.
Many pediatric appointments are also available through virtual visits. Please call 775-982-5000 to request a visit with your child’s established provider. Follow these instructions to activate MyChart Proxy to access your child’s health information within MyChart. You may also watch our how to video located at the bottom of this page for MyChart Proxy access.
If you need assistance with your MyChart account, please call 775-982-2781. For all other questions about scheduling and appointments, please call 775-982-5000.
MyChart integrates with the Apple Health app, which is available to patients with an iPhone running iOS 11.3 or later.
The health records feature in the Health app makes it easy to access and visualize key parts of your health records, including allergies, conditions, immunizations, labs, medications, procedures, and vitals. Learn more at apple.com/health
Manage Your Health Online
You can sign up for MyChart by clicking here or by using an activation code. You may receive an activation code:
As part of your discharge paperwork from primary care, urgent care and hospital visits
By calling 775-982-6686 24 hours per day, seven days per week; excluding holidays
Book Ahead informs you of the number of patients checked-in and waiting for a physician at a Renown Health ER or FastTrack ER.
We refer to this as our "door-to-doc" time. The number of people in line is updated every 10 minutes.
An ER nurse will determine the urgency and complexity of the care you need.
If your condition is less severe and requires no more than one hospital resource (X-Ray, lab tests, etc.) the ER nurse may assign you to a FastTrack ER where you will receive care sooner.
Book Ahead informs you of the number of patients who are checked-in at Renown Health Urgent Care waiting to be seen by a healthcare provider.
A patient's wait time may vary.
Urgent Care vs Emergency Care
There may be times when you want to see a healthcare provider right away but don't have serious or life-threatening condition.