Below are steps to help you understand how our billing process works. Call 775-982-4110 for more information or to talk to a representative. .
When you come to us for a service, we will ask you for your health insurance card and other information.
You will be asked to pay for your portion of the estimated bill at the time of service.
After your service, we will contact your insurance company to collect the portion they will owe. Sometimes your insurance company will not pay right away because they require more information. This might slow down payment on your account.
If a claim is denied because the insurance company does not have enough information, we will work with you and your insurance company to get the missing information. In some cases, there is a secondary insurer, and we will work with them as well.
Once all insurance payments are received, we may ask you for additional payments for the amount not yet paid.
We ask for your financial information to help us determine if you qualify for assistance. We will also help you find health insurance coverage. For more information regarding financial assistance, please call 775-982-4110.
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Call us 24/7 to ask a question, schedule an appointment, or speak with a representative!775-982-4100
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