Request Medical Records in MyChart

Request a copy of your medical records by logging into MyChart.

You can request that a PDF be released to you within MyChart or a physical copy be sent to another medical office.

Another way to get a copy of your medical records:

Step 1: Fill out form

Download the Medical Records Request Form, print it and fill it out.

Step 2: Submit form

After filling out your request form, submit it via one of the following methods:

By Fax to 775-982-3759.

By Email to statuscheck@renown.org.

By Mail to:
Renown Health - Release of Information
850 Harvard Way
Reno, NV 89502

Step 3: Medical record distribution

Medical record requests are processed in the order received and are reviewed/processed within 15-20 days of receipt.

If you want the medical records shipped to you or another designee, the shipping time is 20 to 30 days. There is a charge to prepare and distribute records to all requesting entities, other than another healthcare provider - in that case Renown will mail or fax your records free of charge.

If you wish to obtain a copy of your records for yourself, to release your records to an attorney, or to release your records to any insurance company not involved with payment of your hospital bill, the charge is $0.60/page or a flat fee of $30 for a mailed CD.

For any other questions:

Please call 775-982-2790 or fill out the form below. Someone will contact you from our Release of Information department within 24-48 hours, Monday through Friday.

Medical record questions


Notice to Patients Regarding the Destruction of Health Care Records:
In accordance with NRS 629.051, your regularly maintained health records will be retained for five years after receipt or production, unless otherwise provided for by federal law. If you are less than 23 years old on the date of destruction your records will not be destroyed; after you have reached 23 years of age, your records will be destroyed after a five year retention, unless otherwise provided by federal law.