Request Medical Records in MyChart

Request a copy of your medical records by logging into MyChart.

You can request that a PDF be released to you within MyChart or a physical copy sent to another medical office.

Another way to get a copy of your medical records:

Step 1: Fill out form

You can download a Medical Records Request Form, print it and fill it out. Or you can obtain it and fill it out in person at our office location at:

Renown Health Medical Records
850 Harvard Way
Reno, NV 89502

Step 2: Submit form

After filling out your form, fax it to 775-982-3759. You can also submit it in person at:

850 Harvard Way
Reno, NV 89502

Step 3: Medical record distribution

If you want the medical records shipped to you or another designee, the shipping time is 20 to 30 days. There is a charge to prepare and distribute records to all requesting entities, other than another healthcare provider. In that case, Renown will mail or fax your records free of charge. If you wish to obtain a copy of your records, to release your records to an attorney, or to release your records to any insurance company not involved with payment of your hospital bill, the charge is $0.60/page.

For any other questions, please call 775-982-2790 or fill out the form below.

Medical record questions

Notice to Patients Regarding the Destruction of Health Care Records:
In accordance with NRS 629.051, your regularly maintained health records will be retained for five years after receipt or production, unless otherwise provided for by federal law. If you are less than 23 years old on the date of destruction your records will not be destroyed; after you have reached 23 years of age, your records will be destroyed after a five year retention, unless otherwise provided by federal law.