Contact Us

Renown Health provides accurate and up-to-date information about the organization to all audiences including media, patients, visitors and employees.

We ask you to respect our obligation to protect our patients' well-being and legal right to privacy.

For media inquiries Monday to Friday 8 a.m. to 5 p.m., please call our media line at 775-691-7308.

After regular business hours, during holidays and on weekends, please call 775-982-4100 and ask to be connected to the public relations on-call representative.

The PR team can also be reached via email at news@renown.org.

Patient Condition Inquiry
We follow regulations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) for all patients, including patients of public interest. HIPAA regulations specify which information may and may not be released without authorization from a patient.

Patient privacy regulations allow us to only share patient condition information about patients that appear in our directory.

Media inquiries require correct spelling of the patient's first and last name.

Definitions of "Condition" used by Renown Health

When describing a patient's condition, we can only release the following patient statuses:

Good
Vital signs such as pulse, temperature and blood pressure are stable and within normal limits. Patient is conscious, comfortable and there are no complications.

Fair
Vital signs are stable and within normal limits. Patient is conscious and alert although may be uncomfortable or in pain and may have minor complications.

Serious
Vital signs may be unstable or outside normal limits. The patient is acutely ill or injured and may have major complications.

Critical
Vital signs are unstable or outside normal limits. There are major complications.

Note: "Stable" is not a condition.

Media On Campus
For patient confidentiality purposes, Renown Health policies require media to be escorted by the public relations staff at all times.

PR staff will gladly make parking arrangements, notify the appropriate hospital staff and help you find your destination.

Stand Ups/Live Broadcasts

Media may conduct stand ups and live broadcasts on our campuses. In the interest of patient confidentiality and traffic flow, a staff member will help you find the best location for your story.

We ask you to respect our obligation to protect our patients' well-being and legal right to privacy.