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Culture and Diversity

Renown Health Employees at the Reno Pride Parade

Leading With a People First Employee Experience

We believe that our employees are the heart of our health system. Being a “People First” organization means that our success relies on our ability to listen to and address the needs of our team members. We uphold these values by prioritizing compassion and collaboration. By fostering positive working relationships, we enhance performance and make Renown a great place to work for everyone. Through this vision, we seek to continue to make a meaningful impact and serve our community as we remain steadfast in our commitment to saving lives, nurturing minds and caring for all people.

Creating a Positive Work Culture

When we say, “we care for you,” we not only mean we care for our patients – we also care for our employees and their livelihoods and foster an inclusive and connected People First culture for all our in-person and remote employees. Renown has a dedicated group called the Culture Crew, which consists of employees from various departments within the health system who are passionate about nurturing a culture of kindness. This team organizes cultural initiatives, awareness campaigns and appreciation events to recognize the hard work of our teams. Additionally, Renown hosts award ceremonies and banquets, team pride days, monthly forums with leadership, encourages participation in community events and many other engaging activities.

"Share the Love" sticky notes on a sign at Renown Health

Volunteers serving food at an employee event

Diversity, Equity, and Inclusion Pledges

Fighting the good fight to ensure all who walk through our doors are treated equally is not only our mission but also our duty. We are proud to create an inclusive and welcoming environment for all of our employees and patients.

This includes:

Celebrating the diverse heritages of our team members through recognition and events
Encouraging employee involvement in community events celebrating diversity
Offering all gender restrooms
Requiring annual training for all employees in LGBTQ Patient-Centered Care
Extending free HEI training options available through National LGBTQIA+ Health Education Center and The CAL.

Employee Stories

The Behavioral Health team at the Stacie Mathewson Institute and University Health pose for their own group photo side-by-side.

Department Spotlight: Behavioral Health

As we take a trip through the human body, we eventually reach the mind, holding the keys to our thoughts, memories and behaviors. And although the mind is resilient, it might not always feel that way, especially amidst the obstacles many face day-by-day. That’s where the importance of mental healthcare comes in – and northern Nevada needs it more than ever. In Washoe County alone, nearly one in five community members reported two or more straight weeks of poor mental health. With feelings of distress, depression, anxiety and stress on the rise, not to mention how addiction disproportionately affects Nevadans, we need a team of professionals devoted to helping the mind heal. Enter the Behavioral Health department at Renown Health and the University of Nevada, Reno School of Medicine (UNR Med), where healing always remains top of mind (pun intended). From the providers on the frontlines to the administrative staff handling everything behind-the-scenes, every member of this team has one commitment in mind: standing beside people as they find their way forward.

Employee, Laci Castleman smiles near fence

Degrees of Dedication: Laci's Story of Career Growth at Renown

When Laci Castleman joined Renown Health in 2014 as a Certified Nurse Assistant (CNA), she could have never imagined how far her career journey would take her. Through Renown’s education benefits, Laci took advantage of tuition reimbursement and student loan repayment to advance her skills, not just by one degree, but three degrees—leading to a unique hybrid role she enjoys today.

The Core Laboratory team at Renown South Meadows poses for a group photo in their new lab space at the Specialty Care Center.

Department Spotlight: Core Laboratory at Renown South Meadows Medical Center

Those of us who live in the Reno area have seen firsthand how much our region has grown since the pandemic. Our population has boomed – increasing by 6.25% since the 2020 census – and that number is only expected to increase, especially on the south end of town. As South Reno continues to grow, so do the healthcare needs of its residents. When it comes to unlocking the secrets of your health, the lab is one of the best places to start. And in south Reno, we are fortunate to have a department that is skilled at doing exactly that. The Renown South Meadows Core Lab team is flourishing in their revamped space within the new Specialty Care Center. From advocating for preventive care to being a key player in the diagnostic process, these medical lab scientists and clinical lab assistants (CLAs) are ready to jump in to help at a moment’s notice.