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Culture and Diversity

Renown Health Employees at the Reno Pride Parade

Leading With a People First Employee Experience

We believe that our employees are the heart of our health system. Being a “People First” organization means that our success relies on our ability to listen to and address the needs of our team members. We uphold these values by prioritizing compassion and collaboration. By fostering positive working relationships, we enhance performance and make Renown a great place to work for everyone. Through this vision, we seek to continue to make a meaningful impact and serve our community as we remain steadfast in our commitment to saving lives, nurturing minds and caring for all people.

Creating a Positive Work Culture

When we say, “we care for you,” we not only mean we care for our patients – we also care for our employees and their livelihoods and foster an inclusive and connected People First culture for all our in-person and remote employees. Renown has a dedicated group called the Culture Crew, which consists of employees from various departments within the health system who are passionate about nurturing a culture of kindness. This team organizes cultural initiatives, awareness campaigns and appreciation events to recognize the hard work of our teams. Additionally, Renown hosts award ceremonies and banquets, team pride days, monthly forums with leadership, encourages participation in community events and many other engaging activities.

Diversity, Equity, and Inclusion Pledges

Fighting the good fight to ensure all who walk through our doors are treated equally is not only our mission but also our duty. We are proud to create an inclusive and welcoming environment for all of our employees and patients.

This includes:

  • Celebrating the diverse heritages of our team members through recognition and events
  • Encouraging employee involvement in community events celebrating diversity
  • Offering all gender restrooms
  • Requiring annual training for all employees in LGBTQ Patient-Centered Care
  • Extending free HEI training options available through National LGBTQIA+ Health Education Center and The CAL.

Employee Stories

The Renown Crisis Care Team poses for a group photo in front of the Interfaith Mural at Renown Regional Medical Center.

Peer Support Q&A: Valerie Butler on Crisis Care

At Renown’s Crisis Care Center, Peer Support Specialists help patients through some of the hardest moments of their lives with compassion, practical support and a steady presence. We sat down with Valerie Butler, a Peer Support Specialist at the Crisis Care Center, to talk about what brought her to this work, what a typical shift looks like and why crisis care is such a critical resource for our community.
Read More Peer Support Q&A: Valerie Butler on Crisis Care
Kenz Lucia poses with her surgery team at Renown South Meadows.

Going All In: Kenz’s Passion for a Career in Surgery

Kenz always knew she wanted to work at Renown and in healthcare. As a kid, she pictured herself becoming a heart surgeon. But when she turned 21 and started researching career paths, she discovered a world of possibilities in healthcare. She found several entry points into the hospital setting and applied for three jobs at once: Patient Access Representative, Unit Clerk in the emergency room (ER) and Unit Clerk in the operating room (OR). She got all three offers. “They told me, ‘You get to pick,’” Kenz said. She chose the OR. That decision, made early in her career, became the start of a path that would eventually place her at the center of the surgical team, doing work that directly changes patients’ lives.
Read More Going All In: Kenz’s Passion for a Career in Surgery
ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.

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