Renown is northern Nevada’s healthcare leader and Reno’s only locally owned, not-for-profit health system. We are an entire network of Reno hospitals, urgent care centers, lab services, x-ray and imaging services, primary care doctors and dozens of medical specialties. We help you live a healthier life, and we’re the experts you go to when you are seriously ill or injured. We have more than 6,000 nurses, doctors and care providers dedicated to your health and well-being every day of the year.
Book Ahead informs you of the number of patients checked-in and waiting for a physician at a Renown Health ER or FastTrack ER.
We refer to this as our "door-to-doc" time. The number of people in line is updated every 10 minutes.
An ER nurse will determine the urgency and complexity of the care you need.
If your condition is less severe and requires no more than one hospital resource (X-Ray, lab tests, etc.) the ER nurse may assign you to a FastTrack ER where you will receive care sooner.
Book Ahead informs you of the number of patients who are checked-in at Renown Health Urgent Care waiting to be seen by a healthcare provider.
A patient's wait time may vary.
Urgent Care vs Emergency Care
There may be times when you want to see a healthcare provider right away but don't have serious or life-threatening condition.