2 Ways to Request Your Medical Records
1. Request Through MyChart
Log in to MyChart to request a copy of your medical records. You can request that a PDF be released to you within MyChart or a physical copy be sent to another medical office.
2. Fill Out and Submit a Medical Records Request FormStep 1: Fill out form
Download, print and complete the Medical Records Request Form.
Step 2: Submit form
After filling out your request form, submit it via one of the following methods:
- By Email to firstname.lastname@example.org.
- By Fax to 775-982-3759.
- By Mail to:
Renown Health - Release of Information
850 Harvard Way, Mailstop: B3
Reno, NV 89502
Step 3: Medical record distribution
Medical record requests are processed in the order received. They are reviewed and processed within 15-20 days of receipt.
If you want the medical records shipped to you or another designee, the shipping time is 20 to 30 days. There is a charge to prepare and distribute records to all requesting entities, other than another healthcare provider — in that case Renown will mail or fax your records free of charge.
If you wish to obtain a copy of your records for yourself, to release your records to an attorney, or to release your records to any insurance company not involved with payment of your hospital bill, the charge is $0.60/page or a flat fee of $30 for a mailed CD.
Have a Question? Contact Us
Please call 775-982-2790 or fill out the form below with any questions regarding your medical records request. Someone will contact you from our Release of Information team within 24-48 hours, Monday through Friday.
Notice to Patients Regarding the Destruction of Health Care Records:
In accordance with NRS 629.051, your regularly maintained health records will be retained for five years after receipt or production, unless otherwise provided for by federal law. If you are less than 23 years old on the date of destruction your records will not be destroyed; after you have reached 23 years of age, your records will be destroyed after a five year retention, unless otherwise provided by federal law. Make your voice heard.