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Supervisor of Business Office

Requisition ID
183665
Department
100620 Hospital Billing Services
Schedule
Full Time - Eligible for Benefits
Shift
Day
Category
Management
Salary
28.29 - 39.63
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Position Purpose

Under the direction of assigned department leadership, the Supervisor of Business Office is responsible for supervising an efficient and compliant billing, follow-up and cash posting process as designated. The Supervisor will ensure that all regulatory and payor requirements are met to ensure compliant claims/cash processing. This is done through hiring, training, and supervising a qualified staff to perform the duties as outlined in the established guidelines.

Nature and Scope

The Supervisor of Business Office is responsible for:

• Providing effective leadership and assistance to the Manager of Business Office in the efficient operations of the department.

• Overseeing the billing, collection, and cash posting functions including the establishment/compliance of policies and procedures.

• Maintaining employee engagement when work-flow increases due to program changes.

• Reducing accounts receivable and days.

• Increase cash flow by initiating ideas which will impact these areas.

• Meeting the needs of many customers including hospital/ancillary departments, physicians, third party payors, patients, review organizations, finance, and regulatory agencies.

• Maintaining current knowledge of federal, state and third party billing requirements, providing technical information to peers, subordinate staff and ancillary departments.

• Coordination with various departments within the hospital and/or ambulatory departments to ensure all billing information is available to complete the billing process in a timely manner.

• Other related duties and overtime may be required.

• Schedule employees, designate work, and schedule meetings with other departments and outside agencies.

• Authorize write-offs and adjustments to patient’s accounts in compliance with department policies to plan, develop, and implement billing procedures

• Responsible for ensuring appropriate hiring practices, staff evaluations/performance management, ongoing training, and orientation of employees.

• Must demonstrate high leadership standards of professional conduct, courtesy, diplomacy and respect for confidentiality.

This position does not provide patient care.

Disclaimer

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications

Requirements - Required and/or Preferred

Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor’s degree or equivalent professional experience required. Bachelor’s degree in Business or health-related field preferred.
Experience:
Three years healthcare or business office experience required or one year experience with a Bachelors degree. Previous supervisory experience preferred.
License(s):
None
Certification(s):
Must be willing to obtain related professional certification such as CPAT, CPAM, ACMPE, Epic Resolute HB or PB Certification, CPC, CPC, or CPCO.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Benefits

Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.

With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.

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Education Assistance

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Paid Time Off

401K icon

401(k) Company Match

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Flexible Work Environment

Renown Health is northern Nevada's healthcare leader and Reno's only locally owned, not-for-profit health system. We are an entire network of hospitals, primary care offices, urgent care centers, lab services, medical specialties, and x-ray and imaging services - with more than 7,000 nurses, doctors and care providers dedicated to the health and well-being of our community.

Join Our Team Today!

For Providers: Renown Health and the University of Nevada, Reno School of Medicine (UNR Med) are affiliate partners in Nevada's first integrated academic health system. The affiliation aims to improve the health of the community, region, and state through research, medical education, and expanded clinical care. Renown physicians participate as joint faculty at UNR Med for teaching, lectures, supervising clinical rotations, and other academic activities for the education of medical and physician assistant students, residents and fellows.

ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.