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  • TeleHealth

    Renown TeleHealth is improving the health of everyone – even our most distant neighbors. That’s why we’re leading the region in using video conferencing technology to give you the best care possible – no matter where you are. Be it an emergency, an ongoing condition, or even the need for convenient health and wellness education and support, we are always just a connection away. Renown TeleHealth is telemedicine that gives you access to top-level care and better outcomes with less stress and fewer travel costs.

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    • Health Insurance and Coverage
    • TeleHealth
    • MyChart

    3 Unexpected Perks of Choosing a Hometown Health Plan

    © AndreyPopov via Canva.com Becoming a Hometown Health plan member opens you up to the largest provider network in our region. As northern Nevada’s only not-for-profit health insurance company, the hometown advantage goes beyond your health coverage – and you may not be using all the perks available to you. Here are three benefits that Hometown Health is proud to offer all members to enhance wellbeing and connect the dots between healthcare and technology.  MyChart  MyChart is Renown Health's and Hometown Health’s secure online member portal that gives you direct access to your health and benefit information. From 24/7 access to your benefits and important documents to scheduling an appointment with your provider, this free tool is a great way to keep track of your family’s health. If you have a Renown primary care provider, you can use MyChart to:  Securely email your healthcare provider. Get your test results faster and view your After Visit Summaries. Request prescription refills. Schedule and check-in for appointments. Pay your bill. Request your medical records and review immunization records. Manage designated health care agents and upload end-of-life documents, such as advance directives and a living will. View or download your documents: Member ID Card, Summary of Care, Explanation of Benefits, Referrals and Authorizations. Get in touch with our Customer Engagement Center.  Telehealth  Virtual visits have never been easier thanks to Renown Telehealth and Teladoc. These two tools are convenient options that allow members to be seen by a qualified doctor via phone or video chat who can diagnose, recommend treatment and prescribe medication for many non-emergent medical conditions – no matter where you are. Some of the health issues your virtual provider can treat include:   Cold and flu Allergies Sore throat Sinus infection Respiratory infection Stomach bug Ear infection Urinary tract infection  Both Renown Telehealth and Teladoc are also staffed with specialists in behavioral health, where you can speak with a therapist or psychiatrist on a wide variety of issues, including:  Stress and anxiety Depression Trauma Grief Burnout Medication management  Renown is also proud to offer access to top-level specialty care to address your ongoing condition and help guide you through illness maintenance and education. Through Renown Telehealth, Hometown Health members have access to a variety of specialties, including (but not limited to):  Adolescent Medicine Cardiology Hematology, Oncology and Pediatric Oncology Nephrology Pediatric Endocrinology Pediatric Neurology Pulmonary and Pediatric Pulmonary Sleep Medicine  New in recent years, Teladoc is now proud to offer both dermatology and nutrition visits. Teladoc dermatologists can treat conditions like acne, rosacea and rashes, while their registered dieticians can help you manage your nutrition and weight goals.  Booking an appointment with Renown Telehealth is easy by heading over to MyChart and selecting “Schedule an Appointment.” To book an appointment with a Teladoc provider, visit teladoc.com or download the Teladoc app.  Renown Telehealth is available within the state of Nevada, and Teladoc is available in all 50 states. Your copay can be as low as $0 for each visit; check your plan documents for more information.  Doctoroo  The house call has returned – avoid long urgent care waits with Doctoroo. Through Doctoroo, Hometown Health members have access to in-home urgent care services at the same price as your regular urgent care copay. A call to Doctoroo will dispatch a fully equipped medical team consisting of an EMT and either a nurse practitioner or physician assistant to your home within a few hours. Whether you need treatment or testing, each team is ready to provide care in the comfort of your own home with their over 60 medications and antibiotics, EKGs, wound dressings, IVs, catheters and more.  Doctoroo care teams can address and treat many non-emergent care areas and conditions, including (but not limited to): Respiratory Ear, Nose, Throat Eye Wound Care Cardiac Care Musculoskeletal Gastroenterology  Doctoroo is open year-round from 7 a.m. to midnight. Book a house call in minutes in the Doctoroo app or by calling (888) 888-9930.

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    • Tuesday, Jun 30, 2020

    Panda Express Donates PPE and Orange Chicken to Renown Children's Hospital

    Panda donates 26,000 masks, cash donation and Orange Chicken Love to local healthcare heroes. Renown Health Foundation announced today that Panda Express®, through its philanthropic arm Panda Cares, has donated 26,000 personal protective masks to healthcare workers as part of the American Chinese restaurant brand’s ongoing commitment to supporting medical professionals on the frontlines of Reno, Nevada. “At Panda, we are deeply appreciative to Renown Children’s Hospital and thank every staff member for their heroic work to serve those in need, especially the children and families in our community. We hope that these donations not only provide physical support but also encouragement to continue to fight the good fight!” said Peggy Cherng, co-CEO and co-founder of Panda Restaurant Group. “These heroic men and women continue to dedicate their lives to save the loved ones of others, and we are honored to contribute in this way and provide some comfort and care during this difficult time. Thank you to our guests’ generosity to make these donations happen—we are stronger together, as one community. ”With shortage of masks in the wake of the COVID-19 pandemic, this donation fulfills an essential need to ensure the health and well-being of the hospital staff and their patients. The Panda Express donation includes: 26,000 Surgical Masks $30,000 Cash Donation - to be used exclusively to purchase PPE 200 hot Panda Express® meals for frontline healthcare heroes serving the COVID-19 units Renown Children’s is the only dedicated children’s hospital in northern Nevada, offering emergency pediatric care, programs and services for families from a 100,000 square mile area, from Sacramento, CA to Salt Lake City, Utah. Renown Children’s provides the area’s only Children’s Emergency Room, Pediatric ICU (PICU), children’s imaging center and the largest neonatal ICU (NICU), a level III intensive care unit. “Led by a team of 22 pediatric physician specialists, Renown Children’s clinicians provide over 50,000 patient visits annually, offering an exceptional level of care to help families. As a testimony to the community’s confidence in the care provided, and our generous donors, we now care for 9 out of 10 children right here at home, in northern Nevada. Formerly, families had to travel out of our area to receive pediatric specialty care,” said Larry Duncan, Vice President of Pediatrics and Surgery & Administrator, Renown Children's Hospital. “We thank the co-CEOs and co-founders of Panda Express Andrew and Peggy Cherng and all of the Panda associates for their fundraising and this generous and important donation. We are prepared- always, to care for our community and our children. We are very grateful for our long-term partnership with the local Panda Express restaurant team, who are always there for us,” said Tony Slonim, MD, D.Ph., president and CEO, Renown Health. Since the partnership began with local Panda Express restaurants in 2007, funds raised in support of Renown have provided almost a half-a-million dollars in support to benefit patients and families at Renown Children’s Hospital, including: Giraffe Omni-beds for the Neonatal Intensive Care Unit; Ultrasound machine for the Children’s ER; Panda warmers and an Accuvein machine which locates the veins beneath the skin’s surface; Child Life Program to support sick patients and families; Meeting room in the Children’s Specialty Center; In-kind donations, volunteer time and support of local events such as the University of Nevada- Reno, Wolf Pack Dance Marathon. “We are very fortunate to have such generous partners like Panda Express. They truly want to help our patients and their families, as well as our pediatric healthcare teams. They’ve been working with Renown Health Foundation to support Renown Children’s Hospital for several years and have inspired us with their generosity and willingness to help children,” said Greg Walaitis, Chief Development Officer, Renown Health Foundation. “It also comes at the time when children across the country are at risk for COVID-19 and a new condition called Multisystem Inflammatory Syndrome in Children (MIS-C). This is serious illness whereby different body parts become inflamed and the child requires admission to a Pediatric Intensive Care Unit. MIS-C is a serious condition, even deadly occasionally, but most children who were diagnosed with this condition have gotten better with medical care. The exact cause of MIS-C is still being investigated, but we know that many children with MIS-C had a COVID- 19 infection, or had been physically close to someone with COVID-19. As we too are dealing with these new medical challenges, we value community support and this donation from Panda Cares is most appreciated,” said Max J. Coppes M.D., Professor & Nell J. Redfield Chair of Pediatrics, Physician-in-Chief, Renown Children’s Hospital. Ways to Support Renown Children’s Hospital Make a gift at renown.org/give Call Renown Health Foundation at 775-982-5545 Mail a check to Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502 Venmo: @RenownFoundation     About Panda Express® On a mission to inspire better lives, Panda Express, home of American Chinese comfort food, is the largest Asian dining concept in the U.S. Family-owned and operated since 1983 by co-founders and co-CEOs Andrew and Peggy Cherng, Panda Express is best known for creating a wide variety of industry-first recipes, including its best seller the Original Orange Chicken® and award-winning Honey Walnut Shrimp, which have defined the category of authentic American Chinese cuisine. Each dish at Panda Express, including the Wok Smart® selections, is thoughtfully crafted with quality ingredients and inspired by bold Chinese flavors and culinary principles. The restaurant brand has more than 2,200 locations throughout the U.S. and has introduced American Chinese cuisine to more than ten international countries. Powered by this global family of associates, Panda Cares, the organization's philanthropic arm, has raised more than $212 million and countless volunteer hours in bettering the health and education for over 12 million youths as well as supporting communities in need since 1999. In 2020, Panda established the Panda Cares Scholars Program to provide the necessary funding, academic support and leadership development to help high school and college students learn, lead and thrive towards a bright future. For more information, visit pandaexpress.com, or find us on Facebook, Twitter or Instagram.   About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

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