RENOWN NEWSROOM

Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health selected as Best in the Nation with 2023 “Excellence in Healthcare” Award from Professional Research Consultants “One of the best I have ever seen.” “Prepared, thorough and tuned in to whole picture.” “Compassionate and listens.” “Wonderful.” “Excellent physician.” Always willing to congratulate successes, answer questions fully and in a way that I can understand and give good advice.” “Exceptional!” “You are knowledgeable, thorough, intelligent and compassionate.” “I love you. I thank you.” These are some of the comments made by patients regarding two Reno physicians lauded by Professional Research Consultants, a national firm that interviews patients following their physician and healthcare visits.  The Excellence in Healthcare annual award honors physicians who demonstrate exceptional communications skills in their clinical practice, as awarded by their patients. Recipients of this award are ranked as Top Performers in the “Overall Doctor Rating” and rank in the 100th percentile nationally. Over 3 million patients responded to the Centers for Medicare & Medicaid Services’ (CG-CAPHS) or Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey in 2022. “We at Renown Health are so proud of Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health. As Excellence in Healthcare awardees, every one of their patients surveyed in 2022 gave them an A+. These physicians set the gold standard for excellent communications with patients, scoring in the top 1% nationally,” said Brian Erling, MD, MBA, President & CEO for Renown Health. “We are honored that over 500 physicians and advanced practice providers of Renown Medical Group and University Health care for more than 200,000 patients annually at medical practices across Reno, Sparks, Carson City and in our rural communities of Fallon, Fernley, and Silver Springs. In 2022, 17,600 Renown Medical Group patients were surveyed by PRC; 83% of them ranked Renown Medical Group providers as a 9 or 10, the highest rating possible, for physician communication with patients, a key indicator of overall patient satisfaction.” Marie McCormack, MD is a board-certified family physician with an emphasis on preventive health care. She has cared for thousands of patients, from the smallest of babies to golden agers in northern Nevada for 15 years. Dr. McCormack graduated from the University of Nevada, Reno School of Medicine and completed her residency at the University of Kansas.  She currently serves as Medical Director of the Primary Care Group for Renown Medical Group, overseeing primary care for 18 medical offices and more than 70 primary care providers for the largest not-for-profit healthcare network in Northern Nevada. She previously served as the Medical Director for the Rural Clinics seeing patients in Fernley, Fallon, Silver Springs, and Carson City. Dr. McCormack has garnered the highest 5-star rating from over 1,359 actual patients and their comments can be read on the Renown “Find a Provider” website. See video of Dr. McCormack discussing her passion for patient care.   Daniel Spogen, MD is also a board-certified family physician. He has a special interest and emphasis in sports medicine and has served thousands of patients and athletes over his 21 year career with University Health, assisting them with care, treatment, rehabilitation and training so they can return to their sport. Dr. Spogen also served as former Chair, Department of Family Medicine at University of Nevada School of Medicine for over 16 years. He completed his Doctor of Medicine degree from the University of Southern California and his residency at Glendale Adventist Medical Center in CA. More information about Dr. Spogen can be found at https://www.renown.org/find-a-doctor/daniel-spogen.  “It is an honor to recognize Marie McCormack, MD, and Daniel Spogen, MD, of Renown Health with the Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Renown has shown their commitment to making their hospital and medical practices a better place to work, a better place to practice medicine, and a better place for patients to be treated.” To learn more about healthcare services or to schedule an appointment with a Renown Medical Group or University Health provider, visit mychart.renown.org or call our agents available by phone- Wed-Fri: 7 a.m. to 7 p.m., Sat-Sun: 7 a.m. to 6 p.m., at 775-982-5000. Renown Health is hiring! To join the Renown Health team visit www.renown.org/careers. To learn more about the 2022 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCCustomResearch.com.  About PRC PRC, a leader in the healthcare intelligence space with the most comprehensive healthcare discovery platform, is taking surveys to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. The PRC healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCCustomResearch.com About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team visit www.renown.org/careers.

Read More About Reno Home to Two of the Nation's Best Physician Communicators

Reno's first baby of 2022 was born in the Labor and Delivery Childbirth Center at Renown Regional Medical Center. Jacqueline Guzman Sanchez gave birth to Alejandro De La Rosa Jr. at 12:07 a.m. on Saturday, Jan. 1, 2022. Baby Alejandro weighed 7 pounds, 6.2 ounces and was the first 2022 birth at any of the region's hospitals. Baby Alejandro is welcomed to the world by his father, Alejandro De La Rosa and grandparents Juan De La Rosa, Gerarda Lopez and Alicia Gamiros. More than 4,260 babies were delivered at Renown Health in 2021. Renown Health offers exceptional family-centered care with complete prenatal services designed for the health and well-being of every patient and their new baby.     About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. In U.S. News and World Report Best Hospital rankings, Renown Regional Medical Center was listed #1 in the State of Nevada. Renown has a long tradition and commitment to improve the care and the health of our community. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

Read More About Renown Welcomes New Year's Baby

Renown Health Foundation announced today a special delivery from Sarah Carmona Zink and her Dreams Foundation, donating hundreds of pajamas, receiving blankets, beanie caps, nursing pillows and more, as well as a check for $10,500 for the neonatal intensive care unit (NICU) at Renown Children’s Hospital. Please see visuals to accompany this story here.  For the past three years, Carmona Zink and the Dreams Foundation have staged a fundraisingand baby item drive to give back to the NICU that took care of Carmona Zink’s son, Howie, during a difficult time for the family.  “Our NICU drive is inspired by Howie, who just turned 4,” said Carmona Zink. “Hespent about a month in Renown’s NICU because he was born withgastroschisis, a condition where his intestines formed on the outside of his body.During Howie’s stay, the NICU staff was an extension of our family and cared so deeply for all of us. Our goal through this drive has always been to give back to those who gave so much to us, as well as provide a sense of normalcy to parents with babies in the NICU.During these unprecedented times, providing comfort and relief to parents is more important than ever.” “As a pediatric intensive care physician, who is also a dad, and a new grandfather, I thank Sarah Carmona Zink, her family and the Dreams Foundation for their incredible generosity and compassion. Through the years, Sarah has done so much to support the Renown Children’s Hospital NICU team and other NICU parents- she does so with such joy and enthusiasm, and we are incredibly grateful to her for all that she does,” said Tony Slonim, MD, D.Ph., Renown’s President & CEO. Through this year’s donation drive, Carmona Zink collected the following items for Renown’s NICU:  50 nursing pillows 180 hand-knitted baby beanies 532 pairs of pajamas 682 receiving blankets 8 sleep sacks 473 scent pads, which parents keep on their skin and then leave with their baby so he/she can be comforted by their parents’ scent Books for siblings to read while visiting Miscellaneous items such as pumping storage bottles, bibs, baby hand covers, newborn socks, mobiles, and nursing pillow covers $10,500 monetary donation from the Dreams Foundation   Dr. Max Coppes, Physician-in-Chief of Renown Children’s Hospitaland Larry Duncan, Administrator of Renown Children’s Hospital add, “We are truly blessed with the support for the very smallest residents of Renown Children’s Hospital, some weighing less than a pound! Sarah and her family inspire us to remain devoted to the children we serve, knowing that the community is committed to our Children’s Hospital.” “We look forward to this donation drive every year,” said Renown NICU nurse Jessica Bakke. “The work Sarah and her team do to collect these itemsis very meaningful to all of us. We don’t always have funds to purchase extra items like clothing, blankets and nursing pillows, so everything we receive through this drive makes a differencefor our babies and their families. It is a wonderful gift to be able to offer fresh clothing and other much-needed items to help these parents.”     Greg Walaitis, Chief Development Officer for Renown says, “We are extremely grateful to Sarah and the Dreams Foundation for their generous donation to our NICU. Donations like these help ensure we have plenty of items on hand when our babies and their families need them. This donation allows parents with babies in our NICU to focus solely ontheir baby’s health, rather than material needs that may come up along the way. It is an honor to be the recipient of such an amazing act of kindness for the third year in a row.”     Founded in 2012, Dreams Foundation is a non-profit created to meet the unmet dreams and aspirations of individuals, families, neighborhood churches, people-serving agencies and organizations, recognized charities, boys and girls clubs, and youth sports programs in communities. To learn more, visit dreamsfoundationinc.com.  Ways to Support the Miracles Made Possible at Renown Children’s Hospital Call Renown Health Foundation at 775-982-5545 Make a gift at renown.org/give Mail a check to Renown Health Foundation, 1155 Mill St., O2, Reno, NV 89502 Venmo: @RenownFoundation       About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

Read More About Dreams Foundation Makes $10,500 Donation Benefiting NICU Babies