Renown Health Responds to COVID-19
At Renown Health, we are prepared to safely screen, diagnose and care for patients with respiratory illness, such as cough or shortness of breath, including COVID-19.
This website provides regularly updated information from Renown. Please visit the Washoe County Health District website for the latest updates on our community.
There is no walk-in testing or swabbing for COVID-19 at Renown locations. Find out more about our current screening process.
We're Here For You
We're here for you now more than ever with new processes and procedures to ensure safety and convenience for your healthcare needs.
Beginning Friday, June 26, Nevada Governor Steve Sisolak is requiring face coverings be worn while in public to continue flattening the curve and to limit our community’s risk for exposure and infection. Wearing a mask is important to our personal health and safety and to our community businesses and economy.
We understand not everyone in our community is able to wear a mask due to certain conditions. Patients who reach out to Renown care providers and employees requesting a note of exemption from wearing a mask will be directed to Section 3 of Governor Sisloak's order. In Section 3, it states that “persons exempted under this provision shall not be required to produce documentation verifying the condition.” Renown will follow the Governor’s language and will not write any notes for patients requesting an exemption. We appreciate your understanding and support as we fight the good fight for the health of northern Nevada.
May 29: New Patient Supporter Guidelines
May 19: Receive care from the comfort of your couch; Renown Health offering virtual visits
May 14: Renown Health's food pantry is nourishing patients in need with healthy food options available at no cost, adapting to pandemic to continue this important program
May 13: DispatchHealth partners with Renown Health to provide in-home medical care to community members in Reno
Regular Appointments and Patient Care
We are also continuing to care for patients who are seeking primary care, urgent care and other appointments at Renown. Same-day appointments are available for both virtual visits and in-person care. Please visit this page for details on all other care.
COVID-19 Care Options
We are available 24/7 to help you assess any of the following symptoms related to COVID-19 and guide you to the appropriate level of care: cough, shortness of breath, fever, chills, sore throat, congestion or runny nose, muscle pain or body aches, fatigue, headache, nausea, vomiting, diarrhea or new loss of taste or smell.
- Respiratory Health screening line, free and available 24/7 at 775-982-5000.
Visit our Symptoms and Screenings page for more information.
Renown Regional Medical Center Parking
Parking for Patients and Patient Supporters
We are pleased to announce new parking options available starting Friday, June 12 at 8 a.m. at Renown Regional Medical Center.
Patient Supporters may continue to deliver and pick up their patient from the Mill St. entrance to Tahoe Ground, in yellow on the map. View Map (PDF).
- Mill Street Parking Structure/Alternate Care Site:
Patients and Patient Supporters may now park on Floors 3, 4 & 6. Note, the Alternate Patient Care Site is on Floors G, 1 & 2.
- 2nd Street Parking Garage:
Patients and Patient Supporters may park in the 2nd Street Parking Garage and the other areas in blue on the map. Provider parking has been assigned to other areas (see above).
- 75 Pringle Parking Lot:
Patient drop-off/pick-up and parking for patients with handicapped/disabled placard only.
Thank a Care Provider
Our Care Providers Are Fighting the Good Fight For You
The Renown team is working harder than ever to care for our community during the COVID-19 pandemic. Let them know that you're rooting for them, that you have their backs, or that you just simply appreciate what they do.
We are so grateful for our community’s support during these unprecedented times. To address the many generous offers of assistance, we have compiled this information and hope you find it helpful. Learn more.
Best Medicine News
Renown Health’s blog brings you expert health and wellness information to guide you through topics related to COVID-19.