Renown Health Responds to COVID-19

At Renown Health, we are prepared to safely screen, diagnose and care for patients with respiratory illness, such as cough or shortness of breath, including COVID-19.

This website provides regularly updated information from Renown. Please visit the Washoe County Health District website for the latest updates on our community.

There is no walk-in testing or swabbing for COVID-19 at Renown locations. Find out more about our current screening process.

Urgent Care Virtual Visits

Urgent Care is now available from the comfort of your home through a same-day virtual visit on MyChart. Virtual visits are open 8:30 a.m. to 10:30 p.m. Monday-Friday and 9:30 a.m. to 4:30 p.m. Saturday-Sunday for Nevada residents. Login to MyChart and select Talk to a Doctor to get in a virtual line for urgent care. If you do not have a MyChart account, you can sign-up online. If the visit is for a minor, you will also need to activate MyChart Proxy using these instructions.

If you need assistance with your MyChart account, please call 775-982-6686. For all other questions about scheduling and appointments, please call 775-982-5000.


Regular Appointments and Patient Care

Accessing Other Care

We are also continuing to care for patients who are seeking primary care, urgent care and other appointments at Renown. Same-day appointments are available for both virtual visits and in-person care. Please visit this page for details on all other care.

Ongoing Care at Renown

COVID-19 Care Options

Symptoms & Screenings

If you are experiencing symptoms related to COVID-19, such as fever, cough or shortness of breath, we are available 24/7 to help you assess your symptoms and guide you to the appropriate level of care.

  • Respiratory Health screening line, free and available 24/7 at 775-982-5000.


Visit our Symptoms and Screenings page for more information.

Renown Regional Medical Center Parking

Renown Health is preparing for surges and standing up an alternate care site in the Mill St. Parking Garage. Due to this plan, no new incoming vehicles can enter this parking garage. It will be closed until further notice. View Map (PDF).

Options for Patient/Family Parking:

  • Patients may park in the 2nd Street Parking Garage and highlighted red areas.
  • Family members may pick up their loved ones from the Mill St. Valet.

Thank a Care Provider

Our Care Providers Are Fighting the Good Fight For You
The Renown team is working harder than ever to care for our community during the COVID-19 pandemic. Let them know that you're rooting for them, that you have their backs, or that you just simply appreciate what they do.

Send a Thank You.

Donation Information

We are so grateful for our community’s support during these unprecedented times. To address the many generous offers of assistance, we have compiled this information and hope you find it helpful. Learn more.

Best Medicine News

Renown Health’s blog brings you expert health and wellness information to guide you through topics related to COVID-19.