If you are in an emergency situation, call 911.

Call 775-982-5000 for Respiratory Illness Screening:

At Renown Health, we are prepared to safely screen, diagnose and care for patients with respiratory illness, including coronavirus (COVID-19). If you are experiencing respiratory symptoms, call 775-982-5000 to be directed to the appropriate level of care. This phone screening is available 24 hours a day, seven days a week and is offered free by Renown Health to our community.

Additionally, out of an abundance of caution, Renown staff are performing respiratory illness screenings at the entrances of all of our Renown Medical Group Locations to ensure the safety of our patients, staff and community.

Renown physicians and staff routinely practice for the potential of infectious disease outbreaks in our community to ensure we are prepared, working in collaboration with the Washoe County Health District and community partners.

Where particular public health risks are identified, we monitor the situation to ensure prevention and preparation strategies are the most contemporary, based on the most current clinical standards and Centers for Disease Control and Prevention (CDC) guidelines.

Upholding patient confidentiality is a fundamental obligation for all health care providers and we will not be providing details about patients under our care.

As always, prevention is key, and we stress the importance of always using proper hand hygiene and respiratory etiquette.

For medical concerns that are urgent but not life-threatening, please visit a Renown Urgent Care. You can meet with a physician or healthcare provider to treat a minor illness or injury.

We have multiple locations in northern Nevada to help better serve our community, you can Book Ahead and walk-ins are welcome.

Not sure if your illness is non-emergency or minor? Check out our guide: ER vs. Urgent Care: Know where to go.

Virtual care is also available for Hometown Health and Senior Care Plus members through Teladoc.

At a Glance - ER vs Urgent Care

Book ahead and skip the line.

Book ahead to schedule an urgent care appointment. If there are no more available, you may still walk into a facility.

Book Ahead

Conditions & Injuries We Treat

  • Cuts
  • Fractures
  • Burns

  • Sprains
  • Fevers
  • Allergic reactions

  • Animal bites
  • Rashes
  • Sore throats

About Book Ahead

Book Ahead allows Urgent Care locations to offer a mix of scheduled and walk-in slots during the day. This optimizes patient flow and creates shorter patient wait times.

Book Ahead slots are limited per day and walk-in slots are built into the schedule. If there are no Book Ahead slots available at a location, you can still visit that location as a walk-in patient.

Book Ahead displays the number of people in line at each location so that patients can select the location with the shortest wait.