Primary Care Virtual Visits

Renown providers are now able to offer same-day virtual visits for some primary care appointments, allowing you to see your provider from the comfort of your own home. Please call 775-982-5000 to request a visit with your provider, or to schedule with a new provider. Please note a MyChart is needed for virtual visits. If you do not have a MyChart account, you can sign up online.

Many pediatric primary care appointments are available through a virtual visit. Please call 775-982-5000 to request a visit with your child’s established provider. You will also need to activate MyChart Proxy to access your child’s health information within MyChart. The MyChart Proxy tool allows you to access your child’s health information and manage their care. Sign in to MyChart to request this access using these instructions.

If you need assistance with your MyChart account, please call 775-982-2781. For all other questions about scheduling and appointments, please call 775-982-5000.


Comprehensive Primary Care

The providers in our network care for patients of all ages and specialize in family medicine, internal medicine, pediatrics and OB/GYN.

Renown Medical Group primary care physicians provide comprehensive primary care by appointment. Our doctors coordinate each patient's medical care including checkups, immunizations, referrals to specialists, lab work, X-ray & imaging and hospital admissions.

Both new and established patients can see a Renown Medical Group professional, Monday through Thursday from 7 a.m. to 7 p.m., with Friday hours varying at our locations throughout Reno, Sparks, Carson City, Fernley, Fallon and Silver Springs. We treat:

  • Colds and flu
  • Fevers and earaches
  • Allergic reactions
  • Aches and pains
  • Fractures and sprains
  • Cuts, scrapes and burns
  • Respiratory infections

Urgent Care is also available seven days a week for walk-in care.

Care on the Go — with MyChart

Equipped with nothing but your mobile device, you can access MyChart, a free, secure personal healthcare management tool that allows you to:

  • Request prescription refills
  • View scheduled appointments
  • Access lab results
  • Locate facilities
  • Send a secure message to your care team
  • Review immunization records
Reno Family Physicians

And if you have a Renown Primary Care physician and use the MyChart online tool, your emergency and hospital records are always readily available so we keep your entire healthcare team up to speed on your care.