Renown Virtual Visits


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Renown providers are now able to offer same-day virtual visits for some appointment types. Virtual visits are being utilized for primary care, specialty care and urgent care to allow you to see your provider from the comfort of your own home.

Urgent Care: Login to MyChart to "get in line" for a virtual urgent care visit between 8:30 a.m. to 10:30 p.m. Monday-Friday and 9:30 a.m. to 4:30 p.m. Saturday and Sunday.

Primary and Specialty Care: Call 775-982-5000 to request a visit with your provider.

All virtual visits require a MyChart account. If you do not have a MyChart account, sign up online.

Many pediatric appointments are also available through virtual visits. Please call 775-982-5000 to request a visit with your child’s established provider. You will also need to activate MyChart Proxy to access your child’s health information within MyChart. Sign in to MyChart to request this access using these instructions.

Virtual visits are able to connect to an ASL interpreter (sign language interpreter), and 37 languages including Spanish.

If you need assistance with your MyChart account, please call 775-982-6686. For all other questions about scheduling and appointments, please call 775-982-5000.

Virtual Urgent Care

Concerns we treat virtually

  • Common cold and cough symptoms
  • Muscular, tendon or joint pains not caused by injury
  • Allergy or sinus symptoms
  • Pink eye (no trauma or something in the eye)
  • Urinary discomfort
  • Diarrhea without vomiting
  • Rashes or skin sores
  • Backache
  • Nail problems
  • Screening examination for sexually transmitted illness (without symptoms)
  • Medication refills (not controlled substances)

Not for Virtual Visits

The following medical concerns are NOT appropriate for a virtual visit:

  • Shortness of breath
  • Chest pain
  • Abdominal pain
  • Numbness or weakness of any location that is new
  • Traumatic injuries (including eye)
  • Severe pain of any other location
  • Dizziness or confusion
  • Bleeding from any location
  • High fever (any age)
  • Persistent vomiting
  • Loss of vision
  • Ear pain
  • Substance abuse or psychiatric problems

For all other concerns, please schedule an in-person urgent care visit or call 775-982-5000 to schedule with your Renown primary care provider.

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