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Both organizations have a long history of community support, a reputation for exceptionally-trained physician and provider teams, innovative approaches that have improved access and convenience, superior levels of clinical quality and service, and a commitment to making health care more affordable.    “What an important day for orthopedic care in our community! This partnership brings together two organizations that have the vision to elevate care, expertise and innovation in orthopedics and sports medicine,” said Renny Uppal, MD, ROC President and Chairman. ”We are excited to help usher in the next generation of orthopedic care for our community.”    “We have worked closely with the Reno Orthopedic Clinic and its team of caregivers for a long time, and we recognize the excellent quality of care and compassion they provide to their patients,” said Tony Slonim, MD, D.Ph., Renown’s President & CEO. “Given our mutual interests in advancing high-quality and high-value care, this partnership expands capabilities, enhances access and affordability, improves the health of our community and establishes a new premier destination for orthopedics and sports medicine, right here in northern Nevada.”   This partnership for orthopedic health care is the result of the unique collaborative relationship between Renown Health, Reno’s only not-for-profit health care system; and Reno Orthopedic Clinic, an independently-owned and operated, private multi-specialty orthopedic practice. This partnership brings together three key elements to serve the community with enhanced orthopedic care that includes:   A seamless patient journey. With the patient at the center, ROC and Renown will co-design the ideal orthopedic patient care experience, provide consistent clinical care pathways and a seamless experience.   Increased value for the patient. Working collaboratively, ROC and Renown healthcare providers will work on behalf of the patient to deliver orthopedic care. Both organizations are leading the way in providing exceptional care teams to increase value, efficiency, improve outcomes and better manage the total cost of care for patients.  A new level of convenience. Over the next year, ROC or Renown patients will be able to schedule appointments online, view radiology and lab results online, send a message to their provider or view documentation of procedures, surgeries and medications, 24 hours a day on Renown’s Epic MyChart electronic medical record, which is available via smart phone app or computer. This new technology will enhance communication between patients and their medical teams, reduce delays and increase efficiency.  “Both ROC and Renown have a focus on offering well-coordinated, innovative and efficient care, and an improved patient experience. There is great potential to improve quality, accessibility and affordability of orthopedic care for our community. We look forward to improving care together,” said Eric Boyden, MD, a physician with the ROC Center for Joint Replacement.   “Delivering high-quality, cost-effective services in the communities where our patients live is a fundamental part of Renown Health’s strategy. Traditionally, orthopedic surgeries were performed in hospitals, but advancements in technology, anesthesia and pain control now allow physicians to perform certain procedures in an outpatient site, or an ambulatory surgical center which can be a more convenient and cost-effective option, said Erik Olson, CEO of Renown Regional Medical Center. “Our community is growing and we are seeing more complex care needs. Renown is excited to invest and expand the range of outpatient surgical services we have available.”  "Through this partnership, patients from throughout the region will visit us for the most advanced technologies in orthopedic care, and experience the remarkable customer service we provide,” says Lisa Mead, ROC CEO. “We are excited that this partnership will allow our orthopedic surgeons to perform surgeries in a range of settings, and to do what is best for the patient, be that in a hospital or an outpatient site.”   Reno Orthopedic Clinic, in response to the tremendous growth in the region, has been working over the last five years to create the $54 million dollar ROC Institute for Musculoskeletal Health, a new facility being built in downtown Reno. The combined strength of the new partnership will further develop the capabilities for this Institute which features a surgery center, advanced imaging center, clinical offices, physical therapy, a post-operative recovery center and the Chiron Center – a bio skills lab and education center, offering specialized training for future healthcare providers. The facility is on schedule to open at 555 North Arlington Avenue in winter 2020.   A member of the northern Nevada community for over 60 years, providing high-quality orthopedic care across eight offices, Reno Orthopedic Clinic brings to the relationship 31 physicians, 20 advanced practitioners, and 15 physical and occupational therapists specializing in orthopedic surgery, physical medicine and rehabilitation, sports medicine and coverage in nearly every orthopedic subspecialty.   Renown Regional Medical Center is home to one of the nation’s busiest Trauma Centers, accredited by the American College of Surgeons, caring for thousands of people, the vast majority requiring some level of orthopedic care. With more than 150 years of excellence in orthopedics, the Joint Commission has given their Gold Seal of Approval® accreditation to Renown for Total Knee Replacement, Total Hip Replacement and Total Shoulder Replacement. US News & World Report ranks Renown South Meadows Medical Center as “High Performing” for Knee Replacement and Hip Replacement.  "With all of the pieces in place – top quality orthopedic specialty providers and one of the busiest trauma programs in the nation – we expect the ROC Institute for Musculoskeletal Health Center for Orthopedic Medicine will be a gift to those who live, work and play here in Nevada," said Ms. Mead.       www.renoortho.com/ www.renown.org

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Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health selected as Best in the Nation with 2023 “Excellence in Healthcare” Award from Professional Research Consultants “One of the best I have ever seen.” “Prepared, thorough and tuned in to whole picture.” “Compassionate and listens.” “Wonderful.” “Excellent physician.” Always willing to congratulate successes, answer questions fully and in a way that I can understand and give good advice.” “Exceptional!” “You are knowledgeable, thorough, intelligent and compassionate.” “I love you. I thank you.” These are some of the comments made by patients regarding two Reno physicians lauded by Professional Research Consultants, a national firm that interviews patients following their physician and healthcare visits.  The Excellence in Healthcare annual award honors physicians who demonstrate exceptional communications skills in their clinical practice, as awarded by their patients. Recipients of this award are ranked as Top Performers in the “Overall Doctor Rating” and rank in the 100th percentile nationally. Over 3 million patients responded to the Centers for Medicare & Medicaid Services’ (CG-CAPHS) or Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey in 2022. “We at Renown Health are so proud of Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health. As Excellence in Healthcare awardees, every one of their patients surveyed in 2022 gave them an A+. These physicians set the gold standard for excellent communications with patients, scoring in the top 1% nationally,” said Brian Erling, MD, MBA, President & CEO for Renown Health. “We are honored that over 500 physicians and advanced practice providers of Renown Medical Group and University Health care for more than 200,000 patients annually at medical practices across Reno, Sparks, Carson City and in our rural communities of Fallon, Fernley, and Silver Springs. In 2022, 17,600 Renown Medical Group patients were surveyed by PRC; 83% of them ranked Renown Medical Group providers as a 9 or 10, the highest rating possible, for physician communication with patients, a key indicator of overall patient satisfaction.” Marie McCormack, MD is a board-certified family physician with an emphasis on preventive health care. She has cared for thousands of patients, from the smallest of babies to golden agers in northern Nevada for 15 years. Dr. McCormack graduated from the University of Nevada, Reno School of Medicine and completed her residency at the University of Kansas.  She currently serves as Medical Director of the Primary Care Group for Renown Medical Group, overseeing primary care for 18 medical offices and more than 70 primary care providers for the largest not-for-profit healthcare network in Northern Nevada. She previously served as the Medical Director for the Rural Clinics seeing patients in Fernley, Fallon, Silver Springs, and Carson City. Dr. McCormack has garnered the highest 5-star rating from over 1,359 actual patients and their comments can be read on the Renown “Find a Provider” website. See video of Dr. McCormack discussing her passion for patient care.   Daniel Spogen, MD is also a board-certified family physician. He has a special interest and emphasis in sports medicine and has served thousands of patients and athletes over his 21 year career with University Health, assisting them with care, treatment, rehabilitation and training so they can return to their sport. Dr. Spogen also served as former Chair, Department of Family Medicine at University of Nevada School of Medicine for over 16 years. He completed his Doctor of Medicine degree from the University of Southern California and his residency at Glendale Adventist Medical Center in CA. More information about Dr. Spogen can be found at https://www.renown.org/find-a-doctor/daniel-spogen.  “It is an honor to recognize Marie McCormack, MD, and Daniel Spogen, MD, of Renown Health with the Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Renown has shown their commitment to making their hospital and medical practices a better place to work, a better place to practice medicine, and a better place for patients to be treated.” To learn more about healthcare services or to schedule an appointment with a Renown Medical Group or University Health provider, visit mychart.renown.org or call our agents available by phone- Wed-Fri: 7 a.m. to 7 p.m., Sat-Sun: 7 a.m. to 6 p.m., at 775-982-5000. Renown Health is hiring! To join the Renown Health team visit www.renown.org/careers. To learn more about the 2022 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCCustomResearch.com.  About PRC PRC, a leader in the healthcare intelligence space with the most comprehensive healthcare discovery platform, is taking surveys to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. The PRC healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCCustomResearch.com About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team visit www.renown.org/careers.

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