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    • Wednesday, May 13, 2020

    Dispatch Health Partners & Renown to Provide In-Home Medical Care

    Hospital network brings high-quality, affordable, on-demand acute care to local residents. DispatchHealth, a provider of in-home medical care, today announced a partnership with Renown Health to provide Reno/Sparks residents with high- quality medical care in the comfort of their homes. The partnership aims to provide patients with another option for safe access to medical care during the COVID-19 pandemic and beyond. DispatchHealth and Renown’s goal is to offer the most vulnerable patients at-home care options if it is in the best interest of their health needs. DispatchHealth’s model is uniquely positioned to help treat an extensive range of common to complex injuries and illnesses, including but not limited to urinary tract infections, dehydration, fall injuries, nausea, sutures and more and is accepted by most major insurance plans. If a patient is uninsured, there is a flat fee of $275, which includes all medications administered and lab tests on site. “It’s more important than ever to be able to offer patients convenient, high-acuity medical care that is also cost-efficient,” said Bill Butcher, regional market director, DispatchHealth. “The partnership with Renown Health provides safe care for people without them having to leave their home, helping to ensure community members get the right care at the right place at the right time.” Patients requiring medical services for sudden or urgent illness, such as sore throat or skin rashes, can request care by going to the DispatchHealth website, accessing the free mobile app  or calling 775-439-1529. Once contacted, the medical team arrives within a few hours to treat the patient in their place of need and consists of either a physician assistant or nurse practitioner, along with a medical technician. DispatchHealth’s medical teams wear appropriate personal protective equipment (PPE) during all visits, including masks, gloves, and protective eyewear. Additionally, kits and devices are sanitized during and between visits. The medical team is able to perform a variety of advanced tests and treatments, ranging from blood tests to a 12-lead EKG, to IV fluids and more. To ensure continuity of care, DispatchHealth provides a detailed report to each primary care physician, living community, or a home health agency, in addition to electronically sending prescriptions to a patient’s pharmacy if needed. For emergencies, including but not limited to, chest pain, signs of a stroke, allergic reactions or severe injuries, individuals are urged to call 911 and seek safe, acute care in one of Renown’s emergency rooms. Renown has a variety of safety measures in place contributing to the overall health and safety of its patients and staff. Learn more about Renown’s commitment to keeping the community safe. “Renown is focused on the well-being of our patients and community. Our goal is to improve health through proactive community-based prevention, while creating the best healthcare system for those with acute and chronic disease,” said Dr. Tony Slonim, president and CEO of Renown Health. “We strive to find innovative ways to serve our community and are pleased to partner with DispatchHealth to bring affordable, on-demand in-home emergent and urgent healthcare delivery to patients in the Reno/Sparks area. In light of the COVID-19 pandemic, Renown and DispatchHealth worked diligently to accelerate the launch of this program in our community to help us continue fighting the good fight against the virus.” Renown accelerated the launch of DispatchHealth in order to help fulfil its mission of making a genuine difference in the health and well-being of the people and communities it serves. The first mobile medical vehicle arrived in-market on April 20 and a second vehicle will be operational May 19. DispatchHealth is available in 19 markets across the U.S., including Las Vegas and the Reno area from 8 a.m. to 8 p.m. local time, seven days a week, 365 days a year, including holidays. Hours of service will expand to 8 a.m. to 10 p.m. with the launch of the second vehicle on May 19.     About DispatchHealth DispatchHealth has redefined healthcare delivery to offer on-demand acute care and advanced medical care for people of all ages in the comfort of their own home. DispatchHealth's emergency trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits, as well as hospital stays and readmissions. A visit with DispatchHealth typically costs 80-90 percent less than the average emergency room visit. Acute care medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via app, online or a quick phone call. Advanced Care and Extended Care patients must be referred by a healthcare professional. DispatchHealth is partnered with most major insurance companies. For  more information, visit DispatchHealth.com. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.

    Read More About Dispatch Health Partners & Renown to Provide In-Home Medical Care

    • 17
      Aug
      • Pediatric Care

      Baby Safe Class

      • 9:30 AM - 1:00 PM
      • Renown Regional Medical Center – Sierra Café Meeting Room 105
      • $60.00

      Class fee includes partner. This class helps prepare parents for emergencies that may occur in baby’s first year. Along with car seat safety and basic baby proofing, discussion will include prevention and treatment of common injuries. Students will also learn and practice the skills necessary to perform infant CPR (cardiopulmonary resuscitation), as well as the skills necessary to assist a choking infant. The American Heart Association Family & Friends “Infant CPR and Choking” (birth to one year) course is for those who want to learn Infant CPR but do not need a course completion card in CPR for their job. Grandparents and other caregivers are welcome to attend. This class covers the following topics: Car seat safety education Safe sleep Baby proofing your home Basic first aid Infant CPR & Choking If this class is sold out and you need to take a class please email Chris.Marlo@Renown.org or leave a message at 775-982-4352.

      Read More About Baby Safe Class
    • 14
      Dec
      • Pediatric Care

      Baby Safe Class

      • 9:30 AM - 1:00 PM
      • Renown Regional Medical Center – Sierra Café Meeting Room 105
      • $60.00

      Class fee includes partner. This class helps prepare parents for emergencies that may occur in baby’s first year. Along with car seat safety and basic baby proofing, discussion will include prevention and treatment of common injuries. Students will also learn and practice the skills necessary to perform infant CPR (cardiopulmonary resuscitation), as well as the skills necessary to assist a choking infant. The American Heart Association Family & Friends “Infant CPR and Choking” (birth to one year) course is for those who want to learn Infant CPR but do not need a course completion card in CPR for their job. Grandparents and other caregivers are welcome to attend. This class covers the following topics: Car seat safety education Safe sleep Baby proofing your home Basic first aid Infant CPR & Choking If this class is sold out and you need to take a class please email Chris.Marlo@Renown.org or leave a message at 775-982-4352.

      Read More About Baby Safe Class
    • 20
      Jul
      • Pediatric Care

      Baby Safe Class

      • 9:30 AM - 1:00 PM
      • Renown Regional Medical Center – Sierra Café Meeting Room 105
      • $60.00

      Class fee includes partner. This class helps prepare parents for emergencies that may occur in baby’s first year. Along with car seat safety and basic baby proofing, discussion will include prevention and treatment of common injuries. Students will also learn and practice the skills necessary to perform infant CPR (cardiopulmonary resuscitation), as well as the skills necessary to assist a choking infant. The American Heart Association Family & Friends “Infant CPR and Choking” (birth to one year) course is for those who want to learn Infant CPR but do not need a course completion card in CPR for their job. Grandparents and other caregivers are welcome to attend. This class covers the following topics: Car seat safety education Safe sleep Baby proofing your home Basic first aid Infant CPR & Choking If this class is sold out and you need to take a class please email Chris.Marlo@Renown.org or leave a message at 775-982-4352.

      Read More About Baby Safe Class
    • 19
      Oct
      • Pediatric Care

      Baby Safe Class

      • 9:30 AM - 1:00 PM
      • Renown Regional Medical Center – Sierra Café Meeting Room 105
      • $60.00

      Class fee includes partner. This class helps prepare parents for emergencies that may occur in baby’s first year. Along with car seat safety and basic baby proofing, discussion will include prevention and treatment of common injuries. Students will also learn and practice the skills necessary to perform infant CPR (cardiopulmonary resuscitation), as well as the skills necessary to assist a choking infant. The American Heart Association Family & Friends “Infant CPR and Choking” (birth to one year) course is for those who want to learn Infant CPR but do not need a course completion card in CPR for their job. Grandparents and other caregivers are welcome to attend. This class covers the following topics: Car seat safety education Safe sleep Baby proofing your home Basic first aid Infant CPR & Choking If this class is sold out and you need to take a class please email Chris.Marlo@Renown.org or leave a message at 775-982-4352.

      Read More About Baby Safe Class
    • 2
      Nov
      • Pediatric Care

      Baby Safe Class

      • 9:30 AM - 1:00 PM
      • Renown Regional Medical Center – Sierra Café Meeting Room 105
      • $60.00

      Class fee includes partner. This class helps prepare parents for emergencies that may occur in baby’s first year. Along with car seat safety and basic baby proofing, discussion will include prevention and treatment of common injuries. Students will also learn and practice the skills necessary to perform infant CPR (cardiopulmonary resuscitation), as well as the skills necessary to assist a choking infant. The American Heart Association Family & Friends “Infant CPR and Choking” (birth to one year) course is for those who want to learn Infant CPR but do not need a course completion card in CPR for their job. Grandparents and other caregivers are welcome to attend. This class covers the following topics: Car seat safety education Safe sleep Baby proofing your home Basic first aid Infant CPR & Choking If this class is sold out and you need to take a class please email Chris.Marlo@Renown.org or leave a message at 775-982-4352.

      Read More About Baby Safe Class
    • 15
      Jun
      • Pediatric Care

      Baby Safe Class

      • 9:30 AM - 1:00 PM
      • Renown Regional Medical Center – Sierra Café Meeting Room 105
      • $60.00

      Class fee includes partner. This class helps prepare parents for emergencies that may occur in baby’s first year. Along with car seat safety and basic baby proofing, discussion will include prevention and treatment of common injuries. Students will also learn and practice the skills necessary to perform infant CPR (cardiopulmonary resuscitation), as well as the skills necessary to assist a choking infant. The American Heart Association Family & Friends “Infant CPR and Choking” (birth to one year) course is for those who want to learn Infant CPR but do not need a course completion card in CPR for their job. Grandparents and other caregivers are welcome to attend. This class covers the following topics: Car seat safety education Safe sleep Baby proofing your home Basic first aid Infant CPR & Choking If this class is sold out and you need to take a class please email Chris.Marlo@Renown.org or leave a message at 775-982-4352.

      Read More About Baby Safe Class
    • 21
      Sep
      • Pediatric Care

      Baby Safe Class

      • 9:30 AM - 1:00 PM
      • Renown Regional Medical Center – Sierra Café Meeting Room 105
      • $60.00

      Class fee includes partner. This class helps prepare parents for emergencies that may occur in baby’s first year. Along with car seat safety and basic baby proofing, discussion will include prevention and treatment of common injuries. Students will also learn and practice the skills necessary to perform infant CPR (cardiopulmonary resuscitation), as well as the skills necessary to assist a choking infant. The American Heart Association Family & Friends “Infant CPR and Choking” (birth to one year) course is for those who want to learn Infant CPR but do not need a course completion card in CPR for their job. Grandparents and other caregivers are welcome to attend. This class covers the following topics: Car seat safety education Safe sleep Baby proofing your home Basic first aid Infant CPR & Choking If this class is sold out and you need to take a class please email Chris.Marlo@Renown.org or leave a message at 775-982-4352.

      Read More About Baby Safe Class
    • Health Insurance and Coverage
    • Sterling Silver Club

    What is Care Coordination for Senior Care Plus Members?

    Cost-saving isn’t the only reason to enroll in a Medicare Advantage Plan. One of the main reasons Medicare beneficiaries in Nevada join a Senior Care Plus Medicare Advantage Plan is for the care coordination services. The Senior Care Plus Care Coordination team helps members navigate what can be a complex healthcare system. Care coordination is a popular and extremely important service for members because keeping members healthy is the number one goal. One way they help reach this goal is to encourage members to participate in a no-cost, comprehensive health assessment. At this Quick Start Health Assessment, members meet with a geriatric specialist – a provider who specializes in the care of seniors – to discuss the 4 Ms: Mentation – Thinking, memory and mental health Medications – Understanding your medication Mobility – Staying physically active What Matters to You – Let your provider know what is important to you – examples could be family, health and independence The results of this detailed visit are then shared with the member’s primary care provider, so a customized care plan can be developed. This is a free service for Senior Care Plus members, along with an annual wellness visit and an annual physical exam. Care Team Approach – Laying the Foundation to Improve Health Health assessments and annual visits are offered so Renown Health providers can build relationships to improve care. This approach, also known as the Building Relationships to Improve Care or BRIC Model, is the care model used across Renown Health. “What’s special about this care model is that it really puts our patients at the center of their care,” says Savannah Gonsalves, a registered nurse with Senior Care Plus. “Members have their providers and nurses, Senior Care Plus personal assistants, case managers, and within the BRIC Model, they’re all talking to one another and putting the focus on the patient to meet needs.” Personal Assistants – A Unique Connection to Each Member A team of personal assistants is available to help members coordinate care by: Scheduling a member’s appointments Answering a member’s benefits questions Helping navigate care – these are experts in both health insurance and healthcare Answering questions about medications Working with providers to coordinate a member’s care The Senior Care Plus personal assistants are one of the most popular services that the Medicare Advantage plan offers. Each personal assistant has a direct phone line so members can call them to ask questions. “After my hip surgery my personal assistant, Megan checked in on me every day,” recalls Janelle, a Senior Care Plus member. “She made sure that I was doing alright and that I didn’t need anything. She just let me know that she was there for me.” To Learn More Senior Care Plus is the largest Medicare Advantage Plan in northern Nevada. They offer $0 plans with low co-pays with access to Renown Health and Teladoc Virtual Visits that cover you nationwide. To learn more about Medicare Advantage plans and to see if you qualify, visit SeniorCarePlus.com or call 775-982-3158 to speak to an enrollment specialist.

    Read More About What is Care Coordination for Senior Care Plus Members?

    • Health Insurance and Coverage
    • Senior Care

    A Facility Designed with Seniors in Mind

    Did you know that members of Senior Care Plus, the largest Medicare Advantage Plan in northern Nevada, have access to an exclusive, senior-focused Renown Health primary care office right here in Reno? The facility – and the Medicare plan itself – are both designed with seniors in mind; this includes specialty staff, longer appointment times, on-site services, supportive furniture and more. 4 Benefits of an Exclusive Senior Care Plus Facility Centrally Located with Senior-Focused Staff The Senior Care Plus facility, located on Del Monte Lane, is only open to members of Senior Care Plus. This exclusive access means that the bilingual staff – including doctors, medical assistants, nurses and personal assistants – works daily with aging health needs. On-Site Services and Enrollment Specialists The Senior Care Plus providers understand that seniors often require complex care management and geriatric-focused services. That is why this location offers on-site lab draws, saving travel time and stress. Another essential service this location offers is longer appointment times, ensuring members don’t feel rushed when discussing their health needs with providers. Another perk of the Del Monte location – on-site enrollment specialists. Members, and potential members, can stop by this location on weekdays between 9 a.m. and 4 p.m. to have their SCP-related questions answered. Furniture Designed with Seniors in Mind Senior Care Plus makes a doctor visit as stress-free as possible. The office has furniture that makes each visit more comfortable for members. All of the office chairs have armrests, so seniors can easily get in and out of them. Also helpful are the exam room chairs with remote controls for reclining the chair and lifting the patient’s legs. This makes exams, such as a diabetic foot exam, less of a strain. Community Rooms Social connections are an important part of health. That is why the Del Monte Lane office has community rooms used for informative seminars and as a gathering place for members to mingle. The seminars focus on many interesting topics for older adults, such as diabetes, COPD, asthma, weight loss, nutrition, yoga and chair exercises.

    Read More About A Facility Designed with Seniors in Mind

    • Women's Health
    • Pregnancy and Childbirth

    What is Polycystic Ovary Syndrome (PCOS)?

    Dr. Carilyn Hoffman with Renown's Women's Health explains the symptoms, causes and treatments of Polycystic Ovary Syndrome (PCOS) (also referred to as Polycystic Ovarian Disease (PCOD)), a prevalent condition among women of reproductive age that influences hormonal balance, metabolism and fertility. Make an appointment with Renown Women's Health Click here to schedule Call to schedule: 775-982-5000 PCOS Defined PCOS is a constellation of symptoms characterized by two of the three criteria: multiple small cysts on the ovaries visible via ultrasound, irregular periods and signs of hyperandrogenism. Other symptoms include infertility, insulin resistance, and increased risk of cardiovascular disease. Symptoms of PCOS The symptoms of PCOS can vary from woman to woman, but some of the most common include: Irregular menstrual cycles: This is often one of the first signs of PCOS. Women may experience fewer than nine periods a year, more than 35 days between periods, frequent spotting, and/or abnormally heavy periods. Excess androgen levels: High levels of male hormones may result in physical signs such as excess facial and body hair (hirsutism), severe acne and male-pattern baldness. Polycystic ovaries: Enlarged ovaries containing numerous small cysts can be detected via ultrasound.     Causes and Risk Factors The exact cause of PCOS is unknown, but several factors may play a role: Genetic predisposition: A family history of PCOS increases the risk. Insulin resistance: High insulin levels might increase androgen production, causing difficulty with ovulation. Obesity: Women with elevated BMI’s are more likely to have PCOS, although 20% of women with PCOS are not obese. Diagnosis and Treatment Dr. Hoffman outlines that diagnosing PCOS requires a medical history review, a physical exam, blood work and an ultrasound to evaluate the ovaries. Treatment options can range from lifestyle modifications, like diet and exercise and weight loss, to medications for menstrual regulation, fertility assistance, and rarely surgery. Lifestyle Changes A healthy lifestyle is a cornerstone of managing PCOS. Regular exercise, a nutritious diet, and weight management can help reduce symptoms and the risk of long-term health issues. In overweight patients, weight loss as little as 5% has been shown to improve symptoms of PCOS. Medication Medications may include hormonal contraceptives to regulate menstrual cycles, anti-androgens to reduce hair growth and acne, and Metformin to address insulin resistance. Fertility Treatment For women with PCOS who are trying to conceive, ovulation induction with clomiphene or letrozole is sometimes necessary. Sometimes a referral to a reproductive endocrinologist and infertility specialist is needed for more advanced technologies like IVF. Health Implications PCOS is not just about cystic ovaries or irregular periods; it can have profound implications on a woman's overall health. Women with PCOS are at an increased risk for several conditions, including type 2 diabetes, high blood pressure, heart disease, and endometrial cancer.

    Read More About What is Polycystic Ovary Syndrome (PCOS)?

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