Dispatch Health Partners & Renown to Provide In-Home Medical Care

Hospital network brings high-quality, affordable, on-demand acute care to local residents.

DispatchHealth, a provider of in-home medical care, todayannounced a partnership with Renown Healthto provide Reno/Sparks residents with high-qualitymedicalcareinthecomfortoftheirhomes.Thepartnershipaimstoprovidepatientswithanotheroptionfor safeaccessto medicalcare during theCOVID-19pandemicandbeyond.

DispatchHealth and Renown’s goal is to offer the most vulnerable patients at-home care optionsif it is in the best interest of their health needs. DispatchHealth’s model is uniquely positioned tohelp treat an extensive range of common to complex injuries and illnesses, including but notlimited to urinary tract infections, dehydration, fall injuries, nausea, sutures and more and isaccepted by most major insurance plans. If a patient is uninsured, there is a flat fee of $275,whichincludesall medicationsadministeredandlabtests onsite.

“It’s more important than ever to be able to offer patients convenient, high-acuity medical carethat is also cost-efficient,” said Bill Butcher, regional market director, DispatchHealth. “ThepartnershipwithRenownHealth providessafecareforpeoplewithoutthemhavingtoleavetheirhome, helping to ensure community members get the right care at the right place at the righttime.”

Patients requiring medical services for sudden or urgent illness, such as sore throat or skinrashes, can request care by going to the DispatchHealth website, accessing the free mobile app orcalling 775-439-1529. Oncecontacted,the medicalteamarriveswithinafewhoursto treat the patient in their place of need and consists of either a physician assistant or nursepractitioner,alongwithamedicaltechnician.DispatchHealth’smedicalteamswearappropriatepersonal protective equipment (PPE) during all visits, including masks, gloves, and protectiveeyewear.Additionally,kitsanddevicesaresanitizedduringandbetweenvisits.

The medical team is able to perform a variety of advanced tests and treatments, ranging fromblood tests to a 12-lead EKG, to IV fluids and more. To ensure continuity of care,DispatchHealthprovidesadetailedreporttoeachprimarycarephysician,livingcommunity, orahomehealthagency,inadditiontoelectronicallysendingprescriptionstoapatient’spharmacyifneeded.

For emergencies, including but not limited to, chest pain, signs of a stroke, allergic reactions or severe injuries, individuals are urged to call 911 and seek safe, acute care in one of Renown’s emergency rooms. Renown has a variety of safety measures in place contributing to the overall health and safety of its patients and staff. Learn more about Renown’s commitment to keeping the community safe.

“Renown is focused on the well-being of our patients and community. Our goal is to improvehealth through proactive community-based prevention, while creating the best healthcaresystemforthosewithacuteandchronicdisease,”saidDr.TonySlonim,president andCEOofRenown Health. “We strive to find innovative ways to serve our community and are pleased topartner with DispatchHealth to bring affordable, on-demand in-home emergent and urgenthealthcare delivery to patients in the Reno/Sparks area. In light of the COVID-19 pandemic,Renown and DispatchHealth worked diligently to accelerate the launch of this program in ourcommunitytohelpuscontinuefightingthegoodfightagainstthevirus.”

Renown accelerated the launch of DispatchHealth in order to help fulfil its mission of making agenuine difference in the health and well-being of the people and communities it serves. Thefirst mobile medical vehicle arrived in-market on April 20 and a second vehicle will beoperational May 19. DispatchHealth is available in 19 markets across the U.S., including LasVegasandthe Renoareafrom8a.m.to8p.m.local time,sevendaysaweek,365daysayear,including holidays. Hours of service will expand to 8 a.m. to 10 p.m. with the launch of thesecondvehicleonMay19.

AboutDispatchHealth

DispatchHealth has redefined healthcare delivery to offer on-demand acute care and advancedmedical care for people of all ages in the comfort of their own home. DispatchHealth'semergency trained medical teams are equipped with all the tools necessary to treat common tocomplex injuries and illnesses. DispatchHealth works closely with payers, providers, healthsystems and others to deliver care in the home to reduce unnecessary emergency room visits,as well as hospital stays and readmissions. A visit with DispatchHealth typically costs 80-90percent less than the average emergency room visit. Acute care medical teams are availableduring the day and also on weekends, evenings and holidays, and can be requested via app,online or a quick phone call. Advanced Care and Extended Care patients must be referred by ahealthcareprofessional.DispatchHealthispartneredwithmostmajorinsurancecompanies.For moreinformation,visitDispatchHealth.com.

AboutRenownHealth

Renown Health is a locally governed and locally owned, not-for-profit integrated healthcarenetwork serving northern Nevada, Lake Tahoe and northeast California. Renown is one of theregion’slargestprivateemployerswithaworkforceofmorethan7,000.Itcomprisesthreeacutecare hospitals, a rehabilitation hospital, the area’s most comprehensive medical group andurgent care network, and the region’s largest and only locally owned not-for-profit insurancecompany, Hometown Health. Renown has a long tradition and commitment to continuallyimprovethe careand thehealthofourcommunity.Formoreinformation,visitrenown.org.