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Zarah Path from Traveler to OR Nurse
As many nurses can attest, the journey they have taken to arrive at where they are today is full of twists and turns. For Zarah Jayco, an operating room nurse at Renown Regional Medical Center, her journey is nothing short of a fulfilling and exciting one. Zarah is no stranger to taking detours to find what truly makes her feel the bursts of passion she had been looking for her entire life. She found that passion in the operating room – and travel nursing led her to Renown Health. Today, she is a firm believer that she is exactly where she is supposed to be. “I Just Want to Help People” Throughout her life, Zarah knew she was destined for a meaningful career – but didn’t exactly know what. One day, she sat down with her mom, a nurse herself, where she asked the question that would ignite Zarah’s curiosity: What is important to you? “That’s when I told my mom: ‘honestly, I just want to help people.’” It was at that moment that she realized nursing could be a fit for her. Everything about venturing into the nursing field started to make sense. So, that’s precisely what she did. Zarah went to nursing school. When she stepped into the OR during her clinical rotation, she was immediately inspired. Zarah’s core values as a nurse were rooted from caring for her 90-year-old grandmother while she was in hospice. Her grandmother gave her some powerful lessons and words as she set off on her career: “You are in the right place.” Upon completion of her perioperative program, Zarah the OR Nurse we know and love started her journey. She began her trek as a travel nurse, going up and down California to do exactly what she was meant to do: care for surgical patients. “I Traded the Ocean Waves for the Mountains” As Zarah continued to travel and find different locations for new assignments, her husband received an opportunity for work to transfer to the Biggest Little City. The duo packed up their California lives and moved to northern Nevada, where Zarah signed up for a night shift OR nurse position at Renown Regional Medical Center. But the traveler’s mindset wouldn’t last long. Renown embraced Zarah with open arms, and she was immediately drawn into the community-feel that our health system offered. She felt welcomed and surrounded by “loving, hardworking people” across her department and all other teams she encountered. As Renown cares for patients across 100,000 square miles, Zarah was especially impressed with how rooted Renown is in northern Nevada, noting how it “truly feels like we are caring for the community” with our health system’s wide reach. She was inspired to live up to that mission and more. “Reno and Renown really reeled me in, and I fell in love with the city and everything it has to offer,” said Zarah. “I traded the ocean waves for the mountains, and the more we got to know Reno, the more we realized that this change of pace and lifestyle was definitely a good fit for us.” Zarah the OR Travel Nurse became Zarah the Renown OR Core Staff Charge Nurse. And she knew she made the right decision. Working in the OR, according to Zarah, is challenging in the best way possible. At night, all surgery cases at Renown are emergencies. The team springs into action to answer one vital question: How do we provide the best care for this patient? “It is essential for us to anticipate potential outcomes,” said Zarah. “When we book a surgical case, we look at everything to make sure we are absolutely prepared and ready.” Staying at Renown was an easy choice for Zarah. To her, there is nothing like being a part of a core team that inspires her every day and ‘has each others’ back,’” Zarah stated. “During the course of my assignment at Renown, the culture harnessed a kind of environment that felt like a hardworking family. This was the hook that reeled me into considering being part of core staff. I am incredibly grateful for the opportunity to build relationships that I hold in the highest esteem.”
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Neurosurgery
Renown Neurosurgery Using a collaborative approach, our experts use leading-edge diagnostic tools to identify neurological conditions and treat them with the most effective surgical and non-surgical treatment techniques available. What is a Neurosurgeon? A neurosurgeon is a doctor that specializes in surgical treatment and management of conditions for the nervous system, including the brain, spinal cord and nerves. In addition to the nervous system, neurosurgeons can also treat conditions that impact the surrounding supporting structures, including your skull, spinal vertebrae, spinal disks, and blood vessels. If your care team determines surgery is the best plan of treatment, you will be referred to a neurosurgeon for consult. Conditions We Treat
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Surgical Oncology
At Renown's William N. Pennington Cancer Institute, we offer a comprehensive range of surgical oncology services aimed at diagnosing, treating, and managing various types of cancer. Our experienced surgical oncologists specialize in a variety of procedures, including minimally invasive surgeries, robotic-assisted surgeries, and complex tumor resections. We utilize the latest surgical techniques and technologies to ensure precise, effective, and safe treatment outcomes for our patients. Our surgical oncology team collaborates closely with other specialists, including medical oncologists, radiation oncologists, pathologists, and radiologists, to develop individualized treatment plans tailored to each patient's specific needs and preferences. We believe in a multidisciplinary care approach that emphasizes teamwork, communication, and coordination to provide comprehensive care and support throughout the entire cancer journey. Surgical Procedures Can Include: Tumor resection Lumpectomy Mastectomy Lymph node dissection Prostatectomy Hysterectomy Nephrectomy Colectomy Gastrectomy Whipple procedure
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Mako SmartRobotics
Personalized Robotic Surgery Renown Health is proud to offer Mako SmartRobotics™, an innovative solution for those suffering from painful arthritis in the knee or hip. Each patient is unique and can experience joint pain for different reasons. It's important to talk to your doctor about the reason for your joint pain so you can understand the treatment options available to you. It is common for patients to try medication and other treatments to treat their knee or hip pain. If you haven't experienced the adequate relief with those treatment options, you may be a candidate for Mako SmartRobotics™ for Total Knee, Total Hip, or Partial Knee replacement. How Mako SmartRobotics™ Works Mako SmartRobotics™ uses 3D CT-based planning software so your surgeon can create a personalized surgical plan. This 3D model is used to preplan and assist your surgeon in performing your joint replacement surgery. In the operating room, your surgeon follows your personalized surgical plan while preparing the bone for the implant. The surgeon guides Mako's robotic arm within the predefined area, and Mako's AccuStop™ technology helps the surgeon stay within the planned boundaries that were defined when the personalized preoperative plan was created. By guiding your doctor during surgery, Mako's AccuStop™ technology allows your surgeon to cut less by cutting precisely what's planned to help protect your healthy bone. It's important to understand that the surgery is performed by an orthopedic surgeon who guides Mako's robotic arm during the surgery to position the implant in the knee and hip joints. Mako SmartRobotics™ does not perform surgery, make decisions on its own or move without the surgeon guiding it. Mako SmartRobotics™ also allows your surgeon to make adjustments to your plan during surgery as needed. Why Choose Mako SmartRobotics™ In clinical studies, compared to manual surgery, Mako SmartRobotics™ procedures resulted in: More accurate implant placement compared to manually surgery, which may result in improved outcomes and functioning of the joint. Less pain in the days and weeks following surgery. A shorter hospital stay. Quicker recovery, where 9 out of 10 patients were walking without aid, such as a cane or walker, three weeks after surgery. 97% of patients satisfied or very satisfied 10 years after surgery.
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56 Anesthesiologists Join Renown Health to Provide High Quality Services to Area Patients and Surgeons
Innovative anesthesiology practice improves diagnosis, medical management and quality of life for patient. If you are preparing for a surgical procedure, you have probably given a lot of thought to the education, training and experience of the surgeon performing the procedure. But you may not have thought much about the physician anesthesiologist or the importance of his or her medical expertise in your procedure — before, during and after — to keep you safe and comfortable. "Our leadership team has thought a lot about physician anesthesiologists over the past year,” says Sy Johnson, MBA, President and Chief of Staff for Renown Health. “As the region’s only not-for-profit integrated healthcare network and trauma center, we are trusted and chosen by patients as the top provider of inpatient care, including surgeries, for northern Nevada, Lake Tahoe and northeast California. To serve the needs of hundreds of surgeons and thousands of patients with safe, high quality and effective anesthesia coverage, we now employ fifty-six anesthesiologists through our Department of Surgery and have established Renown Medical Group Anesthesiology, a new local practice for northern Nevada.” “Renown Medical Group anesthesiologists provide 24 hour surgical and procedural coverage based on clinical skill sets, surgeon preference and patient preference. Patients who choose Renown for their care can feel certain that they are receiving anesthesia care from a physician anesthesiologist who has attained board certification. Renown Health hospitals are pleased to provide patient care exclusively by physician anesthesiologists,” says Thomas Graf, MD, FAAFP, CEO, Chief Clinical & Quality Officer of Renown Health and Senior Associate Dean for Clinical Affairs at the University of Nevada, Reno School of Medicine. “We are the doctors trained to administer and manage anesthesia given to a patient during a surgical procedure to ensure anesthesia care is as safe and effective as possible,” says Nariman Rahimzadeh, MD. Dr. Rahimzadeh serves as Medical Director and Chief of Staff for Renown South Meadows Medical Center, is a member of the new group and has practiced in Reno for fifteen years. “We also play a key role in taking care of patients who are having minor surgery or who may not require general anesthesia, such as women in labor who need to be awake and alert but require effective pain management.” “Our innovative anesthesiology practice is now staffed by fifty-six anesthesiologists. We are serving patients and surgeons at Renown Health hospitals with one fully integrated model of care to improve diagnosis, medical management and quality of life,” says Christos Galanopoulos, MD, MBA, MSc, FACS; Chair, Department of Surgery and Vice President at Renown Health. “We strive to advance anesthesia through clinical excellence, education, innovation and people. Our nationally recognized medical staff and dedicated support team perform the majority of anesthesia procedures in our market, and evaluate, monitor, and supervise patient care before, during, and after surgery to deliver effective anesthesia and ensure optimal patient safety.” “Physician anesthesiologists have 12 to 14 years of education, including medical school, and 12,000 to 16,000 hours of clinical training,” adds Scott Parkhill, MD, FASA, who serves as a Medical Director and Vice Chief of Staff at Renown Regional Medical Center and is a member of the new group. “Physician anesthesiologists in the United States complete a four-year undergraduate college degree that includes satisfying pre-med requirements. Like other medical doctors, they must follow undergraduate education with four years of medical school. After medical school, a physician specializing in anesthesiology completes a four-year anesthesiology residency program. Following completion of a residency program, residents are eligible to sit for the American Board of Anesthesiology (ABA) exam. We are pleased that all of our Renown Medical Group anesthesiologists are board certified.” Adds Kelsey Larsen, MBA, Chief Operating Officer for Renown Medical Group, “We are thrilled to welcome and employ forty-two physician anesthesiologists who started with us on April 1. An additional nine physicians joined last week and five other physicians have requested to start over the summer for a total of 56 anesthesiologists that have joined Renown Health to provide services to patients.” Patients served include those at Renown Regional Medical Center, the only Level II Trauma Center between Sacramento and Salt Lake City, and named #1 Hospital in the State of Nevada by U.S. News and World Report Best Hospital Rankings for 2021. Physician anesthesiologists will also provide services to patients at Renown South Meadows Medical Center, named #1 Best Hospital for 2020 by U.S. News & World Report; and to patients at Renown Rehabilitation Hospital, northern Nevada’s only Commission on Accreditation of Rehabilitation Facilities (CARF) accredited hospital, specializing in the treatment of patients with brain injury, spinal cord injury and stroke. Renown Health is integrated with the University of Nevada, Reno School of Medicine, Nevada’s first medical school, which serves to enhance the health of the community through increased access to care, innovative health care delivery, expansion of clinical research and training for the next generation of physicians and health care professionals. 51 ANESTHESIOLOGISTS WHO JOINED RENOWN IN APRIL 2022: Samuel Beck, MD Heber Becker, MD Peter Billharz, MD Kara Bjur, MD Brian Brewer, MD Brian Buehler, MD Carrie Buehler, MD Catherine Burton, MD Joshua Cartinella, MD Nicholas Cirac, MD Gordon Curry, MD Scott Dougan, MD JoAnn Ellero, MD Daryl Fenio, MD Dirk Fletcher, MD Tobey Gansert, MD Benjamin Garol, MD Jeffery Grudzinski, MD Keith Hanson, MD Min Hein, MD Mark Janes, MD Scott Jeannes, MD Kevin Lasko, MD Sarah Lim, MD Jay Markin, MD John Marshall, MD Eric Moody, MD John Mortensen, MD Jobin Nash, MD Mel Nutter, DO Scott Parkhill, MD Nariman Rahimzadeh, MD Suresh Raman, MD Shaina Richardson, MD Alan Sarabia, MD Heidi Sarabia, MD Mitch Seman, MD Daniel Sorensen, MD Ryan Stites, MD Aaron Wallace, MD Duncan Browne, MD Tyler Hartley, MD Jie Lan, MD Pamela Russell, MD Scott Reineck, MD Brian Landreth, DO Kara Sievert, MD Chiaki Nakanishi, MD Philip Phu, MD Matthew Sabatini, MD Robert Kyper, MD About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org
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Nationally Recognized Heart Surgeons Join Renown Health
Two Open-Heart Surgeons and Two Advanced Practitioners Bring Nearly 70 Years of Local Experience. As part of a continuing focus on offering comprehensive care for patients experiencing cardiac and vascular disease across northern Nevada, Renown Health Department of Surgery and Renown Institute for Heart & Vascular Health have developed Renown’s first division of cardiothoracic surgery dedicated to heart surgery patients. “Today, I am proud to announce cardiothoracic surgeons, Athan Roumanas, M.D., FACS, and Joseph Brandl, M.D., FACS, who have more than 45 years of combined experience caring for northern Nevadans in need of open-heart surgery, will lead this new practice at Renown,” said Anthony Slonim, M.D., Dr.PH., FACHE, President and CEO of Renown Health. “Advanced practitioners Cindy Powers and Ashley White bring another 23 years of expert care to our community and the new division of cardiothoracic surgery.” Dr. Roumanas has 18 years of experience in northern Nevada. He is a clinical associate professor of surgery at the University of Nevada, Reno School of Medicine (UNR Med) and currently serves as medical director of cardiothoracic surgery for Renown Regional Medical Center. Since 1991, Dr. Brandl has cared for our region and held numerous positions throughout the community including Renown’s director of cardiac surgery and community adjunct faculty for UNR Med. Renown Institute for Heart & Vascular Health offers the most highly-skilled and experienced heart and vascular team and the most advanced heart center in the region. Renown has long been the region’s heart care leader – performing the area’s first open-heart surgery, angioplasty, stent and valve replacements decades ago. In 2015, Renown Regional became the first hospital in the region to offer transcatheter aortic valve replacement (TAVR), a lifesaving alternative to open-heart surgery for patients considered high-risk or inoperable. Renown is among the nation’s top-performing hospitals for heart attack treatment and one of only 105 hospitals nationwide to receive the American College of Cardiology ACTION Registry Silver Performance Achievement Award recognizing success in implementing a higher standard of care for heart attack patients. Additionally, Renown’s Roseview, Sierra and Cardiac Intensive Care Units (ICUs) were the only ICUs in Nevada to receive the Beacon Award of Excellence from the American Association of Critical Care Nurses. This distinction is based on sustained unit performance and patient outcomes that exceed national benchmarks. As Reno’s only locally-owned, charitable, not-for-profit integrated health network, Renown continues to meet customer demand for affordable healthcare and enhanced service and access by keeping the highest levels of clinical quality care right here in our community. Patients in need of advanced heart care can speak with their care provider about Renown Medical Group – Specialty Care, which can be reached at 775-982-6270 or visit renown.org/HeartCare.
Read More About Nationally Recognized Heart Surgeons Join Renown Health
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Nine Additional Anesthesiologists Join New Local Practice Serving Patients at Four Renown Hospitals
Group improves diagnosis, medical management and quality of life for patients. If you are preparing for a surgical procedure, you have probably given a lot of thought to the education, training and experience of the surgeon performing the procedure. But you may not have thought much about the anesthesiologist or the importance of his or her expertise in your procedure — before, during, and after — to keep you safe and comfortable. “As the region’s only not-for-profit integrated healthcare network and Trauma Center, we are trusted and chosen by patients as the #1 provider of inpatient care, including surgeries, for northern Nevada, Lake Tahoe and northeast California. To continue to serve the needs of hundreds of surgeons and thousands of patients with safe, high quality and effective anesthesia coverage, we now employ sixty anesthesiologists through our Department of Surgery through Renown Medical Group Anesthesiology, a new local practice providing services to patients in northern Nevada,” said Sy Johnson, MBA, President of Renown Health. Patients served include those at Renown Regional Medical Center, the only Level II Trauma Center between Sacramento and Salt Lake City, and #1 Hospital in the State of Nevada in U.S. News and World Report Best Hospital Rankings for 2021. Physician anesthesiologists will also provide services to patients at Renown Children’s Hospital, the only children’s hospital in the region; Renown South Meadows Medical Center, named #1 Best Hospital for 2020 by U.S. News & World Report; and to patients at Renown Rehabilitation Hospital, northern Nevada’s only Commission on Accreditation of Rehabilitation Facilities (CARF)- accredited hospital, specializing in the treatment of brain injury, spinal cord injury and stroke. Renown Health is integrated with the University of Nevada, Reno School of Medicine, Nevada’s first medical school, which serves to enhance the health of the community through increased access to care, innovative health care delivery, expansion of clinical research and training for the next generation of physicians and health care professionals. The nine anesthesiologists who recently joined Renown Health include: Houry Kahwajian-Mock, MD, starting 5/1/2022 Brian Turchioe, MD, starting 6/1/2022 Kristina Coger, MD, starting 6/13/2022 Shannon Martin, MD, starting 7/1/2022 Joshua Moody, DO, starting 7/1/2022 Vu Luu, MD, 7/1/2022 Robert Childs, MD, 8/1/2022 Jörg Dünckelmeyer, MD, starting 8/22/2022 Jonathan Miller, MD, starting 10/31/2022 About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the regions largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®.
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Department Spotlight: Medical-Surgical Nursing
The title of “largest nursing specialty in the country” belongs to medical-surgical nursing (commonly known as “med-surg”). Devoted to providing care for patients with a variety of health conditions and who are preparing for or recovering from surgery, this ever-popular nursing niche attracts impassioned, talented individuals who make a genuine difference in the health and well-being of every patient. Med-surg nurses at Renown Health emulate this dedication and more. From general surgery to oncology and orthopedics, the med-surg team at Renown Regional Medical Center and Renown South Meadows Medical Center play a critical role in our care delivery for patients facing challenging diagnoses or procedures. Their ability to seamlessly juggle multiple tasks while providing the highest quality of care makes them excellent patient advocates, guiding them through the path to healing. High-Paced with High Results Our med-surg team has the ability and willingness to provide high-caliber nursing for patients with virtually any medical condition – orthopedic injury, trauma surgery, infections, sepsis, pulmonary disease, you name it. No matter the diagnosis or procedure, med-surg has the experience and enthusiasm to handle the fast nature of the job well. Med-surg nurses are always on the go, handling a growing list of conditions together as a team. They work side by side to assess each patient’s condition and assist with both education and discharge planning for patients and families. “Med-surg is a high-paced and unpredictable environment with the largest variety of diagnoses and patient populations,” said Danyel Gish, Manager of Nursing at Renown Regional. “Every patient is everyone’s patient in med-surg. We help each other by answering each other’s call lights, communicate clear expectations and build strong trusting relationships with one another.” “You never know what kind of disease or conditions your patient may present with,” added Brittani Manatt, Registered Nurse in the Cancer Nursing Unit at Renown Regional. “We care for patients with almost any medical diagnosis.” Being admitted to the hospital, regardless of the reason, can be a scary and vulnerable time for anyone. However, patients can breathe a sigh of relief knowing that their competent and confident med-surg nurses are here by their side before and after they experience surgery or treatment. “We communicate with our patients at every step of their care journey to ensure they understand what is going on and help alleviate any fears or concerns,” said Jenni Gilligan, Associate Nurse Manager at Renown South Meadows. “Some of my tips include asking the patient how they are feeling and validating those feelings; getting them and their families and friends involved in the process; and ensuring them that we are here for them and will take the best possible care of them." “What we do as a team to reduce patients’ fears revolves around clear communication and support, whether it’s grabbing them a Starbucks drink, taking them outside for a walk or simply just listening to their concerns,” added Rose Simonian, Supervisor of Clinical Nursing at Renown Regional. “Connecting with our patients through kindness and laughter helps alleviate some of the anxiety that comes with being in the hospital.” Jenni and Rose are exactly right – that clear communication is the “secret sauce” to success within the med-surg team. Their patients are the direct beneficiaries of this crucial skill. “Everything we do throughout our shift focuses on teamwork and communication, making sure every piece of our plan comes together for optimal patient care,” said Cristina Vazquez, Registered Nurse at Renown Regional. “We collaborate a lot within each healthcare team,” added Reena Clark, Registered Nurse at Renown South Meadows. “We also make sure the patients participate and are involved in their plan of care. This is important to set a common goal and help each other achieve that goal for the patient. The nurses on the floor are the eyes, ears and hands of inpatient care." When faced with a daunting diagnosis or procedure, it’s important to have a strong support system within your personal care team, cheering you on every step of the way. Our med-surg team members are masters at this, finding new ways to connect with patients and help them feel empowered to Fight the Good Fight. “We always try to find something that the patient loves or is passionate about that helps shift their mindset,” said Paola Espinoza-Patino, Associate Nurse Manager in the Cancer Nursing Unit at Renown Regional. “It will help them focus their attention on something that brings them joy, even if it’s for a short period of time. This helps them let their guard down and trust the team. We are here to take the best care of them as possible.” "Med-surg provides a safe place to openly discuss any fears or anxieties a patient may be experiencing,” added Danyel Gish. “Our nurses are kind, compassionate and highly-trained professionals that work hand-in-hand with our patients to maintain their safety and wellness. We understand that being in the hospital can be a difficult experience, but we work hard to provide a calming presence and reassurance. We identify different ways to connect with our patients by holding their hands, listening, educating and providing individualized care and interventions.” Much like many other departments across Renown, for med-surg, their patients’ accomplishments are their accomplishments. Witnessing one of their patients reach a significant milestone in their healthcare journey inspires them to continue doing what they do best: provide care driven by equal parts determination and hope. “The biggest accomplishment for me is seeing a patient complete their last round of chemotherapy with us and getting to ring our ‘Chemo Bell,’” added Trevor Owens, Unit Clerk at the William N. Pennington Cancer Institute. “There is no greater joy than witnessing the happiness and relief of a patient completing a step in their healthcare journey." Working tirelessly to provide exceptional care to every patient – and celebrating all their wins along the way – alongside their dedication to Renown’s cultural commitments of Caring and Collaboration are what make our med-surg nurses prosper day-in, day-out.
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Department Spotlight: Surgical Preadmission
Heading into surgery of any kind can bring along feelings of intimidation. With a best-in-class surgery team at Renown Health, patients rest assured that they are in the most capable hands for their entire procedure from start to finish – and while the physical preparation is vital, mental and emotional preparation is equally as important to ensure each patient has a smooth and comfortable experience. The Surgical Preadmission department (a.k.a. “preadmit”) at Renown Regional Medical Center and Renown South Meadows Medical Center is a dynamic and compassionate group of nurses, case managers, chart managers and more who are dedicated to guiding each patient through the surgical process. With extensive knowledge and expertise under their belt, the teams are equipped to make a genuine difference in the health and well-being of all patients, for all surgeries, at all times of the year. Surgery Starting Ground The Surgical Preadmission teams are crucial aspects in the successful outcome of every surgical procedure. Comprised of skilled healthcare professionals, this department is dedicated to providing comprehensive support and care before heading into the pre-operating room. “Our job is to prepare every patient for surgery, make sure all their pre-surgery testing is done, ensure they understand their fasting and medication instructions, have had their questions answered, have a ride home and know what to expect during surgery and after so their recovery can go smoothly and without complications,” said Debra Bennett, RN, Supervisor of Surgical Preadmission at Renown Regional. “Each patient is unique, so each experience is different.” Our preadmit nurses are the masters of communication, directing thorough assessments – including medications, tests and clearances – and addressing any questions or concerns patients may have, never missing the opportunity to inform them of exactly what they will expect in surgery. “I do a complete history on every patient while giving them detailed pre-operating instructions and helping them answer any questions to the best of my ability,” said Nancy Hilts, Surgical Preadmission RN at Renown Regional. “I am proud to be able to help allay their fears and concerns using my 30 years of pre-op experience. I offer an avenue for them to feel comfortable opening up to me.” “We always tell patients that they have great surgeons and a fantastic team that will be watching over them and taking care of them every step of the way,” added Jon Capallupo, Surgical Preadmission RN at Renown South Meadows. “We also give them plenty of educational handouts and video content, in addition to verbal instruction, to ensure they are as prepared as possible.” The nurses then pass the reigns onto the chart managers, who prepare the charts for surgery and ensure all documentation is up-to-date before sending them to the pre-operative team. The expert surgical case managers also step in to prepare a thorough discharge plan, along with reviewing pre-operation orders for status, consent, codes and more. The team does several of these initial visits virtually, and they are looking forward to soon phasing all preadmit case manager preliminary visits into a virtual model. From assisting the pre-op and post-anesthesia care unit (PACU) teams with discharge planning concerns to helping on the outpatient side with anything from oxygen equipment and catheters to transportation issues and those experiencing homelessness, our pre-admit case managers are always up to the challenge. "We are true patient advocates, alleviating concerns and fears along the way,” said Mary Carl, RN, Case Manager at Renown Regional. “Just to name a few things we do on a daily basis, we see our total joint and non-weight bearing patients during their preadmission appointment, so they are aware of the medical equipment they need and if it is covered by insurance; provide education for Aspira catheters and gastrostomy tubes; advocate to ensure tube feeding and dressing changes are set up for hospice and home health patients; and escalate concerns of patient safety to ensure a safe discharge.” In the midst of it all, there is never a dull moment in the preadmit teams. At Renown Regional alone, the preadmit professionals see more than 1,600 patients a month – and each one has a hyper-personalized experience with their very own preadmit team. “Many times, we are the first impression a patient has on our organization; after all, we touch more than 97 percent of patients that are scheduled for surgery, cardiac catheterization lab procedures or interventional radiology,” said Amy Schler, Surgical Preadmission RN at Renown Regional. “We also collaborate with many other departments in the hospital as well, from surgeons and anesthesiologists to case managers and nurse navigators. Our work in preadmit impacts the entire surgical process.” Holding a diverse array of experiences, our preadmit department plays an integral role in our commitment to providing the highest quality of care to every patient. Knowledge is Power Heading into surgery feeling fearful and worried is normal for any patient. However, how would you feel knowing that each individual member on your preadmit team has, on average, 23-25 years of experience in the field? This is the reality for our Surgical Preadmission department – and they put that vast knowledge to great use to bring a sense of calm to patients. “Our team members have worked in various departments within our organization, and they bring a wealth of knowledge that we share with each other, and most importantly, with our patients,” said Amy Schler, RN. “If you have hundreds of years of nursing experience, you can speak not only as a nurse but also as a patient. It allows you to give a more personal perspective on what patients can expect in their recovery. Being able to assess their emotions and provide feedback to our pre-op and PACU teams help the patient have a better experience.” “Many of our nurses have close to 40 years of experience each, and they have an extremely large knowledge base since we see patients from newborn to geriatric and from easy procedures to complex surgeries,” added Debra Bennett, RN. “Another great aspect of our team is the varied nursing backgrounds we all hold – surgery, pre- and post-op, labor and delivery, pediatric intensive care, cardiology, gastroenterology, urology, cardiac cath lab, home health and everything in between. Communication between departments is so important!” All members in this department, regardless of which clinical area they came from, surgical or non-surgical, can easily translate their skills into the work they do in preadmit – and they only continue to grow. “As a surgical preadmission nurse, I have used my years of experience as a nurse in surgical services,” said Terri Delatorre, Surgical Preadmission RN at Renown Regional. “I started as a floor nurse with orthopedics for 12 years, and then I worked with the PACU for 11 years. This has helped me give great understanding and care to our surgical patients.” “Because we have staff with such a vast knowledge base, we can rely on our years of working within our organization to help alleviate fears that the patient may have,” added Amy Schler, RN. We can prepare them for what to expect in pre-op and PACU and educate them on what to expect post-op, including any barriers they may face. For example, mastectomy patients may not realize they will not be able to raise their arms for 7-10 days post-op, and total knee patients have to navigate stairs and housing access. Helping patients think about barriers at home that they may not have thought about helps them prepare prior to surgery, enhances their healing and provides a better surgical experience.” The preadmit team works closely with our best-in-class surgeons and anesthesiologists, continuing to grow their expertise along the way while learning alongside our talented providers. For instance, when it comes to our Renown South Meadows preadmit department, anesthesiologist Nariman Rahimzadeh, MD provides excellent guidance for the entire team on state-of-the-art anesthesiology practices. “I am very proud of the work we do with Dr. Rahimzadeh,” said Lisa Closson, Surgical Preadmission RN at Renown South Meadows. “Together, we ensure patients are safe for both surgery and anesthesia.” Despite the challenges that come their way – whether it be changes to process and workflow to navigating support for patients after they leave the surgery floor – the preadmit team cleverly uses their collective wealth of knowledge to bring hope and comfort to all patients. “Our nurses are such warm, caring and compassionate humans that do their best to ease any fears and anxieties patients may have,” said Debra Bennett, RN. The Pride of Preadmission The pride of our preadmit team lies in their ability to make a positive impact on all patients they serve. To them, their work is not just a job – it's a calling. And they do it all while working together to elevate their team and performance. “Our team is most proud of the quality of care we provide to our patients and our abilities to troubleshoot difficult situations to ensure they have a great surgical experience here at Renown,” said Mary Carl, RN. The entire department supports each other by working collaboratively and relying on each other’s expertise to provide the best possible care for patients. They understand that their success as a team depends on their abilities to support and help each other. “Our team is awesome here at South Meadows,” said Jon Capallupo, RN. “We can turn to each other for support, and we all work very well with each other. I am glad to be a part of this team.” “I am proud of how well all of us in preadmit works with each other every day,” added Lisa Closson, RN. “We try to make patients feel comfortable from the moment they arrive to the time they leave the department.” The pride that our preadmit team expends goes beyond their departmental limits – these team members are also trusted teachers. They work closely with cancer nurse navigators to teach weekly classes for patients who have been newly diagnosed with breast cancer, coupled with lymphedema prevention and education classes. The team also encourages participation in Renown’s free smoking cessation programs to help their patients learn the risks and benefits of quitting smoking. When not serving patients or teaching classes, you can find many of these team members taking charge of multidisciplinary committees within our health system, including breast leadership, gastroenterology leadership, shared governance, infection control and recruitment and retention. On top of it all, this team certainly knows how to celebrate, with several of their members being a part of their own department-wide Celebration Committee, where they gather for retirement parties, baby showers and team get-togethers. Always active and never passing up a challenge, our preadmit department are shining examples of Renown’s Culture Commitments, especially Caring and Collaboration, and the pride in the vital work they do every day is limitless. “I am so happy my position in preadmit opened up for me at a time when I was really feeling challenged in my career,” said Nancy Hilts, RN. “The team that we have here is amazing. I am so grateful and thankful every day for the opportunity. It is an amazing place to work!”
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Renown Breast Surgery CareRenown Breast Surgery CareHours
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