Renown Health just announced a new, digital tool designed to keep our community safe and healthy. Symptom Checker, which launched today, is a user-friendly, web-based platform that assesses patients’ symptoms and seamlessly directs them to the appropriate level of care within the Renown network. Symptom Checker can be accessed 24/7 by visiting Renown Symptom Checker. From there, a patient can identify the area of the body responsible for their discomfort, and specify their symptoms. Upon entering their symptoms, patients receive a detailed health summary and care guide, which helps them determine the most appropriate action to take. Patients are able to schedule a visit at a Renown location directly through the Symptom Checker portal. Patients experiencing a medical emergency should not use Symptom Checker and instead call 911. “Thanks to Symptom Checker, our patients will have around-the-clock support at their fingertips to help them make informed decisions about their healthcare needs,” said Tony Slonim, MD, DrPH, President and CEO of Renown Health. “We understand that determining the right level of care for you or your loved ones may bring about some uncertainty, which is why we are proud to continuously offer new and innovative technologies that make it easier for our community members to live healthier lives.” “As we continue experiencing cases of COVID-19 in Washoe County, many individuals with COVID are unsure when they should seek medical care, as well as the appropriate location to receive care,” said Melodie Osborn, RN, Chief Quality and Nursing Officer, Health Services. “With Symptom Checker, people can easily input their symptoms, and include the symptom severity, to be directed to the best level of care for their individual health needs—making it an extremely valuable tool as we fight to keep our community safe and healthy amidst this pandemic.” Symptom Checker is free to use and does not require users to be Renown patients. In addition to nearly 200 children and adult symptom care guides, the platform also features 55 first-aid topics, 147 parenting advice topics, and 25 over-the-counter drug dosage tables for children and adults. The Symptom Checker content is written by medical doctors, Barton Schmitt and David Thompson, who are nursing triage experts; and symptom care guides stem from clinical protocols used by doctors and nurses worldwide. Evidence behind the Symptom Checker can be accessed here. For more information, or to use Symptom Checker, please visit Renown Symptom Checker. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
Through the COVID-19 pandemic, Renown providers remain committed to safely caring for community members, both in person and virtually. Renown Health is proud to offer same-day virtual visits to help community members maintain their health and address medical concerns amid the COVID-19 crisis and beyond. Virtual Visits are easily-accessible video conferencing visits with a health provider. They are used for primary care, specialty care and urgent care to enable patients to consult a care provider from the ease and comfort of their homes. “If there’s a bright spot in the midst of this pandemic, it’s that COVID-19 is pushing us to rapidly adopt new ways of thinking about and delivering healthcare–through new technologies,” said Dr. Tony Slonim, president and CEO of Renown. “Our team has worked diligently to make virtual visits available to our community as an added convenience for those who would prefer to stay in their homes. As we work to keep all of our patients safe and healthy, we want our community to know we’re here to serve any ongoing healthcare needs they have by expanding our care options.” Virtual Visits for Urgent Care For urgent care needs, individuals can log in to MyChart and request to “Talk to a Doctor” to receive care from a Renown provider. After filling in some information and confirming their healthcare concerns, Renown’s healthcare team will notify them by text or email when a provider is ready to talk to them virtually. Providers will help patients determine whether their health needs can be met from their home or if they need to seek in-person care. Virtual urgent care visits can address the following symptoms: Common cold and cough symptoms Muscular, tendon or joint pains not caused by injury Allergy or sinus symptoms Pink eye Urinary discomfort Diarrhea without vomiting Rashes or skin sores Backache Nail problems Screening examination for sexually transmitted illness (without symptoms) Medication refills (not controlled substances) Renown’s urgent care virtual visits are available 8:30 a.m. through 10:30 p.m. Monday-Friday and 9:30 a.m. to 4:30 p.m. Saturday and Sunday. Virtual Visits for Primary Care and Specialty Care Many primary and specialty care appointments for adults and children are now available virtually through Renown Medical Group. Individuals with an existing Renown Medical Group provider are encouraged to call 775-982-5000 if they would prefer to see a provider from home. Home Medical Visits Last week, Renown announced its partnership with DispatchHealth, which is now making house calls to individuals who prefer to be seen from their home by a licensed medical professional. This high-quality medical care option is available to all Reno/Sparks residents, both insured and uninsured. If a patient is uninsured, there is a flat fee of $275, which includes all medications administered and lab tests on site. “Whether a patient prefers to be treated at home or in one of our traditional office settings, we are prepared to provide the right level of care, at the right place, at the right time,” said Dr. Slonim. “From routine exams and checkups to illnesses and other conditions that may arise, it’s critical to continue seeing to your unique healthcare needs.” All virtual visits require a free MyChart account. Those who do not have a MyChart account can sign up online. Most insurance companies apply the same co-pay fees as charged for in- person visits. For more information on virtual visits, please visit https://www.renown.org/explore/virtual-visits/. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
From Distilled Spirits And Juice To Hand Sanitizer Local Businesses Shift Efforts To Help Renown Fight The Good Fight Against Germs Amid Pandemic
Seven Troughs Distilling Co., Damon Industries, The Depot and Forsaken River have worked together to supply Renown Health with 726 gallons of hand sanitizer to date. Thanks to the support of local businesses, Renown Health’s need for hand sanitizer is being met. Seven Troughs Distilling Co., with the help of several area distilleries including The Depot Craft Brewery Distillery and Forsaken River Spirits, is using their distilling equipment to create ethyl alcohol. Damon Industries mixes the ethyl alcohol with other key ingredients in accordance to the hand sanitizer recipe issued by the FDA and World Health Organization, bottles the contents, and distributes the bottles to Renown. This community-wide collaboration has resulted in 726 gallons of hand sanitizer for Renown thus far. Seven Troughs had previously manufactured hand sanitizer and surface sanitizer using their non beverage grade alcohol for years, which employees used internally to sanitize their hands and clean machines. At the start of the pandemic, the distillery continued producing the sanitizer for family and friends. The word spread quickly about Seven Troughs’ capabilities – and that’s when Renown reached out to the distillery to see if they could help. “All of a sudden, instead of making a 50-gallon batch of hand sanitizer, we needed to make a 500- gallon batch,” said Seven Troughs president Tom Adams. “We quickly realized that we were very much out of our depth. We thought it would be a better plan if we could focus on what we do well, which is making ethanol, and if we could get a partner that could focus on the formulation and bottling. That ended up being Damon Industries.” Before the pandemic, Damon Industries primarily manufactured juice products for smoothie shops and healthcare facilities – a market that had basically collapsed. The team at Damon Industries was quick to respond to Adams’ call for assistance, as it was a chance to serve the community and keep staff employed. “It didn’t take any convincing,” said Damon Industries’ vice president of sales Brandon Halvorson when asked about the company’s impetus for moving into the hand sanitizer industry. “We knew the community needed a product and we knew we had the partnerships that could get it done. It’s been our pleasure to work with the outstanding people of Renown and of northern Nevada to keep our community supplied during this difficult situation.” Before boxing up and distributing the hand sanitizer to Renown facilities, employees at Damon Industries stick a Renown-branded Fight the Good Fight label to every bottle, a reminder that the fight against COVID-19 extends far beyond the walls of Renown’s care sites. “I am amazed by how quickly Seven Troughs and Damon Industries sprang into action to meet our need for hand sanitizer,” said Renown’s director of operations Ian Wayman. “In addition to their swift manufacturing efforts, they’re selling us the hand sanitizer at an extremely reasonable rate, charging just enough to pay for supplies and keep their staff employed. This type of genuine and sincere support from our community partners serves as a reminder that we truly are all in this together.” About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org. About Seven Troughs Distilling Co. Seven Troughs Distilling Co., LLC was established in 2012 as the Great Basin’s first licensed distillery since 1877. Focusing on historically styled spirits, Seven Troughs’ offering includes award-winning whiskies, gin, and rum. When not manufacturing hand-sanitizer, Seven Troughs offers tours and tastings at our Sparks, Nevada distillery and a full restaurant and craft cocktail menu at our Downtown Reno location, the Seven Troughs Speakeasy. www.7troughsdistilling.com. About Damon Industries Damon Industries is passionate about creating products that help and inspire. We move millions of gallons per year, but always start with our core values. Family, Fun, Integrity, and Gratitude guide us from procurement to production. Our partnerships are as important to us as the wide range of products we produce. Beverages and cleaners to sauces and whiskey, we make sure to treat our customers, employees, and suppliers like family. Damonpacking.com