Renown Health Further Expands Visitor Policy; Encourages Two Loved Ones To Provide Support To Patients
Always listening to the voice of the patient, Renown Health is pleased to welcome any two patient supporters to visit their loved ones during their Renown medical visit, surgery, birthing or hospital stay. Renown continues to have extra safety measures in place to protect the health of patients, visitors and healthcare employees, and as the situation changes with COVID-19, these guidelines are subject to change. Under this updated visitor policy, patients no longer need to identify their supporters ahead of their arrival. Patients may receive more than two visitors per day; however, to help ensure adequate physical distancing, only two guests are asked to visit at a time. All people entering Renown sites must continue bringing and wearing a face mask for their entire visit, including inside patient rooms. Renown’s visitor policy updates were inspired by family members, who requested that the policy be expanded to encourage two family members per day to be able to visit a loved one who was hospitalized at Renown. The request was approved by Dr. Debra Adornetto-Garcia, Chief Nursing Officer and Dr. Paul Sierzenski, Chief Medical Officer, both of Acute Services. With a high percentage of Renown hospital staff now vaccinated against COVID-19, declining hospitalizations of patients with COVID-19, and understanding that the best communication is in-person, as of April 28, 2021, Renown hospitals and medical practices now allow two visitors, instead of one, for all patients and have put extra safety measures in place to protect patients, visitors and healthcare employees. “We are pleased to expand our visitor policy and welcome two healthy adult patient supporters to accompany every patient to their Renown medical visit or hospital stay,” said Tony Slonim, MD, DrPH, President & CEO of Renown. “We are always looking to our patients’ lived experiences to help us address the health needs of our community. Just a few months ago, we were reminded by Darlene Randolph that the best care is ‘person-centered care’, which inspired us to be one of the first healthcare organizations in the nation to expand our visitor policy to all patients, including those with COVID-19. Today, we thank our patients’ family members for voicing the importance of a larger, connected support system to help foster the best healing environment for all patients.” “At Renown, the definition of ‘family’ is defined by the patient,” said Debra Adornetto-Garcia, DNP, RN, NEA-BC, AOCN, Chief Nursing Officer, Acute Services. “Our patients may have anyone they choose as their patient supporters, and these individuals serve as an invaluable extension of our care teams. Patient supporters are asked to partner with the patient’s healthcare team to assist in communicating to other family members and friends, participating in training and education activities and assisting the patient with complying with care and medication instructions.” “Visiting the hospital can be an anxious experience,” said Paul Sierzenski, MD, MSHQS, CPE, FACEP, Chief Medical Officer, Acute Services. “It’s incredible how the company of loved ones can reduce anxiety and promote healing. What we can do together with families to support patient care and excellent outcomes is greater than what any of us can do alone. We are glad to welcome patient supporters to our hospitals to help our patients feel more at ease, so they can focus on their recovery, health and healing.” Two patient supporters per patient are now able to access Renown campuses as noted: Renown Regional Medical Center and Renown South Meadows Medical Center: 8 a.m. to 8 p.m. For Intensive Care Units (ICU): 9 a.m. to 8 p.m. Visitors must be at least 12 years of age or older. Renown Children’s Hospital: Open access. For the Pediatric unit and Pediatric Intensive Care Unit (PICU): Visitors must be at least 12 years of age or older. For the Neonatal Intensive Care Unit (NICU): Visitors must be at least 18 years of age or older. Renown Rehabilitation Hospital: 8 a.m. to 5 p.m. One designated patient supporter is allowed to visit the patient inside their room throughout the duration of their stay. Other loved ones may visit from an exterior window, outside the patient's room. Our care team is also pleased to facilitate bedside virtual visits. In addition to in-person visits, there are many ways to brighten the day of a patient at Renown Hospitals. You can send a personalized message that will be hand-delivered to your loved one, call 775-982-4100 to speak with a patient, or our care team is pleased to facilitate virtual visits via computer or tablet from the bedside. Renown Health reserves the right to limit visitors in the best interests of patients, families, visitors or staff.
Healthgrades deems the region's only trauma center among the top 5 percent in the nation for overall clinical experience. Healthgrades, a leading national resource for trusted information about physicians and hospitals, recently announced award recipients of 2021 America's 250 Best Hospitals™. Renown Regional Medical Center in Reno, Nev. is recognized among the top hospitals in the nation for consistently providing outstanding, quality care. Healthgrades® determines this distinction based on clinical quality outcomes for 32 conditions and procedures. Patients treated at America’s Best Hospitals are more likely to experience a successful treatment without major complications. “I am honored to lead and support dedicated healthcare heroes who are working tirelessly to make a genuine difference in the health and well-bring of every patient and family we serve,” said Tony Slonim, MD, DrPH, FACHE, President and CEO of Renown. “We understand our patients place a great deal of trust in our caregivers with every visit they make to Renown medical practices and our hospitals. This recognition from Healthgrades confirms patients are well-served by Renown providers. I am pleased to join our community in honoring Renown Regional Medical Center as one of the best hospitals in the nation.” “As the only accredited trauma center between Sacramento and Salt Lake City, we receive and care for patients with varying health needs from over 100,000 square miles. Our communities depend on Renown Regional Medical Center for skilled and compassionate care,” said Erik Olson, MHA, Chief Executive Officer of Renown Regional Medical Center. We are proud of our talented healthcare teams who are committed to producing the best possible health outcomes for our patients, so they can get back to living their best lives.” “Whether a patient is in need of a procedure to help treat a stroke, heart attack, sepsis or pneumonia, they should feel confident in the quality care they experience at Renown,” said Paul Sierzenski, MD, MSHQS, CPE, FACEP, Chief Medical Officer, Acute Services. “Having a specialty-trained team of physicians, nurses, respiratory therapists, care managers, physical and occupational therapists around the clock means, regardless of the illness or injury, a patient will be treated with the highest degree of care right away, significantly improving their health outcomes.” “Considering the many challenges and obstacles presented to our hospital during the last year, recognizing our dedicated healthcare teams has never been more important,” said Amy McCombs, MSN, RN, CCRN, CNML, Vice President of Quality, Acute Services, at Renown. “I applaud our caregivers’ unwavering commitment to the highest level of care and safety for our patients, and their ability to save lives amidst adversity.” Renown is recognized by several national organizations for quality and excellence, including U.S. News & World Report, American Stroke Association, Joint Commission, American College of Surgeons and the American College of Radiology. Renown’s Roseview, Sierra and Cardiac Intensive Care Units (ICUs) are the only ICUs in Nevada to receive the Beacon Award of Excellence from the American Association of Critical Care Nurses. Renown is currently recruiting outstanding employees at careers.renown.org. About Renown Health Renown Health is the region’s largest, local not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Clinical institutes include; Cancer, Heart and Vascular Heath and Neurosciences. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org. About Healthgrades Healthgrades is dedicated to empowering stronger and more meaningful connections between patients and their healthcare providers. At Healthgrades, we help millions of consumers each month find and schedule appointments with their provider of choice. With our scheduling solutions and advanced analytics applications, we help our health system and life sciences clients cultivate new patient relationships, improve patient access, and build customer loyalty. At Healthgrades, better health gets a head start.