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Renown Health's Public Relations Team
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Renown Health's public relations team supports media partners in finding experts on diverse health care topics. In addition, we provide information and answer all questions regarding Renown. We look forward to working with you.

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  • Media On Campus

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  • Patient Condition Inquiry

    We follow regulations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) for all patients, including patients of public interest. HIPAA regulations specify which information may and may not be released without authorization from a patient.

    Patient privacy regulations allow us to only share patient condition information about patients that appear in our directory.

    Media inquiries require correct spelling of the patient's first and last name.

     

    Definitions of "Condition" used by Renown Health

    When describing a patient's condition, we can only release the following patient statuses:

    Good - Vital signs such as pulse, temperature and blood pressure are stable and within normal limits. Patient is conscious, comfortable and there are no complications.

    Fair - Vital signs are stable and within normal limits. Patient is conscious and alert although may be uncomfortable or in pain and may have minor complications.

    Serious - Vital signs may be unstable or outside normal limits. The patient is acutely ill or injured and may have major complications.

    Critical - Vital signs are unstable or outside normal limits. There are major complications.

    Note: "Stable" is not a condition.

Press Releases

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    • Thursday, Apr 11, 2024

    Let Those Ears Breathe! Increased Headphone and Ear Bud Use Leads to Ear Wax Build Up; Renown Urgent Cares Offer Relief

    Wearing headphones or earbuds is a daily activity for many of us. Listening to music, podcasts, meetings, phone calls; there are endless reasons to stick them in or on your ears. However, if your ears start to feel plugged, full; or you feel dizzy, lightheaded or hear ringing in your ears; you may be experiencing ear wax build up where your ear canals become blocked and affect your hearing. If you’ve tried to clean your ears (please don’t use Q-Tips®), but still have symptoms, pain, or hearing loss, it’s time to see your physician, nurse practitioner, physician assistant or visit Renown Urgent Care. “Ear wax isn’t dirty. It’s normal,” says Ryan Bristol, APRN, Advanced Practitioner of Nursing at Renown Urgent Care. “Ears are self-cleaning miracles, and naturally clean themselves with the help of jaw movement and skin migration. However, wearing headphones or earbuds for hours blocks earwax from naturally draining from the ear. Additionally, the dirt and bacteria that these headphones often carry can cause an infection on their own, and earwax buildup can trap dirt in the ear and block the canal completely. The snug fit of headphones can create a conducive environment for the accumulation of ear wax. It's crucial for individuals to be mindful of this and take necessary precautions to prevent complications." “Individuals experiencing symptoms such as ear pain, decreased hearing, or a sensation of fullness in the ears are encouraged to seek evaluation and treatment at their nearest urgent care facility,” says Rahul Mediwala, MD, CEO of Renown Medical Group. “By addressing ear wax build-up promptly, individuals can mitigate the risk of complications and maintain optimal ear health. Fortunately, prompt, pain-free and effective treatment is available at Renown Urgent Care. We offer professional ear wax removal procedures performed by trained staff, providing relief to those experiencing discomfort or hearing impairment due to excessive ear wax build-up.” The experts at Renown Health gave us some background. What is ear wax and why is it healthy? Ear wax is a protective substance called sebum made of fat, skin cells and sweat. Ear wax is produced by glands in the ear canal. It helps protect the ear from germs and dirt and prevents the sensitive skin of the ear canal from becoming irritated. It is normal and healthy to have a thin lining of ear wax on the canal. Ear wax will sometimes accumulate and move to the outer ear canal, where it would typically fall out or be wiped away. This is also normal. When should I seek care? An ear canal has too much wax if the ear feels plugged or hearing is affected. The accumulation of wax happens very gradually, so ears do not necessarily feel waxy. The problem is usually noticed because of changes in hearing. Over the counter remedies may offer relief. However, in some cases, the earwax has built up or become impacted, and ears need to be treated. What is the treatment? At Renown Urgent Care, we offer professional ear wax removal procedures performed by trained staff, providing relief to those experiencing discomfort or hearing impairment due to excessive ear wax build-up. Wax is flushed from the ear canal using a syringe filled with warm water and saline or diluted hydrogen peroxide. Most patients find the procedure is fast, pain free and effective. How can I prevent earwax buildup from headphones and ear buds? Most people who wear headphones or use earbuds occasionally or intermittently don’t have difficulties with excessive ear wax. Wax accumulation also depends on the size of the ear canals and the productivity of the oil glands in the ear canal. You can choose to use over the ear headphones. If you prefer to use in-ear headphones, the best modes of excess ear wax prevention are to: Clean headphones and earbuds regularly with a cloth or disinfectant wipes; Avoid sharing headphones or earbuds with other people; Take breaks from headphones and earbuds so ears can breathe and get back to normal; Pay attention to your ear health. Should we talk about Q-tips? Yes! Q-tips (and similar products) are rarely helpful for managing ear wax. The cotton on the end of the Q-tip is usually unable to pull the wax out of the canal. Worse, they can push the wax deep inside the ear canal, and it can end up impacted. Where should I seek care? Individuals experiencing symptoms such as ear pain, decreased hearing, or a sensation of fullness in the ears are encouraged to seek evaluation and treatment at a medical facility. By addressing ear wax build-up promptly, individuals can mitigate the risk of complications and maintain optimal ear health. Renown Urgent Care sees patients 365 days a year for medical concerns that are urgent but not life-threatening at many locations across northern Nevada. Book ahead to reserve a time slot at one of our ten urgent care locations. If you do not see time slots that work for you, you can still go to any location that has "walk-ins available" listed. For more information, or to book an appointment, go to renown.org/Health-Services/Urgent-Care. Renown Health is the region’s locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,200 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health.

    Read More About Let Those Ears Breathe! Increased Headphone and Ear Bud Use Leads to Ear Wax Build Up; Renown Urgent Cares Offer Relief

    • Monday, Jun 15, 2020

    Renown Health Awarded Nearly 1 Million Grant from the FCC

    Funds used to stand up virtual screenings, purchase telehealth equipment, provide virtual care and enhance remote monitoring services to help keep the community safe Renown Health Foundation announced today that it is the recipient of a $977,720 grant from the Federal Communications Commission (FCC) for its COVID-19 Telehealth Program. The funding will be used to offset the expenses of various telehealth programs implemented during the current COVID-19 pandemic. A portion of the grant will also be used to help Renown expand its remote monitoring capabilities, reshaping the way patients receive care from the comfort of their homes.  “Virtual technology is shaping the future of medicine and how we deliver care to our patients,” said Tony Slonim, MD, DrPH, president and CEO of Renown Health. “It’s convenient, fast, reliable and accessible to everyone with a mobile device. Amid the COVID-19 pandemic, I have witnessed the incredible power of technology to ensure our patients receive quality care when and where they need it. I look forward to the future of digital health as we continue expanding our virtual service offerings, contributing to a happier, healthier community.” Renown will use a portion of the funding to offset expenses incurred to establish the virtual COVID-19 visit screenings for the pandemic. These on-line, virtual visits allowed individuals with signs of respiratory illness across Nevada and California to be screened by a care provider for COVID-19. Previously, a screening was required for patients to receive a test, making this a critical tool to help our region flatten the curve.   The grant will also support Renown’s efforts to introduce a dedicated platform to enable all specialists and urgent care providers to deliver virtual care to patients, if their care needs can be met through a virtual platform. These visits have been essential as community members continue to practice physical distancing and many live in rural communities. “We are incredibly thankful for the support of the FCC, as this grant has already played a huge role in the way our community receives the care they need and deserve,” said Renown’s chief development officer, Greg Walaitis. “During the COVID-19 pandemic and beyond, it will help us ensure all patients in our area have access to care from their homes or nearby locations.”  Furthermore, the grant will support some of the technology and equipment used in Renown’s Alternate Care Site located in its Mill Street Parking structure.  “Though we are fortunate our Alternate Care Site remains unused today, the facility is equipped with computers and tablets embedded with telehealth solutions, all supported by the FCC grant,” said Renown’s director of telehealth, Mitchell Fong. “This technology would allow our providers to treat and monitor our patients with COVID-19 without being exposed to the virus, so they can remain healthy and a vital part of the care team where they are needed most.”  Renown purchased video conference software licenses to support these virtual programs. Aside from connecting patients to care providers, the technology was used to enhance a patient’s hospital stay and make them feel more emotionally comfortable and connected.  “Before initiating our Patient Supporter program, we weren’t allowing visitors in our hospitals due to the pandemic to help keep patients, staff and our community safe,” said Fong. “The purchase of video conferencing licenses helped patients from all hospital units connect with loved ones via videoconferencing calls facilitated by their care providers. We know these interactions are an important aspect of a patient’s healing experience, and the FCC grant made it possible for countless patients to stay in touch with their external support networks.”  Finally, the FCC funding will allow Renown to expand and enhance its remote monitoring services, particularly for hospital patients who have recovered from COVID-19. Renown is currently exploring tools for providers to virtually – and seamlessly – monitor and track their patient’s oxygen levels, among other vitals, once they go home. This will aid in smooth and efficient transitional care, as the recovery period after a patient is discharged from the hospital is considered exceptionally critical.       About Renown Health   Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, Renown Children’s Hospital, Renown Rehabilitation Hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.

    Read More About Renown Health Awarded Nearly 1 Million Grant from the FCC

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