Renown employees volunteered to reach out to over 2,500 older adults participating in the non-profits’ free Sterling Silver Club. While people of all ages are coping with the challenges of social isolation, there is one group of individuals who may feel especially lonely during these uncertain times—our aging adults. To offer some friendly conversation and answer any questions older adults may have about Renown’s commitment to keeping them safe during the COVID-19 crisis, Renown Health employees are making phone calls to its Sterling Silver Club members. To date, employees have made nearly 1,000 phone calls. Renown is also hosting several virtual events to reach older audiences. “The human element of connecting with these members is really special,” said Tori DellaRocca, who oversees this loyalty program at Renown. “Many of the people we call live alone and some have no one to check in on them. It has been a pleasure talking to our members; learning more about them and what they’re doing to pass the time, offering ideas to help them stay busy, and assuring them Renown is here to keep them safe. Since launching this campaign back in March, making these phone calls has been a highlight of my day, and I know I’m not alone in feeling this way.” Anyone over the age of 55 is invited to join Renown’s free Sterling Silver Club, created to help people live healthy, happy lives every day. Members enjoy exclusive benefits all designed with their interests in mind. From social events and lectures to entertainment (virtual for now), special discounts, and health insights and tips, this club is a place for community members to shine and embrace the joys of healthy aging. “I enjoy the lectures,” said Sterling Silver Club member Liz Barnes. “They appeal to my desire to know more and invariably provide an ‘informed’ call to action.” “After the [lecture] on diabetes prevention, I enrolled in the one-year long, Renown-sponsored diabetes prevention program,” said Liz’s husband, Barry. “After the sleep seminar, I changed my bedtime habits.” While the Sterling Silver Club is not currently hosting events in-person, it is hosting educational talks and ways to help aging adults stay healthy through its online channels. The “Hello Project” is a virtual gathering place for adults 65 and older to focus on health, wellbeing and offer positive social support, made possible by a partnership with Renown Health, Truckee Meadows Healthy Communities and the Washoe County Health District. These virtual gatherings are hosted every Tuesday and Thursday at noon. Community members can learn more here. In addition, the Sterling Silver Club is hosting a Facebook Live event, Is Age Related to Anxiety?, coming up on Tuesday, April 28 from 11 a.m. – noon. During this live event, Renown psychologist Dr. Buddy Coard will discuss the impact of anxiety as we age and what we can do to prevent it from getting in the way of enjoying life. Those interested in attending can RSVP here. “Our members have enjoyed the opportunity to learn from experts in the field of healthy aging as well as connect with their fellow community members,” said DellaRocca. “We’re all in this together, and these virtual events, combined with our phone call efforts, show our older population they truly are not alone.” For more information on upcoming virtual events from Renown’s Sterling Silver Club and to sign up, please visit www.renown.org/SterlingSilver. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.
Dolan Auto Group donates a much-appreciated coffee break to thank healthcare heroes on the front lines Renown Health employees enjoyed a free drink on Monday made possible by the generous team at Dolan Auto Group. Starbucks beverages were made available to Renown staff throughout the day at Renown Regional Medical Center, giving these dedicated care givers a chance to take a break, relax and refuel for the busy days ahead. “We recognize the incredible challenges these past few weeks have had on our staff as we prepare to treat patients with COVID-19 symptoms in the coming weeks and months. As demonstrated by the outpouring of public appreciation, the heroism and courage of our caregivers has captivated our entire community,” said Dr. Tony Slonim, president and CEO of Renown Health. “It’s extremely powerful to see our community partners recognize their efforts by giving back to our heroes on the front lines. Acts of kindness like the Dolan family showed us today, help to fuel our team to continue fighting the good fight against COVID-19.” The Dolan coffee break was open to all Renown employees today, including healthcare providers, administration, security officers, lab technicians, environmental services, facilities and all employees. Employees enjoyed a Starbucks drink of their choice as they headed to their patient care units or ended their shifts. Many employees were overcome with emotion after reading the sticker displayed on the Starbucks cup. The Dolan family’s message to Renown employees read, “You are our hero. We are keeping you in our thoughts and prayers. Thank you for all you do.” “This was our way of taking care of the dedicated staff members at Renown and extending our sincere thanks for their tremendous efforts,” said Brady Dolan, dealer principal and chief operations officer at Dolan Auto Group. “We hope they were able to enjoy a sense of normalcy during these uncertain times and find comfort knowing that our community is deeply grateful for their commitment and dedication, now more than ever.” From Personal Protective Equipment and hot meals, financial donations and hand-written cards and messages, Renown has received an influx of community donations amid the COVID-19 pandemic. Every donation makes a difference and has the power to brighten a staff member’s day and support their patient care mission. Those interested in supporting Renown’s healthcare heroes are invited to visit www.renowne.org/give for more ways on how to help. For up-to-date information on Renown’s approach to keeping our community safe, visit our website at www.renown.org/covid-19/. About Dolan Auto Group: Dolan Auto Group – offering northern Nevada’s finest selection of new cars – as well as the largest inventory of pre-owned vehicles in Reno, Sparks, Carson City and now Fernley. As one of the leading families of automotive dealerships in the state, Dolan Auto Group has been family-owned and-operated for nearly four decades, consisting of Dolan Mazda, Dolan Kia, Dolan Lexus, Dolan Dodge RAM, Dolan Fernley Chrysler Jeep Dodge RAM and Dolan Toyota, northern Nevada’s largest volume Toyota dealer. Learn more at DolanAutoGroup.com About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.