Featured News
Recognized as one of the world’s leading breast cancer experts as a 2023 Legends in Cancer Honoree
Dr. Lee Schwartzberg, FACP, Section Chief of Medical Oncology at the William N. Pennington Cancer Institute at Renown, was honored as th
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Meet Eleazar, the first baby born in the Reno-Sparks area in 2023
Reno's first baby of 2023 was born in the Labor and Delivery Childbirth Center at Renown Regional Medical Center.
Gricella Grajeda gave birth to Eleazar Grajeda at 1:05 a.m.
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Medical Students Recognize Transgender Lives Lost to Violence, Address Inequities in Health
The month of November includes Transgender Awareness Week, which concludes with Transgender Day of Remembrance (TDOR), on Sunday, November 20, a day
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Most Wired Hospitals Use Technology to Deliver Better Patient Care & Experience.
The College of Healthcare Information Management Executives (CHIME) has released their coveted Digital Health Most Wired Survey results for 2022, recognizi
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HealthyNV Project News
Released in partnership with the Desert Research Institute: New research from the Healthy Nevada Project® finds that a confirmed diagnosis does not always result in changes to patient care.
Presenting individuals with potentially life-al
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Renown Health's public relations team supports media partners in finding experts on diverse health care topics. In addition, we provide information and answer all questions regarding Renown. We look forward to working with you.
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PR staff will gladly make parking arrangements, notify the appropriate hospital staff and help you find your destination.
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Media may conduct stand ups and live broadcasts on our campuses. In the interest of patient confidentiality and traffic flow, a staff member will help you find the best location for your story.
We ask you to respect our obligation to protect our patients' well-being and legal right to privacy.
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Patient Condition Inquiry
We follow regulations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) for all patients, including patients of public interest. HIPAA regulations specify which information may and may not be released without authorization from a patient.
Patient privacy regulations allow us to only share patient condition information about patients that appear in our directory.
Media inquiries require correct spelling of the patient's first and last name.
Definitions of "Condition" used by Renown Health
When describing a patient's condition, we can only release the following patient statuses:
Good - Vital signs such as pulse, temperature and blood pressure are stable and within normal limits. Patient is conscious, comfortable and there are no complications.
Fair - Vital signs are stable and within normal limits. Patient is conscious and alert although may be uncomfortable or in pain and may have minor complications.
Serious - Vital signs may be unstable or outside normal limits. The patient is acutely ill or injured and may have major complications.
Critical - Vital signs are unstable or outside normal limits. There are major complications.
Note: "Stable" is not a condition.
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Translations
Press Release Month
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- Sunday, Jan 01, 2023
Renown Welcome Area's First Baby of 2023
Meet Eleazar, the first baby born in the Reno-Sparks area in 2023 Reno's first baby of 2023 was born in the Labor and Delivery Childbirth Center at Renown Regional Medical Center. Gricella Grajeda gave birth to Eleazar Grajeda at 1:05 a.m. on Sunday, Jan. 1, 2023. Baby Eleazar weighed 5 pounds, 3.4 ounces and was the first 2023 birth at any of the region's hospitals. Baby Eleazar is also welcomed to the world by Yesinia Valazquez. More than 4,040 babies were delivered at Renown Health in 2022. Renown Health offers exceptional family-centered care with complete prenatal services designed for the health and well-being of every patient and their new baby. About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 6,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®
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- Tuesday, Nov 01, 2022
Renown Health & Cigna Reach Agreement
New contract provides Cigna members enrolled in employer-based HMO & PPO plans in-network access to Renown Medical Group and Renown hospitals Renown Health leaders have reached agreement on a new contract with Cigna that will go into effect starting today, Nov. 1, 2022. Leaders were able to work collaboratively towards a positive solution that will help further both team’s collective goals of providing expanded access to quality, affordable healthcare in northern Nevada. The agreement protects affordability and provides Cigna members with continued in-network access to all Renown hospitals and physicians. This agreement applies to Cigna consumers enrolled in employer-based HMO and PPO plans and provides continued in-network access to Renown affiliated care providers and facilities. Sy Johnson, interim President of Renown Health stated, “We appreciate the collaborative approach of both teams to reach resolution. As this community’s only not-for-profit healthcare organization, our mission is to make a genuine difference in the health and well-being of the community. As doctors, nurses and care givers, we are pleased to be able to continue to serve the healthcare needs of patients with Cigna health insurance without disruption.” Consumers with questions can contact Cigna by using the toll-free number on the back of their current Cigna identification card or by going to cigna.com/renown. In the most recent US News & World Report Best Hospital rankings, Renown Regional Medical Center was named as the number one hospital in Nevada. No other hospitals in the state met their stringent standards for the 2021 rankings. Renown is high performing, its highest rating possible, in eight procedures and conditions including heart failure, colon cancer surgery and chronic obstructive pulmonary disease, hip replacement and knee replacement. A hospital's score is based on multiple data categories, including patient outcomes, safety and volumes. Hospitals earning a high performing rating were significantly better than the national average. About Renown Health Renown Health is Nevada’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 6,500 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®.
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- Thursday, Oct 20, 2022
Nationally Recognized Vascular Surgeons Join Renown Health
Two vascular surgeons bring a quarter of a century of experience to patients and community. As part of a continuing focus to bring comprehensive care to patients experiencing cardiac and vascular disease across northern Nevada, Renown Health Department of Surgery and Renown Institute for Heart & Vascular announce that vascular surgeons, John C. Hansen, MD, FACS and Benjamin P. Jaquish, MD, FACS have joined Renown Health. "Recognizing the significance of preventing, diagnosing and caring for people with heart and vascular disease, which continues to be on the rise and taking far too many lives, is of critical important to us at Renown," says Christos A. Galanopoulos, MD, MBA, MSc, FACS, VP, Chairman Department of Surgery at Renown Health. "Both Drs. Hansen and Jaquish are superb clinicians, skilled investigators, and effective educators. We are fortunate to have them helping to lead the growth of both the department and the Division of Vascular and Endovascular Surgery." Together, the vascular surgeons have more than 26 years of combined experience caring for northern Nevadans. Dr. Hansen has 20 years of experience in northern Nevada. He is a clinical associate professor of surgery at the University of Nevada, Reno School of Medicine (UNR Med) and currently serves as medical director of vascular and endovascular surgery for Renown Regional Medical Center. "Since 2002, Dr. Hansen has led our region with his expertise and knowledge of aortic stents, grafting for abdominal aortic aneurysms and thoracic aneurysms, as well as treating patients with carotid disease," says Jayson Morgan, MD, FACC, Director, Cardiovascular Services. "Dr. Hansen specializes in the comprehensive management of vascular disorders, including open and endovascular surgeries. He is meticulous, thorough, and compassionate in the extraordinary care he provides to patients. We are thrilled that he has joined the Institute for Heart & Vascular Health team at Renown." Dr. Hansen completed his fellowship in Vascular Surgery at the Mayo Clinic in Rochester, MN, and completed his residency in General Surgery at the University of South Carolina, Greenville. He graduated with his Doctor of Medicine from the University of North Carolina School of Medicine, Chapel Hill, and is board certified in both Surgery and Vascular Surgery from the American Board of Surgery and a Fellow of the American College of Surgeons. Dr. Hansen has an interest in complex and acute vascular surgery and is committed to expanding access to qualified vascular care in the region. His mission is to further develop and establish Renown as a premier vascular center in northern Nevada. "Dr. Jaquish has extensive experience in carotid artery disease, carotid endarterectomy, aortic aneurysm and dissection, and peripheral vascular disease," says Sam Obilie-Mante, MBA, MIS, RDCS, RVT, LBBP, VP Administrator, Cardiovascular Services. "Dr. Jaquish is intelligent, professional, conscientious, and always perseveres on behalf of his patients. How proud we are to have him bringing his time and talent to patients across Renown Health." Dr. Jaquish received both his B.S. in Biochemistry (2005), graduating Magna Cum Laude with his Doctor of Medicine (2009) from the University of Nevada, Reno School of Medicine. Dr. Jaquish completed his fellowship in General Surgery at Ascension St. John Hospital and Medical Center in Detroit and a fellowship in Vascular Surgery at Texas A&M at Baylor, Scott & White Hospitals in Temple, TX. He is board certified in both General Surgery and Vascular Surgery. Dr. Jaquish currently serves as Assistant Professor of Clinical Surgery for UNR Med. Dr. Jaquish is bilingual in Spanish, proficient in American Sign Language and serves as an instructor for Advanced Trauma Life Support. Why Vascular and Endovascular Care Matters to You People with complex and serious conditions of the blood vessels and lymph system (vascular diseases) often find the help they need from Renown Health's vascular and endovascular surgical team. Renown's experts provide coordinated and comprehensive treatment to people of all ages. Renown's surgeons use advanced technology to perform vascular and endovascular surgery, including complex stenting procedures, blood clot removal and bypass surgery. Conditions treated include peripheral artery disease, aortic disease, mesenteric disease, nutcracker syndrome and carotid artery disease. "Our expert vascular and endovascular surgeons and staff treat problems that extend from mild to the most critical of emergencies," says Adnan Akbar, MD, Chief Medical Officer for Renown Acute Care. "Specialized physicians including cardiologists, interventional radiologists, heart and vascular surgeons, emergency medicine and trauma surgeons, neurologists, radiologists, physical medicine and rehabilitation specialists, primary care providers, nurses and other clinicians work as a team to determine the best treatment plan for each patient. We encourage all patients to discuss with their primary care providers whether they should undergo formal screening for early vascular disease." "Renown's reputation as the region's vascular and endovascular care leader has been built over many years. We performed the area's first open-heart surgery, angioplasty, stent and valve replacements decades ago. Renown Regional offers incredible advancements like trans-catheter aortic valve replacement (TAVR) and trans-catheter mitral valve repair (TMVr) with MitraClip therapy, lifesaving alternatives to open-heart surgery for patients considered high-risk or inoperable," says Chris Nicholas, FACHE, Chief Executive Officer of Renown Regional Medical Center. "Offering the highest level of comprehensive care for patients experiencing cardiac and vascular disease, Renown developed its first division of cardiothoracic surgery dedicated to heart surgery patients in 2019." The Renown Institute for Heart & Vascular Health program now offers a Diagnostic Electrophysiology Lab; a Chest Pain Center using the D-SPECT® heart camera; multiple Interventional Labs; Heart Failure Program; several Cardiac Catheterization Labs; Interventional Cardiology and Cardiac Surgery when necessary; and the only Pritikin-certified Healthy Heart Program in the West, creating individualized rehabilitation plans tailored to each patient's needs, so they can exercise safely, eat healthy, manage stress and cook nourishing, balanced meals, all while gaining a healthy mindset. In the most recent US News & World Report Best Hospital rankings, Renown Regional Medical Center was named as the number one hospital in Nevada. No other hospitals in the state met their stringent standards for the 2021 rankings. Renown Health is High Performing, its highest rating possible, in eight procedures and conditions including Heart Failure, Colon Cancer Surgery and Chronic Obstructive Pulmonary Disease, Hip Replacement and Knee Replacement. A hospital's score is based on multiple data categories, including patient outcomes, safety and volumes. Hospitals earning a High Performing rating were significantly better than the national average. The 2021-22 Best Hospitals rankings are drawn from a universe of 4,523 facilities, representing nearly all U.S. hospitals providing inpatient care. Hospitals are evaluated across a wide range of conditions and procedures, including 16 medical specialty areas of care. US News & World Report evaluated 58 hospitals in Nevada. Renown Health is Nevada's largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 6,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children's hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org. The University of Nevada, Reno School of Medicine (UNR Med), Nevada's first public medical school, is a community-based, research-intensive medical school with a statewide vision for a healthy Nevada. Since 1969, UNR Med has trained more than 3,900 students, residents and fellows. UNR Med continues to improve the health and well-being of all Nevadans and their communities through excellence in student education, postgraduate training and clinical care, research with local, national and global impact and a culture of diversity and inclusion. For more information, visit med.unr.edu.
Read More About Nationally Recognized Vascular Surgeons Join Renown Health
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- Monday, Aug 29, 2022
Fitch Ratings Affirms a 'A+' Long-Term Rating for Renown Health
Fitch Ratings has affirmed the 'A+' long-term rating on the series 2020A, 2020B, 2015A and 2016A bonds issued on behalf of Renown Health by Public Finance Authority for Renown’s $469 million Master Facilities Construction Project which includes hospital campus improvements and new health care facilities across northern Nevada to meet the growing community need over the next three years. Given significant consumer demand for Renown providers and services, a master facilities planning process was undertaken to ensure that Renown has adequate bed and procedure capacity, spaces to accommodate new technology and services to meet the needs of a growing patient base and community. Fitch listed the following reasons for the A+ rating: Renown remains the single largest provider of high-end acute care services and is maintaining a leading market position, with approximately two thirds of all patients in northern Nevada seeking care at Renown. Renown has strong balance sheet metrics, which have seen a decline in 2022 partly due to operations, but also due to an equities market contraction. Fitch believes that Renown has detailed operational improvement plans, with quick hit expensive savings items along with a medium-term focus to recruit and retain staff (and reduce agency/traveler expenses) and also longer-term goals to accept more risk to stabilize their revenue stream, such that Renown will return to operating EBITDA margins in approximately the 7% range. Last week, Fitch Ratings adjusted its outlook for nonprofit hospitals from "neutral" to "deteriorating" halfway through what has proven to be a rough year for the industry. Likewise, Fitch's Rating Outlook for Renown Health has been Revised to Negative from Stable. The macro headwinds of labor pressures and high inflation were known heading into 2022 but “have been more pronounced than expected,” the ratings agency wrote in a midyear outlook report released Tuesday. “While severe volume disruption to operations appears to be waning, elevated expense pressure remains pronounced,” Kevin Holloran, senior director at Fitch Ratings, said in a release accompanying the outlook report. “Even if macro inflation cools, labor expenses may be reset at a permanently higher level for the rest of 2022 and likely well beyond.” Fitch said it’s expecting “a more manageable endemic period” for hospitals balancing COVID inpatient and welcoming the return of surgical and specialty care volumes that “have returned to near pre-COVID-19 levels in many markets.” On the other hand, uncertainty abounds during a pandemic that has shown its ability to resurge time and again, the agency wrote. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.
Read More About Fitch Ratings Affirms a 'A+' Long-Term Rating for Renown Health
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- Wednesday, Jul 20, 2022
Renown Home to "Communications Team of the Year"
Renown Health team recognized nationally for excellence in health care communications and outreach. Each year, Ragan Communications and PR Daily celebrate the most successful teams in the communication, public relations, marketing and employee wellbeing industries. As the leading voice in organizational communications – both internal and external – Ragan Communications recognizes the industry’s best communications teams. This prestigious award recognizes professional excellence while inspiring and engaging other current and future communicators regarding best practices. This year, Ragan Communications and PR Daily have selected the Marketing, Communications, Patient Experience and Community Outreach Team for Renown Health as “Communications Team of the Year.” In selecting Renown Health for this honor, Ragan judges noted that Renown Health earned its spot as a “Communications Team of the Year” for their communications response to the COVID-19 pandemic and for engaging the community to build a high-quality, trusted and desired health care experience, brand and reputation. Specifically the judged noted that Renown “implemented a Health Incident Command Structure to serve the community, organizing communications resources to mitigate, prepare, respond, communicate and recover from the COVID-19 outbreak and enhancing Renown ‘s capacity to provide access to care. The Renown team also implemented a plan to communicate safety, and prevention messaging, creating and distributing timely, accurate, and relevant communications customized to audience needs to reduce anxiety and maintain Renown’s leadership position for patient safety.” Judges also noted the success of the inspirational brand and messages of the “Fight the Good Fight” campaign, which helped to inspire and motivate a community through a difficult time. Through the pandemic, the Communications team also successfully implemented a new website, renown.org. Over 2.2 million people a year now visit the site to find a doctor by reading honest reviews from certified patients for Renown Medical Group providers, enroll for Hometown Health insurance benefits or seek health information or care. The Renown Health Marketing, Communications, Patient Experience and Community Outreach Team is led by Suzanne Hendery, Cristal Herrera, Emily MacMillan, Whitney Hansen and Annie Zucker and represent professionals with research, digital, web, communications, marketing, outreach, customer service and relationship-building expertise. The team was selected as one of three health care organizations and amid a flood of impressive entrants from all industries including Twitter and 3M. Commenting on the team, Thomas Graf, MD, FAAFP, CEO of Renown Health said, “We are very proud that Renown Health has been honored for excellence in communications. Improving the health and wellness of an entire population of people is a huge task- and it takes all of us, working together, to accomplish great things. We focus on preventing illnesses, and we benefit from a team of professional communicators who believe in- and demonstrate our mission- to keep people healthy, to make healthcare more accessible and affordable, and to achieve the vision of a healthy Nevada.” Renown Health is hiring key roles to support the health and well-being of our community, and encourages those with a passion for service to join the Renown family to Fight the Good Fight. Apply at careers.renown.org. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®.
Read More About Renown Home to "Communications Team of the Year"
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- Wednesday, May 04, 2022
56 Anesthesiologists Join Renown Health to Provide High Quality Services to Area Patients and Surgeons
Innovative anesthesiology practice improves diagnosis, medical management and quality of life for patient. If you are preparing for a surgical procedure, you have probably given a lot of thought to the education, training and experience of the surgeon performing the procedure. But you may not have thought much about the physician anesthesiologist or the importance of his or her medical expertise in your procedure — before, during and after — to keep you safe and comfortable. "Our leadership team has thought a lot about physician anesthesiologists over the past year,” says Sy Johnson, MBA, President and Chief of Staff for Renown Health. “As the region’s only not-for-profit integrated healthcare network and trauma center, we are trusted and chosen by patients as the top provider of inpatient care, including surgeries, for northern Nevada, Lake Tahoe and northeast California. To serve the needs of hundreds of surgeons and thousands of patients with safe, high quality and effective anesthesia coverage, we now employ fifty-six anesthesiologists through our Department of Surgery and have established Renown Medical Group Anesthesiology, a new local practice for northern Nevada.” “Renown Medical Group anesthesiologists provide 24 hour surgical and procedural coverage based on clinical skill sets, surgeon preference and patient preference. Patients who choose Renown for their care can feel certain that they are receiving anesthesia care from a physician anesthesiologist who has attained board certification. Renown Health hospitals are pleased to provide patient care exclusively by physician anesthesiologists,” says Thomas Graf, MD, FAAFP, CEO, Chief Clinical & Quality Officer of Renown Health and Senior Associate Dean for Clinical Affairs at the University of Nevada, Reno School of Medicine. “We are the doctors trained to administer and manage anesthesia given to a patient during a surgical procedure to ensure anesthesia care is as safe and effective as possible,” says Nariman Rahimzadeh, MD. Dr. Rahimzadeh serves as Medical Director and Chief of Staff for Renown South Meadows Medical Center, is a member of the new group and has practiced in Reno for fifteen years. “We also play a key role in taking care of patients who are having minor surgery or who may not require general anesthesia, such as women in labor who need to be awake and alert but require effective pain management.” “Our innovative anesthesiology practice is now staffed by fifty-six anesthesiologists. We are serving patients and surgeons at Renown Health hospitals with one fully integrated model of care to improve diagnosis, medical management and quality of life,” says Christos Galanopoulos, MD, MBA, MSc, FACS; Chair, Department of Surgery and Vice President at Renown Health. “We strive to advance anesthesia through clinical excellence, education, innovation and people. Our nationally recognized medical staff and dedicated support team perform the majority of anesthesia procedures in our market, and evaluate, monitor, and supervise patient care before, during, and after surgery to deliver effective anesthesia and ensure optimal patient safety.” “Physician anesthesiologists have 12 to 14 years of education, including medical school, and 12,000 to 16,000 hours of clinical training,” adds Scott Parkhill, MD, FASA, who serves as a Medical Director and Vice Chief of Staff at Renown Regional Medical Center and is a member of the new group. “Physician anesthesiologists in the United States complete a four-year undergraduate college degree that includes satisfying pre-med requirements. Like other medical doctors, they must follow undergraduate education with four years of medical school. After medical school, a physician specializing in anesthesiology completes a four-year anesthesiology residency program. Following completion of a residency program, residents are eligible to sit for the American Board of Anesthesiology (ABA) exam. We are pleased that all of our Renown Medical Group anesthesiologists are board certified.” Adds Kelsey Larsen, MBA, Chief Operating Officer for Renown Medical Group, “We are thrilled to welcome and employ forty-two physician anesthesiologists who started with us on April 1. An additional nine physicians joined last week and five other physicians have requested to start over the summer for a total of 56 anesthesiologists that have joined Renown Health to provide services to patients.” Patients served include those at Renown Regional Medical Center, the only Level II Trauma Center between Sacramento and Salt Lake City, and named #1 Hospital in the State of Nevada by U.S. News and World Report Best Hospital Rankings for 2021. Physician anesthesiologists will also provide services to patients at Renown South Meadows Medical Center, named #1 Best Hospital for 2020 by U.S. News & World Report; and to patients at Renown Rehabilitation Hospital, northern Nevada’s only Commission on Accreditation of Rehabilitation Facilities (CARF) accredited hospital, specializing in the treatment of patients with brain injury, spinal cord injury and stroke. Renown Health is integrated with the University of Nevada, Reno School of Medicine, Nevada’s first medical school, which serves to enhance the health of the community through increased access to care, innovative health care delivery, expansion of clinical research and training for the next generation of physicians and health care professionals. 51 ANESTHESIOLOGISTS WHO JOINED RENOWN IN APRIL 2022: Samuel Beck, MD Heber Becker, MD Peter Billharz, MD Kara Bjur, MD Brian Brewer, MD Brian Buehler, MD Carrie Buehler, MD Catherine Burton, MD Joshua Cartinella, MD Nicholas Cirac, MD Gordon Curry, MD Scott Dougan, MD JoAnn Ellero, MD Daryl Fenio, MD Dirk Fletcher, MD Tobey Gansert, MD Benjamin Garol, MD Jeffery Grudzinski, MD Keith Hanson, MD Min Hein, MD Mark Janes, MD Scott Jeannes, MD Kevin Lasko, MD Sarah Lim, MD Jay Markin, MD John Marshall, MD Eric Moody, MD John Mortensen, MD Jobin Nash, MD Mel Nutter, DO Scott Parkhill, MD Nariman Rahimzadeh, MD Suresh Raman, MD Shaina Richardson, MD Alan Sarabia, MD Heidi Sarabia, MD Mitch Seman, MD Daniel Sorensen, MD Ryan Stites, MD Aaron Wallace, MD Duncan Browne, MD Tyler Hartley, MD Jie Lan, MD Pamela Russell, MD Scott Reineck, MD Brian Landreth, DO Kara Sievert, MD Chiaki Nakanishi, MD Philip Phu, MD Matthew Sabatini, MD Robert Kyper, MD About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org
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- Tuesday, Mar 08, 2022
Renown Health Works With Amazon Web Services To Enhance Customer Experience
Renown Health & Hometown Health leverage cloud technology to improve access to care and coverage A person’s ability to access health services has a profound effect on every aspect of his or her health, yet almost 1 in 4 Americans do not have a primary care provider (PCP) or a health center where they can receive regular medical services. In addition, because of concerns about COVID-19, the CDC reports that an estimated 41% of U.S. adults have delayed or avoided medical care including urgent or emergency care (12%) and routine care (32%). Avoidance of urgent or emergency care was more prevalent among unpaid caregivers for adults, persons with underlying medical conditions, Black adults, Hispanic adults, young adults, and persons with disabilities. With the goal of improving health by helping people get the healthcare services they need, Renown Health, based in Reno, NV, is leveraging Amazon Web Services (AWS) to enhance access to care. As part of Renown’s continued journey to transform healthcare, the healthcare network is implementing Amazon Connect – AWS’s omnichannel cloud contact center service. The easy to use and quick to deploy solution allows patients to easily access customer service for Renown’s Hometown Health insurance plan, schedule imaging appointments, Epic MyChart patient electronic medical record support and general customer service. Customer service is now available in multiple languages over the phone, and via online live agent chat and email, making it easier and more convenient for people to make appointments for the care they need. Amazon Connect enables Renown Health to scale up to handle unexpected high call volumes and scale back rapidly. The solution also provides call center agents the flexibility they need to work remotely, without compromising the customer experience. “Renown is proud to be one of the first nonprofit healthcare organizations in the country to use Amazon Web Services as part of a comprehensive customer access and outreach program,” says Tony Slonim, MD, DrPH, President & CEO, Renown Health. “We are excited to deploy their innovative contact center technology to assist us in connecting people with Renown medical providers and health services. Our goal is to make connections quick, easy and convenient, so more people will be encouraged to receive the health care services they need.” “Today’s generation of healthcare consumers expect a friction-less experience—from finding a caregiver, to booking an appointment, to receiving treatment. With this new solution, Renown Health will be able to meet their customers’ expectations faster and more efficiently than ever before,” said Phoebe Yang, General Manager, Healthcare at AWS. “AWS looks forward to working with the innovative team at Renown Health as they leverage the power of the cloud to improve the health of communities they serve." “Especially with COVID, but even before, many people don’t get recommended healthcare services, like cancer screenings, because they lack a primary care provider, or access to health care professionals. At Renown Health, we have a commitment to caring for people, with Reliable and Exact Care and the ability to connect — in person and virtually — to help ensure people get the care they need, when and where they need it,” says Thomas Graf, MD, Chief Clinical & Quality Officer at Renown. “Our goal is to reduce barriers and enhance access, so all who need care can receive care,” says Candace Dietrich, director of the Engagement Center at Renown. “AWS technology is helping to improve the customer experience and drive efficiencies. Our collaboration with AWS makes health care more accessible for all, which ultimately is better for the entire community.” “Amazon Connect is a key component of our digital front door virtual care strategy and supports our customer service goals and Reliable & Exact Care at Renown,” said Chuck Podesta, Chief Information Technology Officer at Renown. “Hometown Health is a community-focused organization and with support from AWS, we continue to improve the health and well-being of the communities we serve,” says David Hansen, Chief Executive Officer of Nevada’s largest not-for- profit health insurance provider. “We are proud to have a care and coverage network serving half a billion people across 100,000 square miles across Nevada, Lake Tahoe and northeast California, and committed to creating healthier communities.” About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.
Read More About Renown Health Works With Amazon Web Services To Enhance Customer Experience
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- Monday, Mar 07, 2022
Joining The Good Fight: Local Philanthropist Donates Significant Gift To Enhance Heart Health For Women
Donor establishes the Helaine Greenberg Women’s Heart Center at Renown Health Renown Health Foundation is delighted to announce a generous gift from Helaine Greenberg, a local philanthropist with a passion for helping to improve and strengthen women’s healthcare in northern Nevada. This gift will help establish the Helaine Greenberg Women’s Heart Center at Renown Health, located within the Heart & Vascular Institute. A first of its kind, the Center will offer specialized heart treatment for women in northern Nevada. Heart disease is the number one killer of women – claiming one life every minute – yet many women are unaware that the signs of a heart attack are different for women than they are for men. According to the American Heart Association journal, nearly 71% of women who have had heart attacks experienced unusual exhaustion in the weeks before, 50% had trouble sleeping and 42% suffered shortness of breath. Most importantly, about 43% had no chest pain. Thanks to this generous donation, women will now have the opportunity to receive exemplary care and education, from trusted providers at a convenient location. Helaine’s generosity comes from her heart, and with a passion for improving the lives – and health of women. We are deeply grateful for this transformative gift. The opening of this Center will continue our mission of making a genuine difference in the health and well-being of women- and all those who love them- and the communities we serve. “This generous gift allows us to provide specialized heart and vascular care to women who are pregnant, battling breast cancer, or having chest discomfort,” said Jayson Morgan, MD, Director of Cardiovascular Services. “There are millions of women living with or at risk of heart disease. It is crucial that we empower women to take charge of their heart health and teach everyone about the signs and symptoms of heart disease in women.” Led by Dr. Danish Atwal, the Helaine Greenberg Women’s Heart Center at Renown Health provides specific treatments, therapies, and education for women. Ms. Greenberg has been a consistent supporter of women’s healthcare. Just three years ago, she donated a large sum to support women and prevent breast cancer by establishing the Helaine Greenberg Breast Health Centers at Renown-2nd Street and Vista locations, named in her honor and providing screening services such as 3-D mammography, automated whole breast ultrasound and DEXA bone density scanning for osteoporosis. “Women’s health is so important to Helaine. Renown Health Foundation and our Renown Medical Group physicians and providers are grateful to fulfill her wish to help women who battle heart issues,” said Greg Walaitis, chief development officer. “Preventing and reducing chronic health conditions, and promoting health and wellness significantly improves the lives of women of all ages. We thank Helaine for her contributions as we continue to fight the good fight.” To learn more about Renown Health Foundation or to make a donation, please call 775-982-5545 or visit renown.org/give. About Renown Health Renown Health is the region’s largest local, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®.
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- Saturday, Jan 01, 2022
Renown Welcomes New Year's Baby
Reno's first baby of 2022 was born in the Labor and Delivery Childbirth Center at Renown Regional Medical Center. Jacqueline Guzman Sanchez gave birth to Alejandro De La Rosa Jr. at 12:07 a.m. on Saturday, Jan. 1, 2022. Baby Alejandro weighed 7 pounds, 6.2 ounces and was the first 2022 birth at any of the region's hospitals. Baby Alejandro is welcomed to the world by his father, Alejandro De La Rosa and grandparents Juan De La Rosa, Gerarda Lopez and Alicia Gamiros. More than 4,260 babies were delivered at Renown Health in 2021. Renown Health offers exceptional family-centered care with complete prenatal services designed for the health and well-being of every patient and their new baby. About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. In U.S. News and World Report Best Hospital rankings, Renown Regional Medical Center was listed #1 in the State of Nevada. Renown has a long tradition and commitment to improve the care and the health of our community. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.
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- Wednesday, Nov 17, 2021
Improving Online Access and Information About Physicians and Hospital Services for Nevadans
Renown recognized nationally for having "Best Website" and COVID-19 microsite for health care information. The internet is now the No. 1 source consumers turn to for information about physicians and hospitals, according to a Professional Research Consultants report. Of the 1,000 consumers interviewed, 72% of consumers use the internet to find healthcare information, up from 60 percent in 2015. The top five reasons people use the internet for healthcare information are to: Research a diagnosis or condition: 87 percent; Research prescribed medications: 82 percent; Check for symptoms: 74 percent; Research quality service of physician: 50 percent; Search for a new physician: 50 percent. In addition, fifty-three percent of consumers spoke to a physician about information or treatments they found on the internet. "With the web becoming an increasingly popular source of medical information for today's patients, we are working with partners to build a better website that is easier to use and providers a better experience," said Tony Slonim, MD, DrPH, President & CEO of Renown Health. "Sometimes, people need help or answers in the middle of the night. It is important to have information that is available 24 hours a day and in one convenient location." The new renown.org website created by Renown Health's Marketing and Communications Team in partnership with americaneagle.com web design won the highest level national award, Platinum for "Best Overall Internet Site," at the eHealthcare Leadership Awards ceremony on Nov. 4 at the 25th annual Digital Healthcare Internet Conference (HCIC) in Las Vegas. The awards program honors the very best websites and digital communications of healthcare, pharmaceutical/medical equipment firms across the U.S. In addition, Renown Health won a Platinum award and "Best Landing Page/Microsite" for their COVID-19 microsite. "During this unprecedented time of the COVID-19 pandemic, expert digital communications skills and efforts have been critical to helping healthcare organizations save lives and protect communities all around the country," said Jane Weber Brubaker, Chair, eHealthcare Leadership Awards and Executive Editor, Plain-English Health Care. "The internet holds the potential promise of improved patient outcomes, especially when one is faced with a critical or life-threatening disease or condition. Appropriate and timely access to health information helps support optimal treatments, optimal care, and improved outcomes for a patient." The eHealthcare Leadership Awards is a leading awards program that recognizes the very best websites, digital communications, and business improvement initiatives of a wide range of healthcare organizations. This year's judging focused on factors that included delivery of strong healthcare content, interactivity, medical care support, and integration with the organization's operations, as well as strength of website design, ease of navigation, and digital accessibility. The Best Overall Internet Site category had to address more than 40 factors from the judges. Furthermore, Siteimprove, a multi-national software-as-a-service company, provided an accessibility score for entries in the Best Mobile Website and Best Overall Internet categories. Renown Health's accessibility was first weighted and then combined with the judge's scores against the specific criteria for each category to calculate the final score. Winning this award is a true testament to Renown's focus on designing ADA (Americans with Disabilities Act) compliant websites. Tony Svanascini, Americaneagle.com's CEO, said, "We are elated to have our partners at Renown Health win a 2021 eHealthcare Leadership Award. Renown's website redesign was truly a team effort and exemplifies the hard work and determination of everyone involved." "Through our website or our "digital front door," we welcomed over 2.2 million visitors over the past year to renown.org. Our greatest joy is to know we are helping others get the help they need," says Suzanne Bharati Hendery, MA, APR, Chief Communications & Customer Officer, Renown Health. "We are always looking for ways to make health care more convenient and delightful. Being able to quickly provide answers to questions, being able to quickly connect people to a medical provider or service, and allowing people to get care from their couch, in a way that is easy and delightful, is our goal." Renown Health was the only health care system in Nevada to be honored, ranking alongside other national health leaders including UCLA Health, Stanford, Geisinger, Oschner, Providence and Mount Sinai. "Our employees are very proud of the work they do for our community. Our team is proud to help tell this story through our website. To be recognized at a national scale is always gratifying and motivates us to continue to create reliable online portals to serve our customers," says Cristal Herrera Woodley, MBA, Director of Marketing and Communications. The 2021 eHealthcare Leadership Awards recognized winners in 22 different categories with more than 250 organizations receiving recognition for their outstanding work. Winners of Platinum, Gold, Silver and Distinction awards represent 18 industry classifications, from hospitals and health systems to pharmaceutical firms and medical device companies. About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving norhtern Nevada, Lake Tahoe and northeast California. In U.S. News and World Report Best Hospital rankings, Renown Regional Medical Center was listed #1 in the State of Nevada. Renown has a long tradition and commitment to improve the care and the health of our community. Renown is currently enrolling participants in the world's largest community-based genetic population health study, the Health Nevada Project®. For more information, visit renown.org. About AmericanEagle.com Americaneagle.com is a full-service, global digital agency based in Des Plaines, Illinois that provides best-in-class web design, development, hosting, post-launch support, and digital marketing services. Currently, Americaneagle.com employs 600+ professionals in offices around the world including Chicago, Cleveland, Dubai, Dallas, London, Los Angeles, New York, Nashville, Washington DC, Switzerland, and Bulgaria. Some of their 2,000+ clients include Dairy Queen, FASTSIGNS, Soletrader, WeatherTech and the American Management Association. For additional information, visit www.americaneagle.com.
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- Friday, Nov 12, 2021
New Renown Health Scholarship Supports UNR Med Students - The Next Generation of Physicians and Health Care Professionals
Clinical affiliation to create more access to care for Nevadans. View the original press release by the University of Nevada, Reno School of Medicine. Nevada continues to face a physician shortage ranking No. 45 in the United States for active physicians per 100,000 population and No. 48 for primary care physicians per 100,000 population according to the Association of American Medical Colleges (AAMC) 2019 Nevada Physician Workforce Profile. A new clinical affiliation between the University of Nevada, Reno School of Medicine (UNR Med) and Renown Health addresses the provider gap and increases access to care by developing new and innovative ways to train and retain the next generation of Nevada's health care professionals. A cornerstone of the affiliation is the Renown Health Scholarship, which was established by Renown to support UNR Med medical students and physician assistant students in their pursuit of a career in health care. The goal of the scholarship is to award $350,000 annually based on need and merit. In 2021-2022, the scholarship will be awarded to 20 first-year and third-year medical students, each receiving $15,000 for a total of $300,000; and five second-year physician assistant studies program students, each receiving $10,000 for a total of $50,000. "Students are at the core of what we do as a School of Medicine, and this incredibly generous scholarship is the best way possible for Renown Health to celebrate our partnership and support our students," says Melissa Piasecki, acting dean of UNR Med, a role that includes Chief Academic Officer at Renown Health. "We thank Renown Health for this gift that will benefit so many of UNR Med students on their journeys to becoming great doctors and physician assistants. "We are extremely proud to establish the Renown Health Scholarship with UNR Med providing annual support to students pursuing careers in health care," says Anthony D. Slonim, MD, DrPH, President & CEO, Renown Health." As Nevada's first integrated health care system, UNR Med and Renown are advancing health and health care through world-class medical education, clinical research and patient care for our community, our state and our nation, and supporting this first class of scholarship recipients is an important step in ensuring quality access to care for northern Nevada and the state in the future." The inaugural group of scholarship recipients epitomize Renown Health's and UNR Med's combined vision of A Healthy Nevada and mission of improving the health and well-being of the communities they serve. The students chosen for this scholarship further represent UNR Med's commitments to excellence and to a culture of diversity and inclusion in support of their goals of becoming physicians and physician assistants. "This scholarship will contribute greatly to my becoming a physician that can later serve those from lower socioeconomic statuses. I am humbled and honored by the fact that Renown believes that my hard work and determination are worth rewarding, I know it will alleviate some of the mental stress that finances play in my life, and I hope to make these funds count through hard work and dedication to my studies," says Eunice Aiyuk, first-year medical student at UNR Med, who was born in Yaounde, Cameroon, in West Africa, and has lived in Reno since she was three years old. Aiyuk graduated from McQueen High School and from the University of Nevada, Reno with a bachelor of science degree in neuroscience in 2018. Sergio Trejo, Jr., MPH, is a third-year medical student who grew up in Las Vegas and served as a Spanish interpreter at a community health center prior to earning his Master of Public Health degree from the University of Nevada, Reno in 2019, which instilled in him his desire to pursue a career as a primary care physician in pediatrics. "I'm interested in a career in pediatrics since I can combine my knowledge of medicine and public health to not only influence the health of children, but also the entire family, as they are ones that ultimately dictate their child's health outcomes," Trejo says. "This scholarship means the ability to fund my dream of helping alleviate health disparities in underserved communities, especially those who endure language barriers. It will help reduce the stress of funding resources that will help me be successful in my clerkships and beyond." As a second-year Physician Assistant Studies Program student at UNR Med, Benjamin "Benjie" Portillo-Dominguez's path to becoming a physician assistant started at a young age when he attended his parents' doctors' appointments so that he could interpret. He recalls his family's excitement when a health care provider could speak Spanish. "It made a world of difference because it maximized communication and helped them receive the care they needed. This helped develop in me a strong desire to pursue a career in health care, says Portillo-Dominguez, who graduated from the University with a bachelor of science degree in community health sciences in 2018. "In less than a year I will become a Physician Assistant. This has been a long-time goal of mine, but as a first-generation college graduate, this has been the dream of my parents since I was born." "Receiving this scholarship benefits me in my training because it allows me more time to focus on my studies and opens up opportunities to learn from experienced providers. Becoming the best provider I can be, allows me to strengthen this community that I was born and raised in. Having this unique perspective and being in this program allows me to be a solution to the lack of primary care providers in this area, especially with those who speak Spanish." The UNR Med student recipients of the 2021 Renown Health Scholarship were based on merit and need. They include: first-year medical students Eunice Aiyuk, Dakota Johnson, Aisha Masud, Isabella Rodriguez and Raquel Wescott; third-year medical students Davison Beenfeldt, Sara Bertram, Kaileigh Bingham, Curtis Duncan, Brooke Gantman, Alex Harper, Erin Kelley, Regina Kurapova, Ngantu Le, Otto Maurer, Keanu McMurray, Eric Nguyen, Hao To, Sean Torres and Sergio Trejo; and second-year physician assistant studies program students Ali-Marie Lostra, Margaret (Meg) Patterson, Benjamin (Benjie) Portillo-Dominguez, Preston Reugebrink and Ryan Swanson. The UNR Med/Renown Health affiliation is between a 159-year old health care provider, the state's original land grant university and the state's oldest medical school. Over the last five decades, UNR Med has educated more than 4,000 physicians with over 30% percent practicing in Nevada, increasing access to care for Nevadans across the state. Equally rooted in the community, Renown's long legacy of service started in 1862 as a county hospital, Washoe Medical Center. Now, Renown Health, a charitable, not-for-profit organization, serves the community by providing care through hospitals, outpatient medical offices, institutes and a health insurance plan, Hometown Health. Media Contact: Julie Ardito, APR Senior Director, Advancement and Engagement Email: news@med.unr.edu Office: 775-784-6006 About The University of Nevada, Reno School of Medicine The University of Nevada, Reno School of Medicine, Nevada's first public medical school, is a community-based, research-intensive medical school with a statewide vision for a healthy Nevada. Established in 1969, UNR Med is improving the health and well-being of all Nevadans and their communities through excellence in student education, postgraduate training and clinical care, research with local, national and global impact and a culture of diversity and inclusion.
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- Tuesday, Nov 09, 2021
Renown Health Expands Covid-19 Vaccination Requirement
Protecting employees and their families; providing the safest, highest-level of care to patients and supporting public health Renown Health, one of the region’s largest private employers with a work force of almost 7,000, and a not-for-profit integrated healthcare network serving over 1 million people across Nevada, today notified its employees that it will support the national Emergency Regulation and will require COVID-19 vaccination for all Renown Health employees. Communicating to employees today, Tony Slonim, MD, DrPH, President & CEO, wrote, “For the last nineteen months, we have done everything humanly possible to care for patients, our community and each other- and to keep people safe from COVID-19. Despite these efforts, too many people have fallen ill, suffered long-term effects or lost those they loved to this deadly disease.” He added, “I believe that as the leading anchor institution for our community, we are obligated to set a clear example of our trust in data and science, and to hold ourselves to the highest ethical and professional standards to keep our community safe. It is clear that the vaccine is safe and effective in reducing illness and saving lives and we encourage everyone who is medically able to do so, and within their religious guidelines, to get vaccinated.” Dr. Slonim thanked his staff for “heeding the call for vaccination and protecting those in our care who are ill and physically vulnerable, and ensuring a safe, COVID-19-free environment for them and for each other.” As of today, 80% percent of all 6,750 Renown Health employees have already been vaccinated or granted an approved exemption or deferral. On November 4th, The Biden-Harris Administration announced required COVID-19 vaccination of eligible staff at health care facilities that participate in the Medicare and Medicaid programs.The American Hospital Association, American Medical Association and multiple national societies representing medical professionals and at least 174 health care organizations nationally have recommended that vaccination be required for all healthcare personnel as a condition of employment. COVID-19 vaccination prevents serious illness, hospitalization and death. Documented declines in cases since mass vaccination began prove the COVID-19 vaccines are both safe and effective, and are crucial to decreasing the spread of the virus. Renown’s requirement applies to all employees, new hires and students. Chief Medical Officers strongly endorse the mandate. “Our role is to provide the safest, highest-level of care to people who come to us for care, and we must do our part to support public health, which has been greatly enhanced in this state because of the utilization and uptake of the vaccine,” said Rahul Mediwala, MD, CPE, Chief Medical Officer, Health Services. Dr. Mediwala was instrumental in Renown’s volunteer effort to administer 80,000 vaccinations to employees and community members, and now to children ages 5-11 at its Hometown Health location earlier this year. We know that there’s some hesitancy that exists, but the data are clear that these vaccinations have been very effective in preventing hospitalizations, severe complications and deaths from COVID-19,” says Susan Lee, DO, MBA, Chief Medical Officer, Acute Services. “We encourage all colleagues, patients, and community members to receive the COVID-19 vaccine as soon as possible.” The Biden-Harris Administration requirements will apply to approximately 76,000 providers and cover over 17 million health care workers across the country. The regulation will create a consistent standard within Medicare and Medicaid while giving patients assurance of the vaccination status of those delivering care. Facilities covered by this regulation must establish a policy ensuring all eligible staff have received the first dose of a two-dose COVID-19 vaccine or a one-dose COVID-19 vaccine prior to providing any care, treatment, or other services by December 6, 2021. All eligible staff must have received the necessary shots to be fully vaccinated – either two doses of Pfizer or Moderna or one dose of Johnson & Johnson – by January 4, 2022. The regulation also provides for exemptions based on recognized medical conditions or religious beliefs, observances, or practices. Facilities must develop a similar process or plan for permitting exemptions in alignment with federal law. Renown will do direct outreach to those employees who have not yet been vaccinated, to be sure they understand the regulations, implications, and options available to them. Dr. Slonim closed his announcement to employees today by saying, “While we understand this is a heavy issue for many, the mandate is clear and is one we will abide by. It is the right thing to do for our patients and each other.” About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of almost 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to improve the care and the health of our community. For more information, visit renown.org.
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