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Crisis Care Center Reopens with Hope and Support

Mom comforting daughter during crisis

When someone is facing a mental health emergency, they need a safe, calm place to go. The Renown Crisis Care Center is now open again—offering 24/7 support for adults in crisis who need help right away.

What the Crisis Care Center Offers

This center provides short-term care for adults (18 and older) who are struggling with a behavioral health issue like anxiety, depression, or substance use. It’s a peaceful place for people who don’t need emergency medical care but still need help fast.

Here, a team of doctors, nurses, therapists, and peer support specialists work together to:

  • Help people feel safe and stable
  • Provide mental health assessments
  • Connect people to long-term care, therapy, or recovery services
  • Offer support from people who’ve been through similar challenges

No insurance? No problem. Care is available for everyone, and financial help is offered to those who qualify.

Who Can Come?

Anyone 18 or older can come to the Crisis Care Center. Referrals are accepted from:

  • The person needing help
  • A family member or friend
  • A healthcare provider
  • First responders (like police or EMTs)

If someone does need emergency medical care, they will be safely taken to a hospital.

“Behavioral health and substance use challenges affect nearly every family in our state,” said Takesha Cooper, MD, Chair of Psychiatry and Behavioral Sciences at Renown Health and the University of Nevada, Reno School of Medicine. “The reopening of the Crisis Care Center represents a powerful public-private partnership... to reduce strain on emergency departments, support first responders, and provide a therapeutic space for people in crisis.”

A New Way to Fund Mental Health Care

This center is funded through Nevada’s 988 Crisis Response Fee—a small phone line fee that supports mental health services in our state. Nevada is one of the first states to use this model to make sure help is always available when people need it most.

How to Find Us

The Crisis Care Center is located at 480 Galletti Way in Sparks, on the Northern Nevada Adult Mental Health Services campus.

Watch this quick wayfinding video to easily find us.

If you or someone you know is in a mental health crisis, call 988—the free, 24/7 crisis line. If in-person care is needed, the Crisis Care Center is ready to help, day or night.

No one should have to face a mental health crisis alone.

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