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    • Monday, Jul 22, 2024

    Renown Health Awarded Prestigious ‘Gold Stars Level 10’ Designation for Implementing Most Advanced Patient Electronic Medical Record

    Level 10 is the highest level of recognition that can be reached, placing the health system in the top 3% percent of all Epic users internationally. For the first time, Renown Health has been awarded the designation of Epic Gold Stars Level 10 for exceptional utilization of the most advanced electronic medical records (EMR) technology available today.  The "Perfect 10" Gold Stars Level 10 designation is the highest level of recognition that can be reached, placing the health system in the top 3% percent of all Epic users internationally. “To have instant access to a patient’s comprehensive medical history and electronic medical record, allows for more informed decision-making and better care for patients,” says Brian Erling, MD, MBA, President & CEO of Renown Health. “This award for the highest level of adoption of the Epic/MyChart electronic medical record is a result of years of hard work, a substantial investment in technology and training, and a culture of collaboration among clinical, operations and technology team members to provide the highest level of care to our patients. We are very proud.” Renown’s Commitment to Patient Care and Safety Electronic Medical Records (EMRs) have revolutionized the way physicians and healthcare providers manage patient information, enhance the quality of care, and improve patient care and safety. Epic Systems Corporation (Epic) is a leading provider of EMR systems that are used by health care organizations across the globe. The Epic Gold Star Level 10 award represents the highest achievement for users of the software. The system stores patients’ personal health information including treatments, procedures, test results, allergies, medications and more. Patients and providers can access charts, view test results, and read after-visit summaries conveniently and securely. In addition to comprehensive medical records operability, the system makes it convenient for patients to schedule appointments, refill prescriptions and quickly contact their physicians and medical providers. Renown’s Commitment to Innovation “Achieving a Gold Stars Level 10 designation demonstrates Renown Health’s dedication to staying at the forefront of patient care technology,” says Chuck Podesta, Chief Information Officer for Renown Health. “I am so proud of our team’s commitment to collaboration and innovation. This award is a testament to the dedication of our physicians and clinicians who strive daily to deliver the highest standards of care for our patients.” The Epic’s Gold Stars Program provides a scorecard of how effectively an organization is using the system and provides a roadmap for improving clinical and financial outcomes. Gold Stars Level 10 reflects that Renown Health has adopted at least 95% of the Epic Gold Star features and is categorized as being a leading-edge practice in technology use. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

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    • Wednesday, Sep 04, 2024

    Renown and Great Basin College Launch 18-month Respiratory Therapist Training Program

    Training respiratory therapists as part of a healthcare team to help diagnose, treat and manage conditions to help restore or maintain lung and breathing function. Applications due Oct. 31, 2024 Great Basin College and Renown Health are partnering to bring the first Respiratory Therapy training program to educate new healthcare professionals to meet the growing needs of the community.   With the generosity of grant funders, the Leona M. and Harry B. Helmsley Charitable Trust and the Health Resources and Services Administration, Great Basin College will launch the first and only available program of its kind in support of several rural northern Nevada communities. According to project leads, the program and the trained respiratory therapists will bring great value to the community and healthcare system.  “Great Basin College is thrilled to join forces with Renown Health to launch this new program and be a critical contributor to advancing the respiratory care profession for our community,” says Interim GBC President Dr. Amber Donnelli.  The program is an accelerated 18-month program resulting in an Associate of Applied Science in Cardio-Respiratory Care Science degree. It's incredibly high-tech, uses leading-edge training equipment, and provides real-world experience to students.  In-person classes will be offered at GBC campuses in Elko and Winnemucca and at Renown Health in Reno. Applications will open this June and are due October 31, 2024. The first program courses will begin in the Spring of 2025. There are very specific prerequisites for the program and students can visit the program page for more information.“Investing in the training of new respiratory therapists is crucial to meeting Renown’s mission of providing essential services for our community,” says Brian Erling, MD, MBA, CEO & President, Renown Health. “These professionals help patients manage respiratory conditions and their expertise makes a difference in the lives of others. By equipping them with the latest knowledge and hands-on experience, we ensure that our patients receive the best possible care during their most crucial moments. Respiratory therapists are important members of the critical care team, which is why we are proud to partner with Great Basin College to establish the first training program for our region."According to the U.S. Bureau of Labor Statistics, the “employment of respiratory therapists is projected to grow 13 percent from 2022 to 2032.” GBC sees the incredible potential for growth and has worked hard to bring this opportunity to Nevada’s health care workforce.  “This vital program will support our health care systems through innovative teaching strategies geared towards developing the highest caliber respiratory therapist,” says Jason Farnsworth, GBC Respiratory Therapy Program Director and Director of Respiratory Care Services at Renown Health. The Associate of Applied Science Cardio-Respiratory Care Science program will be offered at Great Basin College at the Elko, Winnemucca, and Reno locations and is currently in the process of seeking CoARC accreditation for a respiratory care program. However Great Basin College can provide no assurance that accreditation will be granted by the Commission on Accreditation for Respiratory Care (CoARC) 264 Precision Blvd, Telford, TN 37690 (817) 283-2835. Accreditation is presumed to be finalized around November 2024.      About Great Basin College Great Basin College, "The Gold Standard in the Silver State,” offers associate and baccalaureate level education in academic, career and technical fields. Welcoming over 4,000 students annually from all corners of the country, both online and at our various campuses and centers, GBC's presence extends across two time zones and spans more than 86,000 square miles throughout Nevada. A leader in rural higher education, GBC takes pride in developing students who are well-prepared to meet the demands of industry and who contribute to the success and prosperity of the local economy.     About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

    Read More About Renown and Great Basin College Launch 18-month Respiratory Therapist Training Program

    • Monday, Jun 17, 2024

    Renown Health Earns "Best Place for Working Parents" Designation

    Renown Health has earned the “Best Place for Working Parents” designation for 2024 as a family-friendly workplace in Nevada.   “We are honored to be recognized as a Best Place for Working Parents, said Brian Erling, MD, MBA, President & CEO of Renown Health. This designation reflects Renown’s commitment to creating a supportive and inclusive workplace where our physicians, clinicians and employees can thrive professionally and personally. We understand the challenges that working parents face, and we are working to foster a more family-friendly environment. Together, we are building a People-First culture that values caring, integrity, collaboration, and excellence.” “This designation recognizes Renown Health’s commitment to supporting working parents with family-friendly policies and practices,” said Sandeep Randhawa, MS, Chief People Officer. “Our People First culture and mindset supports the well-being of Renown’s more than 7,500 exceptional physicians and employees. Our best-in-class talent management programs focus on attracting and retaining healthcare professionals; ensuring that Renown’s values are reinforced with strategic decisions aimed at empowering our employees to perform at their best. We are incredibly proud of our team and the total rewards package we offer. We continue to look at meaningful ways to recognize and reward our extraordinary team for their contributions and achievements.” “This designation recognizes Renown Health’s commitment to supporting working parents with family-friendly policies and practices,” said Sandeep Randhawa, MS, Chief People Officer. “Our People-First culture supports the personal needs and well-being of Renown’s more than 7,500 exceptional physicians and associates. Our best-in-class talent management programs focus on hiring, training, and growing our professionals; ensuring that Renown’s values are reinforced with every strategic decision. We are incredibly proud of our team and the benefits we offer. We will continue to look for new benefits and conveniences to bring to our extraordinary team.”  “The Best Place for Working Parents” is made up of community businesses that work to educate organizations on the importance of promoting family in the workplace. Renown was recognized for offering the following family-friendly benefits.  Expanded physical health, medical, prescription and dental benefits for full-time and part-time employees Flexible Spending Accounts Enhanced wellness and mental health support Appreciating and engaging employees Paid volunteer opportunities Everyday Amazing and Celebrate Amazing service milestone events Community and family event discounts Debt-free Financial Wellness program Emergency Financial Fund through Renown Health Foundation Educational assistance reimbursement, student loan repayment, continuing education Onsite Childcare Center Flexible schedules and locations Retirement Savings Plans and matches For more information or to join the Renown family, apply online at renown.org/careers. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,500 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

    Read More About Renown Health Earns "Best Place for Working Parents" Designation

    • Monday, May 06, 2024

    Renown South Meadows Medical Center Earns Highest "A" Hospital Safety Grade from The Leapfrog Group

    Only hospital in northern Nevada to receive national recognition for patient safety and quality Renown South Meadows Medical Center in south Reno has earned an “A” Hospital Safety Grade from The Leapfrog Group, a nonprofit watchdog organization that serves as a voice for health care consumers and purchasers, using their collective influence to foster positive change in U.S. health care. Leapfrog is the nation’s premier advocate of transparency in health care—collecting, analyzing, and disseminating data to inform value-based purchasing and improved decision-making. This national distinction recognizes Renown Health’s national accomplishments in ensuring safe, high-quality hospital care for patients. The Leapfrog Group is an independent, nonprofit organization that upholds the standard of patient safety in hospitals and ambulatory surgery centers. Developed under the guidance of a national expert panel, the Leapfrog Hospital Safety Grade uses publicly available hospital safety data to assign grades to more than 2,700 U.S. acute-care hospitals twice per year. Leapfrog assigns an “A,” “B,” “C,” “D” or “F” grade to general hospitals across the country based on over 30 measures of errors, accidents, injuries, and infections as well as the systems hospitals have in place to prevent them.  Leapfrog sets their standards using peer reviewed literature and expert opinion, peer comparisons, and alignment with existing national standards or performance targets. “We are very proud to recognize physicians, nurses, clinicians and the entire team at Renown South Meadows Medical Center for achieving exceptional Leapfrog performance in Patient-Centered Care, Critical Care, Nursing and Bedside Care for Patients, Patient Safety, Medication Safety, and Care for Total Joint Replacement and Elective Outpatient Surgery Patients,” said Brian Erling, MD, MBA, President and CEO, Renown Health. “As the only locally governed not-for-profit academic healthcare network in the region, Renown’s success is shared with our patients and community. We celebrate and thank our physicians, nurses, and caregivers for their continued dedication to making a genuine difference in the health and well-being of the people and communities we serve.” “Everyone who works at Renown South Meadows Medical Center should be proud of this ‘A’ Hospital Safety Grade,” said Leah Binder, president, and CEO of The Leapfrog Group. “It takes complete dedication at every level, and an ironclad commitment to putting patients first. I thank Renown South Meadows Medical Center’s leadership, clinicians, staff, and volunteers for caring so deeply for patients and their safety.” “We are proud of our affiliated physicians and teams who give their best every day, to ensure that every patient’s care and safety is their top priority,” said Sam Weller, MHPA, CEO, Renown South Meadows Medical Center. “We recognize that when you choose a hospital, you could be making a life-or-death decision. Not every hospital is the same. Performance on things like infection rates, surgical errors, or patient injuries varies considerably—and matters greatly. It’s important for consumers to know and consider these things when choosing what physicians, hospital, or Emergency Room to select for their care. We are very excited to be recognized as the only hospital to achieve this designation in northern Nevada, and only one of two in the state (the other being in Las Vegas).”   To see Renown South Meadows Medical Center’s full grade details and to access patient tips for staying safe in the hospital, visit HospitalSafetyGrade.org and follow The Leapfrog Group on Facebook, LinkedIn, Instagram and X (formerly Twitter) and via The Leapfrog Group newsletter.   The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public. Renown Regional Medical Center received a B score for Fall & Spring 2023. For more information on the Leapfrog Group and the Spring 2023 scores, please visit: hospitalsafetyscore.org. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated health care network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,400 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.  About The Leapfrog Group Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps for patient safety. The flagship Leapfrog Hospital Survey and Leapfrog Ambulatory Surgery Center (ASC) Survey collect and transparently report hospital and ASC performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog's other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections. For more, follow us on Twitter, Facebook, LinkedIn and Instagram and sign up for our newsletter.

    Read More About Renown South Meadows Medical Center Earns Highest "A" Hospital Safety Grade from The Leapfrog Group

    • Tuesday, Jun 15, 2021

    Renown Health Welcomes New Chief Information Technology Officer

    Chuck Podesta, national IT leader to use technology to improve the health and well-being of Nevadans. Renown Health is pleased to announce Charles (Chuck) Podesta has been named Chief Information Officer. Podesta is a seasoned executive with over 30 years of experience leading some of the nation’s top healthcare IT teams. He has literally worked from coast to coast and is excited to bring his talents to Nevada. “We are pleased to bring an experienced and talented leader like Chuck Podesta to lead our information and technology areas at Renown,” said Tony Slonim, MD, DrPH, President & CEO of Renown. “As Chief Information Officer, he will have the opportunity to foster a culture of innovation and excellence in information technology which serves hundreds of thousands of people across the state and the nation. Chuck will use the power of technology to bring a new level of convenience to patients and providers and will use his talents and team to improve the health and well-being of Nevadans.” Chuck most recently served as Interim Chief Information Officer for UCONN Health’s John Dempsey Medical Center, School of Medicine and Clinical Research IT. Prior to that, Chuck served as CIO for UCI Health/UC Irvine School of Medicine and the University of California Health System. He also served as CIO for University of Vermont Health Network/Fletcher Allen Health; Steward Health/Caritas Christi Healthcare; Berkshire Health; Baystate Health and UMASS Medical Center, all in the New England area. Podesta specializes in creating, resourcing and implementing strategic technology plans; maximizing the power of the Epic electronic medical record; streamlining governance and priorities; aligning IT and medical informatics needs across affiliated entities including a medical school environment, Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs) and medical practices; partners to implement best of breed customer-driven digital tools; leads participation in state-wide health exchanges (HIE) and coaches and mentors IT teams.   “Chuck’s experience and strengths in a variety of diverse and complex environments make him the perfect leader for us at this important time in our history,” explains Josiah (Sy) Johnson, Chief of Staff for Renown. Chuck will assure we are leading with innovative and contemporary approaches and integrating technology and expertise in our ongoing pursuit of excellence in improving health and healthcare in Nevada. “I am honored and excited to join the Renown Health family and the northern Nevada community,” says Chuck Podesta, Chief Information Officer. “I am impressed with the innovation and transformation at Renown; which has earned it a reputation as one of the nation’s leading health systems. I look forward to joining Renown Health at this exciting time in its history. I am excited to bring my skills and experience to create a positive experience when people use our technology. I am looking forward to leading the organization on this important journey.” Podesta is a graduate of the Massachusetts College of Liberal Arts and an active member of CHIME, HIMSS and the Society for Information Management (SIM). Podesta will begin at Renown on July 12.   About Renown Health Renown Health is the region’s largest, local not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,200 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Clinical institutes include: Cancer, Heart and Vascular Heath and Neurosciences. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

    Read More About Renown Health Welcomes New Chief Information Technology Officer

    • Tuesday, May 18, 2021

    Renown Health Further Expands Visitor Policy to Two Loved Ones

    Always listening to the voice of the patient, Renown Health is pleased to welcome any two patient supporters to visit their loved ones during their Renown medical visit, surgery, birthing or hospital stay. Renown continues to have extra safety measures in place to protect the health of patients, visitors and healthcare employees, and as the situation changes with COVID-19, these guidelines are subject to change. Under this updated visitor policy, patients no longer need to identify their supporters ahead of their arrival. Patients may receive more than two visitors per day; however, to help ensure adequate physical distancing, only two guests are asked to visit at a time. All people entering Renown sites must continue bringing and wearing a face mask for their entire visit, including inside patient rooms. Renown’s visitor policy updates were inspired by family members, who requested that the policy be expanded to encourage two family members per day to be able to visit a loved one who was hospitalized at Renown. The request was approved by Dr. Debra Adornetto-Garcia, Chief Nursing Officer and Dr. Paul Sierzenski, Chief Medical Officer, both of Acute Services. With a high percentage of Renown hospital staff now vaccinated against COVID-19, declining hospitalizations of patients with COVID-19, and understanding that the best communication is in-person, as of April 28, 2021, Renown hospitals and medical practices now allow two visitors, instead of one, for all patients and have put extra safety measures in place to protect patients, visitors and healthcare employees. “We are pleased to expand our visitor policy and welcome two healthy adult patient supporters to accompany every patient to their Renown medical visit or hospital stay,” said Tony Slonim, MD, DrPH, President & CEO of Renown. “We are always looking to our patients’ lived experiences to help us address the health needs of our community. Just a few months ago, we were reminded by Darlene Randolph that the best care is ‘person-centered care’, which inspired us to be one of the first healthcare organizations in the nation to expand our visitor policy to all patients, including those with COVID-19. Today, we thank our patients’ family members for voicing the importance of a larger, connected support system to help foster the best healing environment for all patients.” “At Renown, the definition of ‘family’ is defined by the patient,” said Debra Adornetto-Garcia, DNP, RN, NEA-BC, AOCN, Chief Nursing Officer, Acute Services. “Our patients may have anyone they choose as their patient supporters, and these individuals serve as an invaluable extension of our care teams. Patient supporters are asked to partner with the patient’s healthcare team to assist in communicating to other family members and friends, participating in training and education activities and assisting the patient with complying with care and medication instructions.” “Visiting the hospital can be an anxious experience,” said Paul Sierzenski, MD, MSHQS, CPE, FACEP, Chief Medical Officer, Acute Services. “It’s incredible how the company of loved ones can reduce anxiety and promote healing. What we can do together with families to support patient care and excellent outcomes is greater than what any of us can do alone. We are glad to welcome patient supporters to our hospitals to help our patients feel more at ease, so they can focus on their recovery, health and healing.” Two patient supporters per patient are now able to access Renown campuses as noted: Renown Regional Medical Center and Renown South Meadows Medical Center: 8 a.m. to 8 p.m. For Intensive Care Units (ICU): 9 a.m. to 8 p.m. Visitors must be at least 12 years of age or older. Renown Children’s Hospital: Open access. For the Pediatric unit and Pediatric Intensive Care Unit (PICU): Visitors must be at least 12 years of age or older. For the Neonatal Intensive Care Unit (NICU): Visitors must be at least 18 years of age or older. Renown Rehabilitation Hospital: 8 a.m. to 5 p.m. One designated patient supporter is allowed to visit the patient inside their room throughout the duration of their stay. Other loved ones may visit from an exterior window, outside the patient's room. Our care team is also pleased to facilitate bedside virtual visits. In addition to in-person visits, there are many ways to brighten the day of a patient at Renown Hospitals. You can send a personalized message that will be hand-delivered to your loved one, call 775-982-4100 to speak with a patient, or our care team is pleased to facilitate virtual visits via computer or tablet from the bedside. Renown Health reserves the right to limit visitors in the best interests of patients, families, visitors or staff.   About Renown Health Renown Health is Nevada’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 6,500 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®.

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    • Wednesday, Nov 17, 2021

    Improving Online Access and Information About Physicians and Hospital Services for Nevadans

    Renown recognized nationally for having "Best Website" and COVID-19 microsite for health care information. The internet is now the No. 1 source consumers turn to for information about physicians and hospitals, according to a Professional Research Consultants report. Of the 1,000 consumers interviewed, 72% of consumers use the internet to find healthcare information, up from 60 percent in 2015. The top five reasons people use the internet for healthcare information are to: Research a diagnosis or condition: 87 percent; Research prescribed medications: 82 percent; Check for symptoms: 74 percent; Research quality service of physician: 50 percent; Search for a new physician: 50 percent. In addition, fifty-three percent of consumers spoke to a physician about information or treatments they found on the internet. "With the web becoming an increasingly popular source of medical information for today's patients, we are working with partners to build a better website that is easier to use and providers a better experience," said Tony Slonim, MD, DrPH, President & CEO of Renown Health. "Sometimes, people need help or answers in the middle of the night. It is important to have information that is available 24 hours a day and in one convenient location." The new renown.org website created by Renown Health's Marketing and Communications Team in partnership with americaneagle.com web design won the highest level national award, Platinum for "Best Overall Internet Site," at the eHealthcare Leadership Awards ceremony on Nov. 4 at the 25th annual Digital Healthcare Internet Conference (HCIC) in Las Vegas. The awards program honors the very best websites and digital communications of healthcare, pharmaceutical/medical equipment firms across the U.S. In addition, Renown Health won a Platinum award and "Best Landing Page/Microsite" for their COVID-19 microsite. "During this unprecedented time of the COVID-19 pandemic, expert digital communications skills and efforts have been critical to helping healthcare organizations save lives and protect communities all around the country," said Jane Weber Brubaker, Chair, eHealthcare Leadership Awards and Executive Editor, Plain-English Health Care. "The internet holds the potential promise of improved patient outcomes, especially when one is faced with a critical or life-threatening disease or condition. Appropriate and timely access to health information helps support optimal treatments, optimal care, and improved outcomes for a patient." The eHealthcare Leadership Awards is a leading awards program that recognizes the very best websites, digital communications, and business improvement initiatives of a wide range of healthcare organizations. This year's judging focused on factors that included delivery of strong healthcare content, interactivity, medical care support, and integration with the organization's operations, as well as strength of website design, ease of navigation, and digital accessibility. The Best Overall Internet Site category had to address more than 40 factors from the judges.  Furthermore, Siteimprove, a multi-national software-as-a-service company, provided an accessibility score for entries in the Best Mobile Website and Best Overall Internet categories. Renown Health's accessibility was first weighted and then combined with the judge's scores against the specific criteria for each category to calculate the final score. Winning this award is a true testament to Renown's focus on designing ADA (Americans with Disabilities Act) compliant websites. Tony Svanascini, Americaneagle.com's CEO, said, "We are elated to have our partners at Renown Health win a 2021 eHealthcare Leadership Award. Renown's website redesign was truly a team effort and exemplifies the hard work and determination of everyone involved." "Through our website or our "digital front door," we welcomed over 2.2 million visitors over the past year to renown.org. Our greatest joy is to know we are helping others get the help they need," says Suzanne Bharati Hendery, MA, APR, Chief Communications & Customer Officer, Renown Health. "We are always looking for ways to make health care more convenient and delightful. Being able to quickly provide answers to questions, being able to quickly connect people to a medical provider or service, and allowing people to get care from their couch, in a way that is easy and delightful, is our goal." Renown Health was the only health care system in Nevada to be honored, ranking alongside other national health leaders including UCLA Health, Stanford, Geisinger, Oschner, Providence and Mount Sinai. "Our employees are very proud of the work they do for our community. Our team is proud to help tell this story through our website. To be recognized at a national scale is always gratifying and motivates us to continue to create reliable online portals to serve our customers," says Cristal Herrera Woodley, MBA, Director of Marketing and Communications. The 2021 eHealthcare Leadership Awards recognized winners in 22 different categories with more than 250 organizations receiving recognition for their outstanding work. Winners of Platinum, Gold, Silver and Distinction awards represent 18 industry classifications, from hospitals and health systems to pharmaceutical firms and medical device companies.     About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving norhtern Nevada, Lake Tahoe and northeast California. In U.S. News and World Report Best Hospital rankings, Renown Regional Medical Center was listed #1 in the State of Nevada. Renown has a long tradition and commitment to improve the care and the health of our community. Renown is currently enrolling participants in the world's largest community-based genetic population health study, the Health Nevada Project®. For more information, visit renown.org. About AmericanEagle.com Americaneagle.com is a full-service, global digital agency based in Des Plaines, Illinois that provides best-in-class web design, development, hosting, post-launch support, and digital marketing services. Currently, Americaneagle.com employs 600+ professionals in offices around the world including Chicago, Cleveland, Dubai, Dallas, London, Los Angeles, New York, Nashville, Washington DC, Switzerland, and Bulgaria. Some of their 2,000+ clients include Dairy Queen, FASTSIGNS, Soletrader, WeatherTech and the American Management Association. For additional information, visit www.americaneagle.com.

    Read More About Improving Online Access and Information About Physicians and Hospital Services for Nevadans

    • Tuesday, Oct 26, 2021

    Renown Health Tops 2021 Most Wired List for Digital Innovation, Technology and a Better Patient Experience

    Renown recognized for using advanced technology to improve health and care in the community The College of Healthcare Information Management Executives (CHIME) announced that Renown Health has earned the 2021 CHIME Digital Health Most Wired recognition as a certified Acute Level – 7 and Ambulatory Level - 7. The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply technology to improve health and care in their communities.  Renown Health was the only health care system in Nevada to make this year’s list, ranking alongside other national health leaders including UCLA Health, Scripps, Sharp, Stanford, Geisinger, Johns Hopkins, Yale New Haven and Intermountain Health.  “We are proud of our national reputation as an innovator in implementing new technology and systems of care to improve the health of our patients and the community,” said Tony Slonim, MD, D.Ph., President & CEO. “With our incredible IT team and partners, we are transforming care and demonstrating value in a way that appeals to patients and helps clinicians improve outcomes and reduce costs. Through Renown’s technology, thousands of people a day now choose the physician that’s best for them at renown.org; have an online video visit with their doctor from their laptop; self-schedule a mammogram or refill medications through the MyChart app; book ahead for an Urgent Care visit, and may receive hospital-level clinical monitoring in the comfort of their own homes through the Renown Transfer and Operations Center.” “Digital transformation in healthcare has accelerated to an unprecedented level since 2020, and the next few years will bring a wave of innovation that empowers healthcare consumers and will astound the industry,” said CHIME President and CEO Russell P. Branzell. “The Digital Health Most Wired program recognizes the outstanding digital leaders who have paved the way for this imminent revolution in healthcare. Renown’s trailblazing commitment to rapid transformation has set an example for the entire industry in how to pursue a leadership vision with determination, brilliant planning and courage to overcome all challenges.”  Speaking on the Wall St. Journal podcast, The Journal on Friday, Dr. Slonim described how Renown Health is one of the first institutions in the nation to provide hospital-at-home technology. Through the new Renown Transfer and Operations Center, physicians, nurses and care coordinators are able to monitor upwards of 1,000 hospitalized and lower acuity patients in their homes, making care more affordable and convenient.  “This state-of-the-art facility helps ensure seamless care for patients and providers across northern Nevada, Lake Tahoe, and northeast California,” said Sy Johnson, Chief of Staff at Renown. “Through this highly coordinated care logistics system, Renown is now able to deliver the right care, at the right time and place across the integrated delivery system. This system is enabling providers to provide care closer to home, in lower-cost ambulatory, outpatient surgical and skilled nursing settings- instead of the hospital, and to deliver a sizeable portion of care to patients- where they want to be- in their homes.” Bernard, a remote-home monitoring patient, provides a Thank You and Congratulations to the Renown team in a video here.  “Our teams are excited to partner with clinicians to adopt technologies that improve the delivery of care, across the entire Renown Health enterprise,” said Chuck Podesta, Chief Information Officer. “We have optimized clinical workflows so that our clinicians receive timely alerts and can quickly respond to patient needs. As a team, we are honored to receive this prestigious award for technology that enables us to provide safer, more effective and more efficient care for patients and our community.” In addition, the Renown website is now one of the most advanced in the country, with over 2.2 million visitors over the past year.  Renown also achieved the highest-ever rating for its use of the Epic electronic medical record system – seven stars.  A total of 36,674 organizations were represented in the 2021 Digital Health Most Wired program. The surveys assessed the adoption, integration and impact of technologies in healthcare organizations at all stages of development, from early development to industry leading.     About CHIME The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With nearly 3,400 members in 55 countries and over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org. About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. In U.S. News and World Report Best Hospital rankings, Renown Regional Medical Center was listed #1 in the State of Nevada. Renown has a long tradition and commitment to improve the care and the health of our community. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

    Read More About Renown Health Tops 2021 Most Wired List for Digital Innovation, Technology and a Better Patient Experience

    • Wednesday, Nov 25, 2020

    Renown Health Tops 2020 Most Wired List

    'Most Wired Hospitals' Use Technology for a Better Patient Experience. The annual “Healthcare Most Wired” survey, overseen by the College of Healthcare Executives (CHIME) was recently released; Renown Health topped the list, achieving Most Wired status for 2020. The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technology into their clinical and business programs to improve health and care in their communities. Hospitals and health systems at the forefront of using healthcare IT to improve the delivery of care have maximized the benefits of foundational technologies and are embracing new technologies that support population heath management and value-based care. For the fourth year in a row, Renown Health earned the “Digital Most Wired” honors from CHIME. Renown also received the 2020 Most Wired Certified Level 7 Special Recognition. The CHIME annual survey accesses how effectively health care organizations apply core and advanced technologies into their clinical and business programs to improve health and expand access to care in their communities. “We at Renown are proud of our national reputation as an innovator in implementing new technology and systems of care for the community,” said Tony Slonim, MD, DrPH, President & CEO. “As we shift from volume to value-based care, and increase access to meet the demand for health care services, we continue to invest in technology and expertise to improve clinical outcomes, the patient experience and reduce the cost of care. I am incredibly proud of our Information Technology team and our amazing partners who are working to make health and care more convenient and accessible.”  A total of 30,091 organizations were represented in the 2020 Digital Health Most Wired program. The surveys assessed the adoption, integration and impact of technologies in the healthcare organizations at all stages of development, from early development to industry leading. Added Sy Johnson, MBA, Chief of Staff, “It’s great to see that the most successful healthcare organizations not only adopt technology but apply it strategically to achieve great outcomes.” “Our teams have worked hard to adopt technologies and implement clinical systems to improve the delivery of care, across the entire Renown Health system, particularly through the COVID-19 pandemic,” said Ron Fuschillo, MBA, Chief Information Officer. “We have optimized clinical workflows so that our clinicians receive timely alerts and can quickly respond to patient needs. As a team, we are honored to receive this prestigious award for technology that enables us to provide safer, more effective and more efficient care for patients and our community.” “Digital technology has been a driver of innovation in healthcare for many years now, but never to the degree that we saw in 2020 with the pandemic, said CHIME President and CEO Russell P. Branzell. “The Digital Health Most Wired program underscores why healthcare organizations keep pushing themselves to be digital leaders and shows what amazing feats they can achieve. This certification recognizes Renown’s exemplary performance in 2020.”   About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Health, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project® .

    Read More About Renown Health Tops 2020 Most Wired List

    • Tuesday, Nov 17, 2020

    Renown Health Welcomes New Vice President of Quality

    Amy McCombs, MSN, RN, CCRN, CNML is promoted to serve future generations and improve the health and well-being of Nevadans. Renown Health is excited to announce Amy McCombs, MSN, RN, CCRN, CNML has been promoted to vice president of Quality for Acute Services to lead clinical quality, risk management, infection prevention and patient safetyrelated activities within the hospital setting at Renown Health.  Ms. McCombs will also direct all performance improvement initiatives related to these areas, ensure compliance with regulatory standards and promote a culture of safety throughout Renown. Please join us in welcoming Amy McCombs, MSN, RN, CCRN, CNML who has been promoted from Director of Infection Prevention and Emergency Preparedness to Vice President of Quality, Acute Services.  “We are pleased to promote such a dedicated, experienced and passionate leader,” said Dawn D Ahner, DSc, FACHE, Chief Operating Officer, Acute Services, “Amy McCombs will continue to foster a culture of caring, clinical quality and excellence, while ensuring the highest level of clinical practice for both care providers and patients. Amy has demonstrated extraordinary leadership throughout this pandemic, throughout her career and has much to contribute to Renown and our community.”  Amy McCombs has dedicated her career to Renown, joining in 2002 as a Clinical Nurse Supervisor at Renown Regional Medical Center. Over the last 18 years, she has held positions of increasing responsibility including Director of Nursing for Critical Care, and Director of Infection Prevention and Emergency Preparedness. Ms. McCombs has both a Bachelors and Masters of Science in Nursing from the Orvis School of Nursing at the University of Nevada, Reno. Amy is also certified in Infection Control by the Board of Infection Control and Epidemiology. Amy has been a Northern Nevada Nurse of Achievement Nominee for six years, and was selected as a Woman of Achievement.  In U.S. News and World Report Best Hospital rankings, Renown South Meadows Medical Center was listed #1 in the State of Nevada. Renown Regional Medical Center was named #2 Best Hospital in Nevada. A hospital's score is based on multiple data categories, including patient outcomes, safety and volumes. Hospitals earning a high performing rating were significantly better than the national average. About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Health, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information visit, www.renown.org.

    Read More About Renown Health Welcomes New Vice President of Quality

    • Wednesday, Jul 15, 2020

    Locally Owned Not-For-Profit Insurance Company, Hometown Health, Welcomes New CEO

    David Hansen, MBA, joins Hometown Health to continue to serve future generations and improve the health and well-being of Nevadans Renown Health and Hometown Health are excited to announce David Hansen, MBA, is joining Hometown Health as its Chief Executive Officer (CEO). In his role as CEO, Hansen will oversee Hometown Health, contributing to its growth to ensure the not-for-profit company is here for generations to come and to assist Renown in developing new care models that will deliver healthcare that is both accessible and affordable. “We are pleased to welcome such an experienced and talented leader like David to our organization and to northern Nevada,” said Tony Slonim, MD, D.Ph., President and CEO, Renown Health. “As CEO of Hometown Health, David will continue to foster a culture of caring and excellence, while ensuring wide-ranging medical coverage and great customer service to Hometown Health’s more than 138,000 members statewide.” Hansen has spent the previous twenty years of his career working for UnitedHealthcare, a health insurance company based out of Minnetonka, Minnesota. During his time at UnitedHealthcare, Hansen held various roles including chief financial officer of clinical & network services, west region president of network & provider services, chief executive officer of the California Health Plan and chief executive officer of the Pacific Northwest Health Plan. He has also served in executive roles with PacifiCare and TransAmerica Occidental Life and began his career in the audit and management consulting practice of Deloitte & Touche. “Choosing healthcare coverage is one of the most important decisions people make. I am excited to begin my work with Hometown Health and Renown to help our members receive the quality coverage to enhance their health and well-being,” said Hansen. “Hometown Health is such a community-focused organization and I look forward to being a part of a team that gives back to improve the health and wellbeing of the communities we serve. ”David has an MBA in Finance and Business Policy from the University of Chicago, and a BA in Economics and Business from the University of California, Los Angeles.     About Hometown Health Established in 1988, Hometown Health is the insurance division of Renown Health and is Northern Nevada’s largest locally-owned, not-for-profit health insurance company. Providing wide-ranging medical coverage and great service to members, Hometown Health represents a philosophy of health care that emphasizes active partnerships between members and physicians. For more information, call 775-982-3000 or visit www.hometownhealth.com. About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

    Read More About Locally Owned Not-For-Profit Insurance Company, Hometown Health, Welcomes New CEO

    • Wednesday, Jul 01, 2020

    Reno Home to Marketing Person of the Year

    Suzanne Hendery, MA, APR of Renown Health selected as 2020 Medigy HITMC Award Winner. Every year, the Healthcare and IT Marketing Community (HITMC) honors the individuals and organizations who distinguished themselves over the past year. Nominations for the Awards are reviewed by a selection committee made up of industry veterans and only three are chosen as Honorees in each category. A panel of judges then evaluates the Honorees and a winner is chosen. Suzanne Hendery, Chief Marketing, Public Affairs & Community Impact Officer for Renown Health has been selected as the 2020 ‘Marketing Person of the Year.” “Suzanne Hendery of Renown Health is a deserving winner of a 2020 Medigy HITMC Award” said John Lynn, Chief Editor and Founder at Healthcare Scene, the company behind HITMC. “Together, the 2020 Award Winners are a shining example of the best in healthcare marketing. It is truly inspiring to see what happens when bright, passionate people work together.” The 2020 Medigy HITMC Awards are a celebration of outstanding achievement in marketing, PR and communications for healthcare and Health IT. It is a chance for the Healthcare and IT Marketing Community (HITMC) to come together and acknowledge the hard work and efforts of individuals, Health IT companies, healthcare providers and agencies. “We at Renown Health are so proud of Suzanne and the entire Marketing & Communications team. They tell the stories of our health care heroes, engage with our community, and use communications to encourage people to improve their health and well-being,” said Tony Slonim, MD, DrPH, president and CEO of Renown Health. Ms. Hendery says, “Being able to distill the essence of our organization down to 2 words- ‘hope’ and ‘determination’-is something that brings me such pride. I feel honored – and humbled – that Jim DeVolld and Rob Winkel of the Renown Board of Trustees; Dr. Tony Slonim, our CEO; and our lead physicians, nurses, team members and partners, all came together with our community to build the “Fight the Good Fight” campaign. This work gives us all the inspirational message of hope and determination during such an important time in our history.” Suzanne Hendery is the Chief Marketing, Communications & Community Impact Officer for Renown Health in Reno. Ms. Hendery earned her MA from the University of Connecticut, is a lecturer at Harvard University, a member of the American Marketing Association Health Care Executive Board, a member of the Public Relations Society of America, and serves on the Board of the Society for Healthcare Strategy and Market Development.     About The HITMC Awards HITMC is a community – bound together by a passion for and a love of PR, communications and marketing in healthcare and Health IT. The central idea behind HITMC is to bring together all the smart, innovative and hard- working healthcare professionals so that we can learn from each other. We enable this by creating a culture where sharing, mutual respect and lifting each other up is the norm. The annual HITMC Awards are an embodiment of this ethos. They are meant to celebrate the best individuals and organizations who have elevated healthcare marketing, PR and communications in the past year. For more information, visit www.hitmc.com/awards   About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees,  Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer,   Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

    Read More About Reno Home to Marketing Person of the Year

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