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Hospital network brings high-quality, affordable, on-demand acute care to local residents. DispatchHealth, a provider of in-home medical care, today announced a partnership with Renown Health to provide Reno/Sparks residents with high- quality medical care in the comfort of their homes. The partnership aims to provide patients with another option for safe access to medical care during the COVID-19 pandemic and beyond. DispatchHealth and Renown’s goal is to offer the most vulnerable patients at-home care options if it is in the best interest of their health needs. DispatchHealth’s model is uniquely positioned to help treat an extensive range of common to complex injuries and illnesses, including but not limited to urinary tract infections, dehydration, fall injuries, nausea, sutures and more and is accepted by most major insurance plans. If a patient is uninsured, there is a flat fee of $275, which includes all medications administered and lab tests on site. “It’s more important than ever to be able to offer patients convenient, high-acuity medical care that is also cost-efficient,” said Bill Butcher, regional market director, DispatchHealth. “The partnership with Renown Health provides safe care for people without them having to leave their home, helping to ensure community members get the right care at the right place at the right time.” Patients requiring medical services for sudden or urgent illness, such as sore throat or skin rashes, can request care by going to the DispatchHealth website, accessing the free mobile app  or calling 775-439-1529. Once contacted, the medical team arrives within a few hours to treat the patient in their place of need and consists of either a physician assistant or nurse practitioner, along with a medical technician. DispatchHealth’s medical teams wear appropriate personal protective equipment (PPE) during all visits, including masks, gloves, and protective eyewear. Additionally, kits and devices are sanitized during and between visits. The medical team is able to perform a variety of advanced tests and treatments, ranging from blood tests to a 12-lead EKG, to IV fluids and more. To ensure continuity of care, DispatchHealth provides a detailed report to each primary care physician, living community, or a home health agency, in addition to electronically sending prescriptions to a patient’s pharmacy if needed. For emergencies, including but not limited to, chest pain, signs of a stroke, allergic reactions or severe injuries, individuals are urged to call 911 and seek safe, acute care in one of Renown’s emergency rooms. Renown has a variety of safety measures in place contributing to the overall health and safety of its patients and staff. Learn more about Renown’s commitment to keeping the community safe. “Renown is focused on the well-being of our patients and community. Our goal is to improve health through proactive community-based prevention, while creating the best healthcare system for those with acute and chronic disease,” said Dr. Tony Slonim, president and CEO of Renown Health. “We strive to find innovative ways to serve our community and are pleased to partner with DispatchHealth to bring affordable, on-demand in-home emergent and urgent healthcare delivery to patients in the Reno/Sparks area. In light of the COVID-19 pandemic, Renown and DispatchHealth worked diligently to accelerate the launch of this program in our community to help us continue fighting the good fight against the virus.” Renown accelerated the launch of DispatchHealth in order to help fulfil its mission of making a genuine difference in the health and well-being of the people and communities it serves. The first mobile medical vehicle arrived in-market on April 20 and a second vehicle will be operational May 19. DispatchHealth is available in 19 markets across the U.S., including Las Vegas and the Reno area from 8 a.m. to 8 p.m. local time, seven days a week, 365 days a year, including holidays. Hours of service will expand to 8 a.m. to 10 p.m. with the launch of the second vehicle on May 19.     About DispatchHealth DispatchHealth has redefined healthcare delivery to offer on-demand acute care and advanced medical care for people of all ages in the comfort of their own home. DispatchHealth's emergency trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits, as well as hospital stays and readmissions. A visit with DispatchHealth typically costs 80-90 percent less than the average emergency room visit. Acute care medical teams are available during the day and also on weekends, evenings and holidays, and can be requested via app, online or a quick phone call. Advanced Care and Extended Care patients must be referred by a healthcare professional. DispatchHealth is partnered with most major insurance companies. For  more information, visit DispatchHealth.com. About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.

Read More About Dispatch Health Partners & Renown to Provide In-Home Medical Care

Renown Health is pleased to announce that Samuel K. Weller, MHPA, will serve as Chief Executive Officer for Renown South Meadows Medical Center, a 118-bed acute care community hospital and Renown Rehabilitation Hospital, a 62-bed physical rehabilitation hospital in Reno, Nev. The position was formerly held by Chris Nicholas, FACHE, who was promoted in March 2022 to serve as CEO of 808-bed Renown Regional Medical Center in Reno. Renown Health is the largest and only locally owned not-for-profit, charitable healthcare network in Reno, serving over 1 million people and 100,000 square miles between Salt Lake City and Sacramento. As CEO, Mr. Weller will work with the South Meadows and Rehabilitation leadership, medical staff, and team to achieve patient care, efficiency, and operational goals.  “We are excited to have Sam join the Renown Health senior leadership team at this pivotal moment in our history,” said Dr. Brian Erling, Renown’s president and CEO. “Sam is a dyamic health care executive with a solid record of advancing acute and ambulatory operations while collaborating with physicians and clinicians to expand services, enhance clinical quality, and exceed customer service expectations. Sam leads with integrity and a people-first approach which are essential to deliver on our mission to improve the health and well-being of the people and communities we serve.” Mr. Weller comes to Renown from Centura Health where he served as Group Vice President of Physician Enterprise for Greater Colorado and Kansas, overseeing physician services across a Level 1 Trauma hospital, eight Level III Trauma hospitals, two Critical Access/Trauma IV hospitals and numerous primary care and specialty practices. He previously served as Director of Strategy and Ambulatory Practices for St. Anthony Summit Medical Center in Summit County, CO overseeing hospital and ambulatory operations for the Rocky Mountain region; and Group Manager Business Development in Denver. Mr. Weller is a graduate of Washington State University with a master’s degree in health policy and administration (MHPA) and a Bachelor of Science degree in Business Finance from Brigham Young University-Idaho. “I love health care because it is about people helping people,” says Sam Weller. “Renown is the most valued and trusted system of health for northern Nevadans, and working together, I am excited to help transform care for our community and improve the quality of life for generations to come.”  South Reno continues to grow, and consumer demand continues to increase for Renown medical providers and facilities. The South Meadows campus, which opened more than 15 years ago in February 2004, is currently improving existing facilities, and expanding service offerings to meet expressed needs of the community. Renown South Meadows Medical Center features private patient rooms for hospital stays, and will add additional private rooms, bringing the total to 73 private rooms when work is done this September.  Weller will assume his new duties on June 26.  Renown South Meadows Medical Center has been nationally recognized for providing the highest quality care and service.  In U.S. News and World Report Best Hospital rankings, Renown South Meadows was listed #1 in the State of Nevada (tied with Carson Tahoe Medical Center) for 2020. Renown South Meadows was rated High Performing for Hip Replacement and Knee Replacement and COPD. A hospital's score is based on multiple data categories, including patient outcomes, safety, and volumes. Hospitals earning a High Performing rating were significantly better than the national average. Renown Regional Medical Center was listed #1 for the State of Nevada in U.S. News and World Report Best Hospital listing for 2021 and 2022.  Sam and the team at Renown South Meadows Medical Center and Renown Rehabilitation Hospital are hiring great physicians, nurses and associates for careers in service; apply online at renown.org/careers, and volunteers to assist patients and their families at renown.org/About/Volunteers. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 associates, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently hiring great physicians, nurses and associates for careers in service; apply online at renown.org/careers and volunteers to assist patients and their families at renown.org/About/Volunteers.

Read More About Samuel K. Weller Appointed CEO for Renown South Meadows Medical Center and Renown Rehabilitation Hospital

Embraces patient and family-centered care, enhanced safety measures and new visiting hours.   Today, Renown Health announced the Patient Supporter program, recognizing the important role that family and friends play in the healing, recovery and care of patients and serve as integral members of the health care team. With a continued decline in COVID-19 patients and the move to Phase 2 of Governor Sisolak’s Silver State Stabilization program, and in alignment with the Nevada Hospital Association, Renown hospitals and medical practices are now allowing limited visitors for non-COVID-19 patients and have put extra safety measures in place to protect patients, visitors and healthcare employees. One healthy adult Patient Supporter may now accompany a patient to their Renown medical visit or hospital stay. Tony Slonim, MD, DrPH, President & CEO of Renown said, “We live by our values of caring, integrity, collaboration and excellence. We believe in ‘person-centered care,’ an approach that embraces the perspective of the patient and their loved ones, while promoting a healthy, encouraging environment for caregivers and addressing the health needs of our community.” At Renown, "family" is defined by the patient. The patient may designate anyone they choose as their Patient Supporter. The Patient Supporter may be asked to assist the health care team with communications to other family members and friends, participate in training and education activities and assist the patient with complying with care and medication instructions. Jen Richards, PhD, RN, Chief Nursing Officer for Acute Services explained, “The partnership between patients, families and healthcare providers is based on the understanding that everyone's role is important. What we do together is greater than what any of us can do alone. Involving families in the patient's care supports the healing process and can improve the outcome. This belief shapes our work, our services and the care we provide.” Beginning today, each patient may be accompanied by one healthy adult Patient Supporter. Enhanced safety measures in place include across all Renown sites to safeguard health include: • Wearing a mask at all times; • Observing hand hygiene practices; • Conducting health screenings upon each entry; • Implementing strict social distancing protocols; • Extra cleaning and disinfection of high-touch, public surface areas. In alignment with the state-wide guidelines, visitors will be limited to one Patient Supporter per patient and be able to access hospitals as noted: • Renown Children’s Hospital: Open access. (Two parents and/or guardians may be designated as Patient Supporters, however, due to current space      constraints, we ask that you visit one at a time). • Renown Regional Medical Center and Renown South Meadows Medical Center, 3 pm-8 pm • Renown Rehabilitation Hospital, 9 am-4 pm partnerships; the importance of including trusted support people in your care; Nutrition; the nurturing aspect of food; https://www.renown.org/find/renown-regional-medical- center/shops-at-renown/ Spirituality; wellness resources and the Spiritual Center & Estelle J. Kelsey Interfaith Sanctuary https://www.renown.org/explore/spiritual-care/interfaith-spiritual-center/ Healing arts, including art, music, Fianna’s Healing Garden and The John & Sue Dermody Children’s Healing Garden, serene environment designed to promote patient healing and environments conducive to health Physical, emotional safety, security and patient confidentiality. There are multiple ways to support patients at Renown Regional Medical Center, South Meadows Medical Center, Renown Children’s Hospital or Renown Rehabilitation Hospital. You can send a personalized message to a loved one and it will be hand-delivered to patients staying overnight. https://www.uat.renown.org/interact/contact-a-patient/. Staff are pleased to arrange video calls with loved ones. To speak with a patient, call 775-982-4100. Renown Care Providers Are Fighting the Good Fight For You. You may send a Thank You note or make a donation to support their efforts at https://www.renown.org/donations-covid-19/. For more detailed information on the Patient Supporter program visit https://www.renown.org/interact/ Please see b-roll to accompany this story here.     About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org.

Read More About Renown Patients Encouraged to Have One Supporter Accompany Them to Medical Visit or Hospital Stay

William ‘Bill’ Plauth, MD, MMM, CPE, Chief Medical Officer for Renown Health, has also been appointed Associate Dean for Clinical Affairs at the University of Nevada, Reno School of Medicine (UNR Med), effective August 15, 2023. As Associate Dean for Clinical Affairs, Dr. Plauth joins UNR Med in a pivotal role to advance the academic and research integration established under the 2021 affiliation between UNR Med and Renown Health to create Nevada’s first fully integrated health system. Dr. Plauth will provide strategic consultation with UNR Med's Office of Academic Affairs and Office of Medical Research to foster clinical settings that promote and enhance medical education and clinical research within the affiliation. His role is also integral to UNR Med's accreditation and strategic planning processes. “We are thrilled to have Dr. Plauth on board with us”, said Paul J. Hauptman, MD, Dean of UNR Med, and Chief Academic Officer for Renown Health. “Over the last several months, we have worked side-by-side on several important initiatives pertaining to the learning environment. Bill is a strong advocate for our students and residents, and we are confident that this new relationship will be a major step forward in the UNR Med and Renown Health affiliation. We welcome Dr. Plauth to the Wolf Pack family!” “Dr. Plauth is an energetic, collaborative physician and mentor who cares deeply about fostering the next generation of exceptional physicians and physician assistants,” said Brian Erling, MD, MBA, President and CEO, Renown Health. “I know his talent, experience and leadership will do much to advance our shared academic and research mission and further elevate the outstanding care, exceptional training, innovative research, and innovative community partnerships for both UNR and Renown Health.”  As Chief Medical Officer for Renown Health, Dr. Plauth is responsible for resource management, continuous quality improvement, assessment of clinical programs, daily operations, patient safety, and compliance monitoring.   With his additional responsibilities at UNR Med, Dr. Plauth will work with leadership to ensure that medical and physician assistant (PA) students, residents and faculty thrive in a positive clinical learning environment which emphasizes professionalism, teamwork, and clinical quality. Dr. Plauth brings over 30 years of experience in multiple leadership roles, including as Chief Medical Officer at Mercy Regional Medical Center and Centura Penrose & St. Francis Hospitals, all in Colorado. Previously, Dr. Plauth served for fourteen years with CHRISTUS St. Vincent Regional Medical Center in Santa Fe, NM, first as a hospitalist and then as Chief of Staff, Medical Director of Clinical Informatics, Medical Director of Palliative Care, and Acting Chief Medical Officer for Quality and Medical Staff Affairs. He has also served as a medical director of a long-term care and skilled nursing center. Dr. Plauth received his Bachelor of Arts in Economics from the University of Virginia, Charlottesville, and his M.D. degree from Emory University School of Medicine. He completed his internship and residency at the University of California San Francisco, where he served as Chief Resident. Dr. Plauth is board certified by the American Board of Internal Medicine in both Internal Medicine and Hospice & Palliative Care.  The University of Nevada, Reno School of Medicine (UNR Med), Nevada’s first public medical school, is a community-based, research-intensive medical school with a statewide vision for a Healthy Nevada. Since 1969, UNR Med has trained more than 3,900 students, residents and fellows. UNR Med continues to improve the health and well-being of all Nevadans and their communities through excellence in student education, postgraduate training and clinical care, research with local, national and global impact and a culture of diversity and inclusion. For more information, visit med.unr.edu. Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

Read More About Dr. William 'Bill' Plauth, Chief Medical Officer for Renown Health; Also Appointed Associate Dean for Clinical Affairs for UNR Med

Delighted to Partner to Preserve History at TripAdvisor® #1 Museum & #1 Thing to Do in Reno (Taking License with a Pun-ny Report) You know full wheel that Reno, NV is best in gas for vintage vehicles, antique autos and classic cars. Technophilic motorheads cruise in from gear and far for the experience, style and craftsmanship of these timeless treasures at the Hot August Nights® show, and the Nevada Day Parade. Many patients and families have reported losing their bearings after seeing the “Ghostbuster-Like ambulance” at Renown’s Regional Medical Center. This week, Renown Health employees were auto-ly delighted to donate a historic heirloom, a rare 1949 Superior Cadillac Ambulance to the National Automobile Museum in Reno. Yes, a car is reborn! In ignition, the vintage auto will be added to the museum’s collection, keeping the ambulance which had last been in service in Clark County, fuel circle and back to its gas roots. Despite the health system being known for intensive car and stroke, it set tongues wagon for a hospital to own such a radical roadster. Renown was aheadlight of their time, thanks to a tank of Renown employees, who on a rim in 1987, suggested that they would door to be different with this differential of the medical center’s long-standing commitment to emergency care, health and wheelness. A six-month search ended in January 1988 when this curious clunker was found in Tecopa, CA, near Death Valley. It was love at first light from the northern Nevada community, and through their tireless efforts, a team transformed the wrecker into a classic showpiece for what was then called Washoe Medical Center. The classic car was named the White Knight, showcased each year at employee appreciation events and driven in parades. In 2011, employees turned up the seat by adding purple cushions and door decals for Renown’s 150 birthday celebration. However, driving the 1949 love buggy without power steering, brakes or seat belts became a motor of life and death and inceasingly unsafe. To stay on the safe ride, the ambulance received an honorable suspension and sat in tire straits for the last six years in the Regional Medical Center garage. On a recent road trip to the hospital, Phil MacDougall, National Automobile Museum president and executive director, beamed when he saw the nostalgic medical rescue wagon. On a rim, he rolled over to the Renown team and recalled, “there’s always vroom for one more classic coupe in the National Automobile Museum!” Dr. Brian Erling, the president and CEO of Renown thought it was a wheely good idea and gave the o-key. But it wasn’t a slam trunk. It was a spoiler. Why? I hate to brake it to you but the rarified rambler wouldn’t start! Everything grinded to asphalt. Were the connection cables corroded? Was it an arrested alternator? A faulty fuse? Finite fossil fuel? A highly polished team of Renown mechanics and engineers shifted into gear to repair the roadster. Lighting quick, Michelle propelled the pit crew into action. With not a minute to spare, Kevin Maes and Alex Cardenas, diagnosed the dinosaur. Ably assisted by director of facilities, Chris Baker and via phone by retired auto aficionado Larry T, the technical team got fired up when they found the amps had stopped cranking in the bygone battery. The auto alliance throttled up the moving machine and the team showed and shined! The victorious champions drove the dusty vintage vehicle out of the Renown Regional garage, into a flashy flatbed and all the highway to the National Automobile Museum at the corner of Lake and Mill Streets in downtown Reno. The finishing clutch was that the winsome wagon will now join the museum’s collection of more than 200 classics. What’s the road ahead? It may be converted to the Ghostbuster ambulance, and join the many eye-popping cars housed at the National Automobile Museum which have been seen in movies and TV shows such as; Titanic, Rebel without a Cause, Batman & Robin, Back to the Future, Herbie and more! Proving it is never to light to start up a new partnership! History of Washoe County Hospital (now Renown) and the 1949 Superior Cadillac Ambulance The community established the Washoe clinic in 1862 (which later became Washoe County Hospital), during a smallpox outbreak to treat the sick during the Civil War and Comstock Lode silver boom. Washoe County Hospital opened in 1864, the same year Nevada became a state. Almost a century later, the newly minted 1949 Superior Cadillac Ambulance rolled off an assembly line in Detroit. Harry S. Truman geared up for his term as the 33rd President of the United States. Penicillin and other antibiotics saved millions from smallpox, tuberculosis, polio, whooping cough, tetanus, and malaria; and in 1949, Washoe County Hospital opened its first pediatrics unit. “We are proud to be the region’s leader in emergency care and trauma services, and as part of Renown, to have served the emergency medicine needs of our community for 160 years,” says Bret Frey, MD of Northern Nevada Emergency Physicians. “Renown is the only integrated health network with three Emergency Rooms and the area’s only trauma center. Our board-certified ER physicians offer treatment options not found anywhere else in the region, and patients are guaranteed that with our physician-only group, you will see an experienced physician in our ERs. Our emergency services are available 24/7, we are an accredited Chest Pain Center and Stroke Center, and we know how to quickly get you the care you need.” Renown Health is home to three 24/7 Emergency Rooms that provide the highest level of emergency and trauma care in the region: Renown Regional Medical Center is the only Level II Trauma Center between Sacramento and Salt Lake City. Located near downtown Reno, this Emergency Room has several helipads and ambulance banks to intake patients requiring emergency care. Renown Children’s Hospital is home to only Emergency Room in the region designed just for pediatric patients. This location is staffed by Board-certified emergency physicians, pediatric specialists and provides child-sized equipment and family-friendly waiting areas. Renown South Meadows Medical Center includes South Reno’s first 24/7 Emergency Room. Located just off of I-580, this location is designed to treat patients who need immediate attention for emergencies. Remember if you are experiencing a life-threatening symptom or injury, signs of stroke or heart attack, immediately call 911. These locations are designed to assess and care for emergency situations, including heart attack symptoms, stroke symptoms, broken bones, shortness of breath, seizures, severe bleeding, head injuries, chest pains, severe pain, venomous stings and bites, choking or poisoning. All of Renown’s Emergency Rooms are staffed by Northern Nevada Emergency Physicians, including pediatric specialists and physicians who have completed fellowship training in specialty areas such as sports medicine, ultrasound and emergency medical services. The Greatest Era of Cars During World War II, a crew of GM designers fused airplane design elements into the 1949 post-war styling of the Superior Cadillac, igniting the Greatest Era of Cars and propelling post-war American automotive exuberance and luxury. The car’s curved windshield is nostalgic of an airplane cockpit, it’s roof and pontoon fender lines curvaceously beautiful from every angle. The ambulance was built on a 1948 chassis, features a fully shiftless Hydra-Matric Drive automatic transmission, and a high compression V-8, 150 horsepower engine that, combined with revised axle ratios push this ’49 Caddy to reach 100 mph and scale 0-60 mph in 14 seconds, impressive for the day. This marvelous machine could be purchased for $5,450. Cadillac later used fender loving care and the 1948 chassis to develop horse-powered hearses and languid limousines. Nope, it’s not exactly that Glorious Ghostbuster mobile! Many mistake Renown’s 1949 Superior Cadillac ambulance for the Cadillac Miller-Meteor which was called the Ectomobile in the Ghostbusters movie. That famous fueler and specter fightin’ wagon was produced ten years later, in 1959 in the Miller Meteor plant in Pigua, OH. The production run was very limited with only 400 vehicles produced. At nearly 20 feet in length and weighing 3 tons, the Cadillac Miller-Meteor was an unwieldy car to handle, though it was a smooth ride thanks to an air suspension system and a 6.3-liter V8 engine. It was reported that this 1959 model was purchased for the film for $4,800. Director Ivan Reitman accelerated the film by hiring vehicle designer Stephen Dane to oversee the Ekto-1. He also built the Proton Pack, Particle Thrower, Trap, Giga meter, Slime Scooper and Slime Blower — all within two weeks of the start of shooting of the original Ghostbusters movie. Now that’s a KeyMaster! About the National Automobile Museum One of America’s Top 10 Automobile Museums, the National Automobile Museum showcases more than 200 remarkable automobiles. It features theatre presentations and audio tours in English and Spanish through 100,000 square feet of galleries, exhibits and vibrant street scenes and accompanying artifacts that bring displays to life. The museum is a dynamic and popular venue for special events as intimate as 60 and as large as 1,200 guests. For more information, visit automuseum.org. About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team visit renown.org/careers.

Read More About Bursting with Ride! The Oldest Hospital in Nevada Donates a Historic Heirloom to Recognize 160 Years of Healthcare and Emergency Medical Services in Northern Nevada

Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health selected as Best in the Nation with 2023 “Excellence in Healthcare” Award from Professional Research Consultants “One of the best I have ever seen.” “Prepared, thorough and tuned in to whole picture.” “Compassionate and listens.” “Wonderful.” “Excellent physician.” Always willing to congratulate successes, answer questions fully and in a way that I can understand and give good advice.” “Exceptional!” “You are knowledgeable, thorough, intelligent and compassionate.” “I love you. I thank you.” These are some of the comments made by patients regarding two Reno physicians lauded by Professional Research Consultants, a national firm that interviews patients following their physician and healthcare visits.  The Excellence in Healthcare annual award honors physicians who demonstrate exceptional communications skills in their clinical practice, as awarded by their patients. Recipients of this award are ranked as Top Performers in the “Overall Doctor Rating” and rank in the 100th percentile nationally. Over 3 million patients responded to the Centers for Medicare & Medicaid Services’ (CG-CAPHS) or Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey in 2022. “We at Renown Health are so proud of Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health. As Excellence in Healthcare awardees, every one of their patients surveyed in 2022 gave them an A+. These physicians set the gold standard for excellent communications with patients, scoring in the top 1% nationally,” said Brian Erling, MD, MBA, President & CEO for Renown Health. “We are honored that over 500 physicians and advanced practice providers of Renown Medical Group and University Health care for more than 200,000 patients annually at medical practices across Reno, Sparks, Carson City and in our rural communities of Fallon, Fernley, and Silver Springs. In 2022, 17,600 Renown Medical Group patients were surveyed by PRC; 83% of them ranked Renown Medical Group providers as a 9 or 10, the highest rating possible, for physician communication with patients, a key indicator of overall patient satisfaction.” Marie McCormack, MD is a board-certified family physician with an emphasis on preventive health care. She has cared for thousands of patients, from the smallest of babies to golden agers in northern Nevada for 15 years. Dr. McCormack graduated from the University of Nevada, Reno School of Medicine and completed her residency at the University of Kansas.  She currently serves as Medical Director of the Primary Care Group for Renown Medical Group, overseeing primary care for 18 medical offices and more than 70 primary care providers for the largest not-for-profit healthcare network in Northern Nevada. She previously served as the Medical Director for the Rural Clinics seeing patients in Fernley, Fallon, Silver Springs, and Carson City. Dr. McCormack has garnered the highest 5-star rating from over 1,359 actual patients and their comments can be read on the Renown “Find a Provider” website. See video of Dr. McCormack discussing her passion for patient care.   Daniel Spogen, MD is also a board-certified family physician. He has a special interest and emphasis in sports medicine and has served thousands of patients and athletes over his 21 year career with University Health, assisting them with care, treatment, rehabilitation and training so they can return to their sport. Dr. Spogen also served as former Chair, Department of Family Medicine at University of Nevada School of Medicine for over 16 years. He completed his Doctor of Medicine degree from the University of Southern California and his residency at Glendale Adventist Medical Center in CA. More information about Dr. Spogen can be found at https://www.renown.org/find-a-doctor/daniel-spogen.  “It is an honor to recognize Marie McCormack, MD, and Daniel Spogen, MD, of Renown Health with the Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Renown has shown their commitment to making their hospital and medical practices a better place to work, a better place to practice medicine, and a better place for patients to be treated.” To learn more about healthcare services or to schedule an appointment with a Renown Medical Group or University Health provider, visit mychart.renown.org or call our agents available by phone- Wed-Fri: 7 a.m. to 7 p.m., Sat-Sun: 7 a.m. to 6 p.m., at 775-982-5000. Renown Health is hiring! To join the Renown Health team visit www.renown.org/careers. To learn more about the 2022 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCCustomResearch.com.  About PRC PRC, a leader in the healthcare intelligence space with the most comprehensive healthcare discovery platform, is taking surveys to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. The PRC healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCCustomResearch.com About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team visit www.renown.org/careers.

Read More About Reno Home to Two of the Nation's Best Physician Communicators