RENOWN NEWSROOM

Beginning April 29, Renown Pharmacy – Pringle Will Be Open 24/7 Weeks after the only 24/7 pharmacy in Reno-Sparks announced it is no longer open overnight, Renown steps up to fill the community’s need, offering peace of mind knowing that any time, day or night, people can fulfill their essential medication prescriptions at Renown Pharmacy. Renown Health is pleased to announce that beginning on Monday, April 29, Renown Pharmacy - Pringle will expand hours to serve as the only 24/7 pharmacy in the area to serve all customers. The Renown Pharmacy located inside Renown Regional Medical Center will fill a gap left in the community after Walgreens on N. Virginia Street in Reno announced that they will no longer operate on a 24-hour, seven day a week schedule. Renown’s “all-hours, around the clock” pharmacy access will allow patients post-discharge from any area hospital the ability to fill their pharmaceutical prescriptions at any time, along with granting all community members the opportunity to pick up their prescriptions when it is most convenient for them. “We are proud to be able to step up to provide round-the-clock access to essential medications and healthcare services for our growing community, said Brian Erling, MD, MBA, President & CEO for Renown Health. “We understand the importance of accessibility to medications and healthcare support, especially during times of urgent need. Our decision to operate our pharmacy 24 hours a day, 7 days a week, reflects our commitment to serving the needs of our community and ensuring individuals have convenient access to the care they need, day and night.” “We are grateful for the pharmacy service that Walgreens provided the Reno-Sparks area for many years. We are excited that Renown can now provide our community with access to 24/7 Rx care,” said Adam Porath, Pharm.D., BCACP, BCPS, FASHP, Renown Health Vice President of Pharmacy Services. “By offering continuous pharmacy services, we aim to provide peace of mind to our customers and community- knowing that they can rely on us, any time, day, or night, to fulfill their prescription needs and offer professional guidance on medication management. Our talented team of pharmacists and techs are eager to serve our community with the Renown Pharmacy at Renown Regional Medical Center, starting Monday, April 29.” “In times of illness, timely access to medications is crucial for effective treatment and swift recovery. Whether its managing chronic conditions or addressing acute symptoms, adhering to prescribed medication schedules can significantly impact one’s health outcomes,” said Bill Plauth, MD, MMM, CPE, Chief Medical Officer for Renown Health. We believe that by extending our pharmacy hours, we can better support the health and well-being of our community, ensuring they receive care they deserve when they need it most. We invite our people to take advantage of our expanded pharmacy and experience the convenience and reliability of our 24/7 services.” Renown Pharmacy - Pringle is conveniently located on the first floor of Renown Regional Medical Center in Reno. The Renown Pharmacy is near Starbucks and specializes in hard-to-find pharmaceuticals at lower costs, such as certain compound medications not typically stocked at other retail locations. Prescriptions can be transferred to any of Renown’s three retail pharmacy locations by calling the most convenient location and allowing expert pharmacy staff to complete the process. You can then request refills and check your prescription status in the MyChart app. Renown Pharmacy Pringle, 75 Pringle Way: 775-982-7737 Renown Pharmacy South Meadows, 10101 Double R Blvd.: 775-982-5366 Renown Pharmacy Locust, 21 Locust St.: 775-982-5280 For full pharmacy information, visit: renown.org/pharmacy/. Renown Health continues to expand and hire in-demand clinical positions, including positions at Renown Pharmacy. Visit renown.org/careers to learn more.     About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®.

Read More About Filling The Community’s Need for a 24/7 Pharmacy

Renown Health is pleased to announce that Kate A. Ward, Pharm.D., BCPS, has been promoted to serve as Vice President, Oncology for Renown Regional Medical Center.    Dr. Ward has over fourteen years of service to the organization, most recently as Director of Clinical Pharmacy responsible for the oversight of all clinical pharmacy activities at Renown Regional Medical Center, Renown South Meadows Medical Center, and Renown Rehabilitation Hospital. Additionally, Dr. Ward is the Residency Director of the Post-Graduate Year 1 (PGY1) Pharmacy Practice Residency at Renown. Over the last decade at Renown, Dr. Ward has served as Pharmacy Clinical Manager, Pharmacy Clinical Coordinator and Clinical Pharmacist.   Dr. Ward will bring her pharmacy clinical service experience (including ICU, Outpatient Infusion, Pediatrics, Oncology and Emergency Services), Inpatient Care, Clinical Research, and Hospital Formulary Management, Electronic Medical Record Integration and Optimization to this important new role.   As a dyad partner with Max J. Coppes, MD, PhD, MBA, Director of the William N. Pennington Cancer Institute at Renown, she will bring her clinical, operational, regulatory, and administrative experience to lead the oncology division. Dr. Ward, Dr. Coppes and the dedicated team will advance Renown’s mission to expand care, prevention, screening, research, and education with the goal of establishing the first National Institutes of Health, NCI designated Cancer Center for our State.   “We are thrilled to welcome Dr. Ward as our new Vice President of Oncology. She brings a wealth of experience and a passion for advancing patient care. Dr. Ward will play a pivotal role in sharing the future our oncology division and furthering our commitment to providing exceptional care,” said Chris Nicholas, CEO of Renown Regional Medical Center.    As a licensed pharmacist, Dr. Ward holds a Doctor of Pharmacy degree from the University of Colorado, Health Sciences Center. The Pharm.D. is a professional degree like a Doctor of Medicine (MD) or Doctor of Dental Surgery (DDS). As a doctorate, it represents the increasing responsibility pharmacists have in healthcare systems and the high trust Americans have in pharmacists.    Dr. Ward completed her residency at Stanford Hospital and Clinics. She graduated from the University of Nevada, Reno with her bachelor’s degree in Nutritional Sciences. Dr. Ward is active in several professional associations and currently serves as a Pharmacy Board member for HealthTrust; Vice Chair of the American Society of Health System Pharmacists® Council on Therapeutics; and Vice Chair for the Silver State Scripts Board for the State of Nevada. Dr. Ward was the 2022 recipient of the Nevada Society of Health System Pharmacists (NVSHP) President’s Award. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team, visit renown.org/careers.

Read More About Exceptional Talent Joins William N. Pennington Cancer Institute at Renown; Dr. Kate Ward Brings Expertise and Vision as Vice President of Oncology Division

Nevada’s #1 ranked hospital system announces plan to hire 500 more physicians, nurses, clinicians for region In recognition of Valentine’s Day, Renown Health today announced a national physician, nurse, and clinical specialist recruitment campaign to help fill positions and expand access to community-based primary and specialty care across northern Nevada.   Over the last year, consumer demand for Renown physicians, providers and services has increased significantly. At the same time, the nationwide physician and nursing shortage that experts predicted has arrived. As a result, in an innovative partnership with over 7,000 employees, the health care system has launched a national recruitment campaign to ensure staffing to meet the needs of a growing patient base and community.     The new recruitment campaign, Fight for You, uses the tag line “Every day, we fight like you. Every day, we fight for you,” to appeal to clinicians and employees devoted to the not-for-profit healthcare system’s mission; to make a genuine difference in the health and well-being of the people and communities.” Watch the video here.    “We honor and celebrate every one of our 7250 employees,” said Brian Erling, MD, MBA, President & CEO of Renown Health, “and have launched this campaign to recruit 500 more dedicated and committed clinicians to care for our patients. Our transformation as a health system demands that we invest in our employees to meet the current healthcare needs of our community. Fight for You is a vibrant campaign that will attract those drawn to Renown’s mission of caring for one and all.”    The campaign is supported by social media promotion on Google, LinkedIn, Facebook, and Instagram. Compelling videos are being promoted on the health system’s website, social media accounts, and used at recruitment events to showcase the diverse faces of the Renown team. All open positions are listed on Renown.org/careers.  In terms of retaining current employees, Renown Health announced that starting April 1, 2023, they are expanding the 401(k)-retirement plan match based for Renown employees based on an employee’s seniority date. Under this expanded benefit, Renown will continue to invest 4% for employees who participate and have up to 4 years of benefit eligible service. And, for those employees with 5 to 9 years of service, Renown will match your contributions at 5% of your pay, 6% for those at 10-14 years, 7% for 15-19 years - and so on, up to 9% for those who have been at Renown for 25 years or more.    In addition, to support all employees in furthering their education, Renown is increasing educational reimbursement for full and part time employees to the IRS tax free maximum of $5250 and expanding the benefit to per diem employees in the amount of $2625. Per diem employees must meet the per diem requirements to be eligible for reimbursement.      “I am proud of the thousands of physicians, nurses and caregivers who provide exemplary, compassionate care, every day, to Nevadans in need,” said Melodie Osborn, RN, Chief Nurse Executive, Renown Health. “This campaign is about connecting people with a passion for healing and Renown’s mission, vision, and values of caring for the people who live here. Northern Nevada and Lake Tahoe are among the most beautiful places to live and work. We hope our campaign encourages others to consider growing and working for the #1 rated hospital in Nevada.”   As the region’s only Level 2 Trauma Center, Renown serves over 1 million people and 100,000 square miles. Nevada is one of the fastest growing states in the US and the population of Washoe County grew by over 50,000 people between 2010 and 2019, to a population of 471,519.  In U.S. News and World Report Best Hospital Rankings, Renown Regional Medical Center is named #1 in the State of Nevada for 2021. No other hospital in Nevada earned recognition from U.S. News.  About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team visit www.renown.org/careers.

Read More About More Doctors and Nurses to Serve You! Renown Shares the Love, Investing in Care for Community

Students ages 16 and older can now submit applications for entry-level, non-clinical opportunities at region’s top employer and one of the nation’s Top Places to Work ® Obtaining a career in healthcare has been the goal of many who seek to make a positive difference in the lives of others and improve the health of their communities. Overall employment in healthcare occupations is projected to grow 13 percent from 2021 to 2031, much faster than the average for all occupations; and this increase is expected to result in about 2 million new jobs over the decade, according to the Bureau of Labor Statistics. Today, Renown Health leaders announced they are accepting employment applications for individuals 16 years old to work in entry-level, non-clinical roles; formerly teens needed to be 18 years or older to apply for employment at Nevada’s largest not-for-profit health network. “Many of us who work today as physicians, nurses and key members of the healthcare team, started out as teenagers working or volunteering in our local hospitals,” says Brian Erling, MD, MBA, President & CEO, Renown Health. “Supporting local teens with their first jobs in healthcare, and providing support for life-long careers, helps build the workforce of the future. We are excited to welcome the next generation of Renown employees as they partner with us to care for our community and Fight the Good Fight.” “For more than 160 years, the foundation of our success has been to hire the brightest and most compassionate people,” says Brittany Brown, MBA, Director of Recruitment. High school students curious about a career in healthcare are encouraged to apply to one of the many entry-level, non-clinical positions available now at Renown Health. All entry-level positions offer flexible schedules to account for school schedules. Named Ragan’s “Top Places to Work for 2022,” Renown Health fosters a caring culture of values that include caring, integrity, collaboration and excellence. Renown was awarded for championing their workforce and providing guidance, initiatives and resources that promote a diverse, equitable and inclusive workplace, offering ample room for professional growth and providing effective communication that keeps employees engaged and informed. “Renown Health is rising to the occasion by expanding employment opportunities for high school students,” said Ms. Brown. “We hope to help teens develop career skills that will serve them today, and for a successful future.” The decision to lower Renown’s minimum employment age to 16 was rooted in the health system’s desire to support students in their long-term career goals and foster their interest in healthcare. Renown’s expert recruiters are poised to welcome teen applicants and be a resource for them throughout the hiring process. Along with offering education and career growth opportunities, Renown has extensive employee benefits available to full time and part time employees. Open part-time and per diem positions available for students who meet the new minimum age requirement of include, but are not limited to: Patient Access Representatives Patient Safety Assistants Patient Transporters Dishwashers Food Service Workers Housekeepers Renown Health also recognizes the value of experienced workers and believes in equal opportunities for all. Part-time, full-time and flexible positions are also available for people 55+ and retirees. Individuals may apply directly at renown.org/careers. Renown Health ensures equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. For more information, see our non-discrimination policy at renown.org. About Renown Health Renown Health is the region’s largest not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®.

Read More About Renown Health Lowers Minimum Employment Age To 16 Years Old

Most Wired Hospitals Use Technology to Deliver Better Patient Care & Experience. The College of Healthcare Information Management Executives (CHIME) has released their coveted Digital Health Most Wired Survey results for 2022, recognizing Renown Health with Most Wired status. Among the more than 38,000 organizations surveyed by CHIME, Renown Health ranked above peers in categories like analytics and data management, population health, infrastructure and patient engagement. The survey assessed the adoption, integration and impact of technologies in healthcare organizations at all stages of development, from early development to industry leading. Renown Health earned a Most Wired level 7 (of 10) achievement for use of technology for better patient care and patient experience in both CHIME’s acute and ambulatory surveys. This is Renown’s sixth consecutive year on CHIME’s Most Wired list, and Renown is the only healthcare organization in Nevada recognized with this prestigious award. “New and emerging technologies have transformed healthcare in recent years,” says Brian Erling, MD, MBA, President & CEO of Renown Health. “We are proud that our physicians, nurses, clinicians, and employees continue to be nationally recognized for their efforts to implement clinical systems and digital health tools to improve care for patients. Improving care through advances in technology and IT systems allows us to realize meaningful outcomes including increasing patient access to healthcare services, improving patient experience, and reducing costs across the entire system.” “To care for all those we serve, Renown’s IT team has open discussions and collaboration with care providers to think creatively and strategically about how to deploy advanced technologies that enable the best clinical outcomes for our patients,” says Chuck Podesta, Chief Information Officer, Renown Health. “Renown’s proactive approach to technology supports our mission– and is one of the many elements that set our organization apart. We are honored by CHIME’s recognition of our teams and processes to better care for patients.” “When clinicians have instant access to the information that they need to make care decisions; patients benefit,” says Sarah Kramer, MD, Chief Medical Information Officer, Renown Health. “Our technology investments include a single, unified electronic medical record system that spans all major hospital areas including inpatient, outpatient, emergency, intensive care, and surgical units. Having a single digital electronic medical record for our patients makes it possible for an entire team of clinicians across the continuum of care able to review a patient’s chart without needing to request that a physical chart be transported to them, which can take time and resources and sometimes delay care decisions. Our automated medical record system allows the right information to flow to our clinicians when and where they need it, ensuring safe and effective care. Patients also have ready access to all their medical information through the MyChart ® smartphone app, and are able to self-schedule for mammograms and lab appointments, message their primary care providers and refill medications as needed.” “The medical record is not the only area that benefits from an infusion of health IT,” says Melanie Morris, MSN, RN, Director of the Renown Transfer and Operations Center (RTOC). “Renown is pleased to serve as a model of coordinated patient care for the nation. Similar to how air traffic controllers manage traffic in and out of airports, the Renown Transfer and Operations Center (RTOC) team sees a birds-eye view of what’s happening with patients across our entire integrated delivery system. Having access to real-time information is critical because every action we take is tied to improving the health and well-being of our patients. Time and accuracy are always of the essence, and this Center drastically improves the efficiency of the entire Renown Health system.” Success in digital health increasingly determines the quality of patient care, and the scope of the CHIME Digital Health Most Wired survey reflects the progress of leading healthcare providers as they reinvent healthcare for a new century. The survey and recognition program serves as a comprehensive digital health checkup for healthcare organizations worldwide. “We are proud to honor your team’s exceptional dedication to excellence in digital health,” said Russell P. Branzell President and CEO, CHIME. “Your pioneering performance in the industry inspires other organizations by example. Patients in communities around the world receive better care when you drive change through digital transformation, as you have proven through your success in this rigorous program.” About Renown Health Renown Health is Nevada's largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children's hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®.  About CHIME The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With more than 5,000 members in 58 countries plus two U.S. territories and over 190 healthcare IT business partners and professional services firms, CHIME and its three associations provide a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs, and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.

Read More About Renown Health Honored with 2022 Digital Health Most Wired Award

The award is given annually to a member of the Nevada pharmacy community making significant and sustained contributions to the field Kate Ward, Pharm.D., BCPS Director of Clinical Pharmacy at Renown Health is the 2022 recipient of the Nevada Society of Health System Pharmacists (NVSHP) President’s Award. Dr. Ward has been with Renown for over a decade, starting as a Clinical Pharmacist in 2009. As the Director of Clinical Pharmacy, she is responsible for the oversight of all clinical pharmacy activities at Renown Regional, South Meadows and Rehab. Additionally, Dr. Ward is the Residency Director of the Post-Graduate Year 1 (PGY1) Pharmacy Practice Residency at Renown Regional Medical Center. “We are so proud that Kate has been recognized by the Nevada Society of Health System Pharmacists with the President’s Award and for her many accomplishments as a member of our Renown Pharmacy team. With 66% of adults taking five or more drugs per day and 27% taking 10 or more per day, a pharmacist’s review is critical in supporting patient safety and well-being,” says Tom Graf, MD, interim CEO, Renown Health. “Beyond that, pharmacists have the ability to suggest methods for accurately and effectively taking prescribed medications, discuss medication safety, identify and manage side effects and assist patients and families in managing chronic health conditions.” As a licensed pharmacist, Dr. Ward holds The Doctor of Pharmacy degree (abbreviated Pharm.D. or PharmD) from the University of Colorado. The Pharm.D. is a professional degree similar to a Doctor of Medicine (MD) or Doctor of Dental Surgery (DDS). As a doctorate, it represents the increasing responsibility pharmacists have in healthcare systems and the high trust Americans have in pharmacists. The Doctor of Pharmacy degree takes three to four years of undergraduate pre-professional (prerequisite) coursework, followed by four academic years in a professional program. Most students need four years to complete their prerequisite courses. Thus, it usually takes eight years of college study to earn a Pharm.D. and become a pharmacist. Pharmacists working in hospitals and health systems often complete additional post-graduate training after a Pharm.D. degree. Dr. Ward completed a PGY1 Residency at Stanford prior to joining the Pharmacy Department at Renown. “Dr. Ward is such an asset to Renown and our community. Her incredible perseverance to reach for and achieve higher aspirations has resulted in this important recognition by our peers across the state. She consistently contributes her pharmacy expertise to patients, physicians, clinicians and healthcare students and volunteers her time to advance the profession at both the state and national level through pharmacy professional organization participation. It is wonderful to have her efforts recognized by NVSHP,” says Adam Porath, Pharm.D., BCACP, BCPS, FASHP, Vice President, Pharmacy. On Sept. 24, NVSHP and the Nevada Pharmacy Alliance held their annual joint meeting at Renown Regional Medical Center. During this meeting, Dr. Ward was awarded the NVSHP President’s Award. The President’s Award is awarded annually at NVSHP President's discretion to a member making significant and sustained contributions to NVSHP. Dr. Ward was specifically recognized for representing the State of Nevada at the American Society Health System Pharmacists House of Delegates for several consecutive years, as well as her continuous contributions to the annual NVSHP Student Symposium. Established in October 2006, NVSHP has diligently worked on continuing the strong foundation developed to better meet the needs of health-system pharmacists in Nevada. The organization was established on a strong mission statement that enables Nevada's pharmacists to be heard, from all regions of the state and in one collective voice to advocate for patient care. Are you interested in working with this award-winning team? The Renown Health Pharmacy is hiring for multiple roles, including pharmacy technician and clinical pharmacist. For more information, visit careers.renown.org. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 6,500 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®.

Read More About Renown's Dr. Kate Ward Honored with Nevada Society of Health System Pharmacists (NVSHP) President's Award

Three scholarship recipients honored with Cherie Elvin Memorial Scholarship for 2016 Reno Air Race tragedy; Ten others recognized with nursing scholarships by Renown Health Foundation donors. Thirteen area nursing students were the stars of the show today at an event celebrating nursing education. Renown Health leaders held the 2022 Nursing Scholarship Award ceremony to recognize future nurses making a genuine difference in the lives of others, and awarded scholarships to help them pursue their education. Scholarships were presented to thirteen nursing students who are also working at Renown Health and currently pursuing their nursing degrees. Today’s financial awards build on scholarship support from The Cherie Elvin Memorial Fund, which was created by the Elvin Family as a legacy to honor their mother, Cherie, who died at the 2011 Reno Air Races.  Melodie Osborn, RN Chief Nursing Executive; Jana Elliott, RN, DNP, Chief Nursing Officer for Renown Regional; Erin VanKirk, RN, Director of Nursing Education and Alicia Glassco, RN, Director of Medical-Surgical Nursing, presented the scholarships with Thomas Graf, MD, interim CEO of Renown Health during the event held at Mack Auditorium at Renown Regional Medical Center this morning. Members of the Elvin family attended the event via video link, and spoke to the group after watching a clip from Broken Propeller, an online documentary film by producer/director Christine Lazzarini that honors the heroes who responded to the tragedy on September 16, 2011. It was on that day that The Galloping Ghost, a highly modified North American P-51D Mustang racing aircraft, crashed into spectators while competing at the Reno Air Races in killing the pilot, James K. "Jimmy" Leeward, and ten people on the ground. Sixty-nine more people on the ground were injured. It was the third-deadliest airshow disaster in U.S. history.  The 2011 air race crash had an immeasurable impact on the entire Elvin family. Cherie, 73, lost her life, while Chuck, her husband of 52 years, their two sons and daughter-in-law all lost part of their right legs. The family received treated at area hospitals and is still grateful for the care, kindness and support received in northern Nevada. Cherie's son, Bill, and daughter-in-law, Rachel, spoke to the group saying, “As the Elvin family we honor and remember Cherie and work to support nurses in our community.” The care the family received from the physicians, nurses, hospital care providers, EMS teams, and the community inspired the Elvin Family to increase their funding from one scholarship to three scholarships.  Cherie Elvin Memorial Fund scholarships were presented to Alexis Perkins, Katelynn Mahone, Veronica Wentker, who all attend the nursing program at Carrington College.  To recognize the dedication and sacrifice, and to encourage others to pursue a nursing education, the nursing leadership team and Renown Health Foundation donors, for the first time, also awarded scholarships to ten additional recipients for a total of 13 awards. Each scholarship is valued at $1,000 and awarded to employees who are committed to working at the bedside, convey the fundamental qualities of a nurse and look to connect with patients recovering from traumatic situations. Kami Sherpa, who is a critical care technician in Telemetry, wants to work as a registered nurse in Telemetry or the Intensive Care Unit when she graduates. She is currently attending the Orvis School of Nursing at the University of Nevada, Reno. Kami wrote, “I lost my grandad at a very young age. When he died, I decided to become a nurse and to do my best to make every person’s hospital stay a good one. I am the first person in my family to go to school and to earn a bachelor’s degree. This scholarship means so much. I know my mom and my grandma will be proud. I promised them I would take care of people in need and ease their pain. Nursing is my passion in life.” Nursing is an extremely rewarding career, and it has the added benefit of being in high demand. However, getting through nursing school takes a lot of hard work—and it can be expensive. According to the  Bureau of Labor Statistics (BLS), in 2019, there were approximately 3 million people working as registered nurses in the U.S. Demand for the role is expected to increase by 7% from 2019 to 2029. The average cost of nursing school can vary widely. The cost for a Bachelor’s in Nursing (BSN) can be comparable to any other four year degree. According to U.S. News, the average cost of tuition for the 2020-2021 school year was $9,687 for a four year public school, and $35,087 for a four year private school. Some may pursue other pathways, such as an online RN to BSN program, which can sometimes be more affordable ranging between $25,000 to $80,000 in cost. While this may seem costly, the median annual salary for an RN in 2019 was $75,330. “There has never been a more important time to recruit and retain qualified candidates to become nurses,” said Thomas Graf, MD, interim CEO of Renown Health, as he announced the increased commitment of donors to Renown Health Foundation.  “Your journey to become a nurse includes a lifelong commitment to learning and showing up as your best self,” said Jana Elliott, Chief Nursing Officer for Renown Regional Medical Center. “Treat each patient as the most important person in the world to you. There is no more important or fulfilling work than to serve as a nurse.” She added, “You are on an incredible journey filled with joy, fulfillment, and a deep sense of purpose. Being a nurse requires a passion for people, a profound belief in serving others; trust in your teammates, the ability to embrace change, flexibility and true grit. It is an incredible privilege to be a nurse and to serve others in what is, perhaps, their greatest time of need.  The scholarship recipients of the 2022 Renown Health Nursing Scholarships are: Jion Manicdao Emily Thomas Christian Roberts Blake Conger Alaina Galyean Sadie Chalupa Jillian Dutra Leslie Zolan Kami Sherpa Erin Kristin Ramos Renown Health values and encourages employees to continue their education and supports career aspirations and goals. The education assistance program offers loan reimbursement and repayment opportunities as well as educational and financial guidance from experts. College tuition, certification and certificate reimbursement is provided for employees who are currently enrolled in college/university or taking the extra steps to receive a professional certification or certificate. In addition, the organization supports employees who have previously completed their education and are now managing the burden of student loans.  Renown Health is currently hiring registered nurses and other positions at https://careers.renown.org/ As a not-for-profit health system, Renown relies heavily on community funding. To donate to the Renown Health Foundation and nursing education, please call 775-982-5545 or email foundation@renown.org.   About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

Read More About Thirteen Area Nursing Students Recognized With Scholarships

Recognized as a workplace that champions caregivers, diversity and professional growth by Ragan Communications Renown Health has been recognized among Ragan’s “Top Places to Work” for 2022. Ragan’s award winners represent organizations that value internal communications, foster collaborative and innovative workplaces that champion caregivers, cultivate a culture that thrives with diverse ideas and backgrounds and supports professional growth and well-being. In selecting Renown Health for this honor, Ragan judges noted that Renown Health earned its spot as a top place to work by “taking swift action to respond to pandemic challenges.” They noted that “the teams at Renown Health, serving northern Nevada, Lake Tahoe and northeast California, practice emergency preparedness 365 days a year. When the COVID-19 pandemic struck, those teams took swift action to ensure Renown and the community remained ready and prepared.” Renown had the foresight to create an Alternate Care Site (ACS) in the Mill Street parking structure of its Regional Medical Center in Reno, Nev. No other organization in northern Nevada, public or private, prepared for an overflow of patients with COVID-19. Until January 2021, the ACS served hundreds of hospitalized patients and allowed caregivers to remain on campus with access to lab, pharmacy, imaging, food and other crucial services. Patients are now cared for within one of Renown’s hospitals or monitored in their homes 24/7 by clinicians in the Renown Transfer and Operations Center. Many employees worked remotely throughout the pandemic; Renown’s human resources department listened to their employees' thoughts and opinions. Positive feedback about remote work (which included decreased commute times, fewer distractions, improved work-life balance and a reduced carbon footprint) resulted in allowing more than 700 employees to continue working remotely, with having the option to “hotel” onsite at any time. In June 2020, the Renown Laboratory team sprang into action to help meet the growing demand for COVID-19 testing. Renown expanded staffing and in-house testing capabilities, allowing Renown to swab and process up to 1,000 COVID tests for patients each day and share results within hours. Working with the mayor’s COVID-19 task force and local faith and community leaders, the hospital also provided free COVID-19 testing for communities of color to address health equity needs. After several weeks of employee and volunteer drive-thru vaccination events, Renown also supported the Washoe County Health District and the state in vaccinating more than 70,000 neighbors and caregivers. Aristotle, supervisor of clinical nursing in Neurosciences says, “As a leader on my unit, I love the fact that I get to see the growth and development of my team, and be a part of a support system that helps elevate them in to the future endeavors to really breed that culture of excellence at Renown.” See his video here. Reviewers at Ragan stressed, “Employees want to work at organizations like Renown that champion their workforce and provide guidance, initiatives and resources that promote a diverse, equitable and inclusive workplace, offer ample room for professional growth and provide effective communication that keeps them engaged and informed.” After listening to employees, Renown announced a number of additional benefits to promote ways to increase work/life balance; support rest-and-recuperation strategies, and new financial resources essential to sustaining happy, high-performing teams. In U.S. News and World Report Best Hospital Rankings, Renown Regional Medical Center is named #1 in the State of Nevada for 2021. No other hospital in Nevada earned recognition from U.S. News. Renown Health is hiring key roles to support the health and well-being of our community, and encourages those with a passion for service to join the Renown family to Fight the Good Fight. Apply on line at careers.renown.org. About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. In U.S. News and World Report Best Hospital rankings, Renown Regional Medical Center was listed #1 in the State of Nevada. Renown has a long tradition and commitment to improve the care and the health of our community. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

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Passionate about food and coffee? Interested in serving patients and health care heroes? Courteous and diplomatic? Have a high school diploma? Read on to discover the career for you. When you think about the word LOVE, do you think about delicious FOOD or a mug of hot COFFEE? When you talk with friends, do your conversations start and end discussing a new recipe, a new restaurant or TV food show?  Do you get great satisfaction from preparing a great meal? Do you dream about being able to make a steaming hot latte with almond milk in minutes? Are you a nurturer who envisions creating and delivering a hot, delicious, nutritious meal to someone recovering from a surgical procedure or recovering from an illness? Would you enjoy making a special celebration meal for a family who has just delivered a baby, a cake for a wedding at a patient’s bedside, or for a family reunited with papa after receiving good news about his cancer recovery?  Are you looking for some career options to keep you connected to great food and coffee? Renown Health is now offering a number of career options that encourage you to satisfy your love for food; earn money, paid vacation/sick time, great health benefits; have a regular schedule; advance your career and earn a college or university degree at the same time.  There are some outstanding benefits to working in food-related careers at the region’s top employer and the region’s largest non-for-profit, charitable organization. Renown employees work every day to make a genuine difference in the lives of others, and we are looking for you to join us.  Many food services professionals started their careers in entry-level positions and worked their way up. Other benefits to working at Renown include transferable career skills, free or discounted food and the opportunity to give back and serve your community.  Whether you are just starting your career or looking for a new challenge, you are sure to find something that is perfect for you. Many positions require only a high school diploma or a GED. Start exploring today with our list of nine terrific food and beverage-related careers available today at Renown Health and apply online at renown.org.  1) Be a Barista at Starbucks; Renown Regional Medical Center, full/part time, all shifts If you love talking to people, have a good sense of humor and like to move fast, then this job is a great fit for you. You will meet people from every field and make friends with many of them. You will learn to be an expert in handcrafting delicious, perfect beverages—while proudly wearing the green Starbuck’s apron. You will be a part of the first Starbuck’s in the area to operate 24 hours a day, 7 days a week. Average Starbucks barista hourly pay is at the national average of approximately $12.32. In addition, you will receive paid training, tips, a full Renown Health medical, retirement, paid vacation/sick time benefit package and access to internally posted positions. You will need a high school diploma or GED; however, experience is not necessary for this entry-level position. Starbuck’s employees can drink as many lattes as they want—as most beverages are free for employees during work breaks! 2) Chef It Up as a Hospital Cook & Cook Lead; Renown Regional Medical Center, Renown Rehabilitation Hospital, full/part time, all shifts.  If you love preparing nutritious, appetizing food for others, understand the importance of individual requirements for medical and cultural diets, this may be the perfect job for you. Most people landing a job as a Cook in a hospital have five or more years of experience working in a restaurant but do not have a college degree, yet they are able to earn an average salary range: $26,860 – $61,870. Benefits include a predictable schedule, which may mean more time with your family and at home. You will also receive vacation and sick days, and health, vision and dental benefits. In addition, you would be fueling physicians, nurses and others to get through a long workday, making a genuine difference in the lives of others and having a positive impact on society.  3) Special Delivery! Food Servers; Renown Regional Medical Center, full/part time, all shifts. If you love assembling and serving meals to patients, this is the job for you. You will setup, prepare and clean up for patient meal service and may serve as the link between Nutrition Services and patients. You may also transport food carts to the patient room floors and help with kitchen general cleaning and sanitation. 4) Show Your Creative Side as a Food Prep Artist; Lead Sandwich Artist; Renown Regional Medical Center, full/part-time, all shifts In this role, you will make and serve salads, desserts, and sandwiches with fresh ingredients and promptly serve them to hungry and happy customers. Lead Sandwich artists are in demand at the Subway restaurant located within Renown Regional Medical Center.  5) Making it Just for You! Nutrition Representative; Renown Regional Medical Center; per diem, all shifts In this role, you will meet with patients, help them review their meal options, and ensure their special and customized meal is delivered to their room. As a customer service agent, you will answer the phone for food orders, enters the meal choices into the computer system and understand menus, diet restrictions, recipes and food inventory.  6) Cashing In as a Food Services Cashier; Renown Regional Medical Center; full/part-time, all shifts 7) Food as Medicine as a Clinical Dietitian; Renown Regional Medical Center; part time, days Patients recovering from illness need to fuel their bodies with the most nutritious foods. In this role, you will provide nutrition education and counseling, clinical nutrition assessments, planning and evaluation of infants, children, adolescents, adults and geriatric patients, and work to meet the patient's physical, cognitive and psychosocial needs through proper nutrition and education.  8) The Answer is YES! Manager of Hospitality; Renown South Meadows Medical Center; full time As our manager, you would deliver exceptional customer service in all aspects of food and environmental services. You would get to build, hire, train and lead an engaged team and provide the highest quality service to meet the needs of patients, employees, visitors, and physicians. 9) Customer Service Fanatic? Retail Food and Beverage Supervisor; Starbucks You would be very popular-leading the operations of Starbucks and Subway franchises at Renown Regional Medical Center. You would ensure lead and empower and train your team to be the best- and be sure you budget is balanced and the customer service is exceptional.  At Renown Health, we share a boundless vision that inspires us to learn, grow and exceed expectations for patients, their families and one another. A career with us offers you: • An uplifting and progressive environment focused on community health and wellness initiatives. • A culture that values your contributions and supports your personal and professional development. • Affiliations with the University of Nevada, Reno, Desert Research Institute and other organizations that help spur innovation and opportunity. To apply for these career opportunities and others, please visit us online at https://careers.renown.org/  About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

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Listening to what employees need most now and for the future; ensuring families are healthy, financially secure The Federal Reserve raised its benchmark interest rate last week for the first time since March 2020. This will mean a higher cost of borrowing on credit cards, student and home loans, car financing and more. It could also mean more returns from savings accounts, depending on the institution. This news, coupled with concerns about mental health and physical well-being as caregivers come through the pandemic has presented leaders at Renown with a unique opportunity to reframe approaches to how to help their employees grow, feel financially supported and engage as part of a healthy and thriving team. After listening to concerns of employees and their leaders, Renown Health’s Human Resources department and leading industry partners have announced a number of additional benefits to promote ways to increase work/life balance; support rest-and-recuperation strategies, and new financial resources essential to sustaining happy, high-performing teams. Renown Health is hiring key roles to support the health and well-being of our community, and encouraging those with a passion for service to join the Renown family to Fight the Good Fight, by applying on line at careers.renown.org. Expanded and new employee benefits for 2022 include: 1. Expanded Physical Health, Medical and Dental Plan Benefits. The MOBE program, offered at no charge, offers each employee a personal Health Guide to support four core elements of health; diet, sleep, physical movement and emotional well-being to help build healthy habits, fuel a better life, provide energy and promote healing. This year, Renown expanded its Medical Plan coverage, adding new benefits, without increasing rates paid by employees. Renown offers health insurance benefits through Hometown Health, northern Nevada’s largest and only locally owned not-for-profit insurance company with wide-ranging medical coverage. Hometown Health offers access to the largest network and highest quality clinical services provided by 1,200 medical doctors and specialists in 150 sites of care, including those with Renown Medical Group; urgent care centers; lab and imaging services; and the state’s #1 Us News & World Report hospitals, Renown Regional Medical Center (2022) and Renown South Meadows Medical Center (2021). New medical benefits added this year include telehealth visits with a $0 copay; Renown Pharmacy prescriptions with no deductible; and if employees and their families need to travel out of the area for essential care, there is now a travel stipend offered for University Medical Center in Las Vegas or to University of Utah Health. The organization also reduced the cost for health insurance premiums paid by part-time employees (20-30 hours). In addition to improved health benefits, the dental network was expanded through MetLife Dental, with no increases in dental rate premiums paid by employees in 2022. As a non-profit organization, Renown is able to offer employees the ability to establish Flexible Spending Accounts as way to use tax-free dollars to pay medical expenses not covered by other health plans. 2. Enhanced Wellness and Mental Health support programs. Renown Health is home to the Stacie Mathewson Behavioral Health & Addictions Institute. As leaders, they are working to remove the stigma and barriers to using mental health services when needed; reinforcing that seeking help indicates strength, not weakness. This includes encouraging team members to take a day off to refresh and recharge or take advantage of confidential, mental health counseling visits at no charge. Renown updated their policy to include mental and emotional well-being as eligible for use of sick leave. Through the pandemic, to be sure employees had the time should needed, leadership added 80 hours of sick time to employee’s sick banks as well as $0 copay for Teladoc behavioral health sessions and nutrition services (virtual). Renown encourages physical fitness and inspires the health and well-being of employees by supporting participation in races (on foot or via bike) in their communities. Employee who race, run, walk, triathlon or bike may submit for reimbursement for an individual entry fee up to $100. 3. Appreciating and Engaging Employees. Many teams may now be working on-site, hybrid and remotely, which means getting together to make new memories is more complicated. Renown Health leaders continue to bring camaraderie and bonding into the workplace by investing in holding monthly Pride events for staff, hosting everything from online socials to game nights to help re-establish bonds. At Renown, employee engagement also takes the form of employee recognition programs. The Everyday Amazing program encourages employees to thank each other for outstanding service via an online platform, and earn certificates and points towards gift cards and prizes. Employee and organization-led leadership and career education programs are encouraged, as well as paid volunteer opportunities (four hours each quarter), and matches of up to $1000 for non-profit organization boards on which Renown Health employees serve. Renown offers events and yearbooks to help employees celebrate their history and accomplishments, as well as Celebrate Amazing, a special event to honor Service Milestones, Top Talent and Women of Achievement award winners. Renown supports the community and engages medical providers and employees to attend events with the Reno Aces, UNR football and basketball games, the Great Reno Balloon Race and hundreds of community events each year. 4. Living Debt Free with Financial Wellness Programs. A free financial wellbeing program from Salary Finance is available at no cost to employees, with a salary-linked loan product. This benefit enables employees to borrow or save money directly through their paycheck. Salary-linked loans allow employees to access affordable credit that they can easily repay through their salary, helping them pay down existing debt or avoid high-interest credit cards, overdraft fees, or payday loans. Salary Finance provides affordable borrowing options in times of need, as well as a financial education component, which helps employees understand their current level of financial content specific to their needs. Since launching, over 40% of employees have engaged with the Salary Finance offering, and over 500 have accessed affordable credit through Renown's custom-branded Salary Finance Financial Wellbeing Hub. “It has made a wonderful impact and has lessened my frequent stress regarding my debt," said a Renown employee enrolled in the program. In total, it is estimated that employees have saved nearly $275,000 on interest, and that number continues to grow as more employees take advantage of the benefit. The Greater Perks program from Greater Nevada Credit Union, the official credit union for Renown employees, offers a number of benefits including a $100 bonus for opening a new checking account, $25 when opening a new “I Can Save” account, $500 credit towards an appraisal for a home loan, low-cost rates on short-term personal loans and auto loans, and regular online financial wellness seminars. Membership with the credit union is not required to take advantage of Greater Nevada Mortgage’s offerings. In addition, donors have supported, through the Renown Health Foundation, funds for help employees who have suffered a personal financial catastrophe, and are in need for emergency funding to pay bills, with no repayment required. 5. Educational Assistance Reimbursement, Student Loan Repayment, Continuing Education for Learners. Renown values and encourages employees to continue their education and supports career aspirations and goals. The education assistance program offers loan reimbursement and repayment opportunities as well as educational and financial guidance from experts. College tuition, certification and certificate reimbursement is provided for employees who are currently enrolled in college/university or taking the extra steps to receive a professional certification or certificate. In addition, the organization supports employees who have previously completed their education and are now managing the burden of student loans. Employees also have the option to invest in a 529 college savings plan, an investment program designed to help people save for future education expenses for children/dependents at almost any private or public college or accredited higher education institution. 6. Onsite Childcare & Adult Care Assistance. Figuring out the childcare puzzle has been a hurdle for working parents through the pandemic. Renown is one of a select number of health systems that offer onsite childcare. Renown Health Child Care Center welcomes employees' children ages six weeks to six years (and not yet in kindergarten). The center is licensed for 176 children and features 11 classrooms: three infant classrooms, four toddler and four preschool classrooms. Staff help parents with resources to find care for their children onsite, or with licensed daycare providers in the community. Employees increasingly are caring for older adults in their families. As a non-profit organization, employees are able to contribute to tax-free savings FSA accounts that cover dependent care for children and older adults. 7. Flexible Schedules and Locations. Renown now provides the ability for medical providers and employees to work on-site, hybrid and remotely. This year as many employees working remotely moved out of state to be closer to friends or family, Renown kept pace, employing a Professional Employment Organization called Tri Net, in a co-employment model to assist with national benefits and tax administration. Renown is now able to recruit and retain remote employees from Maine to Minnesota and offer, for a wide range of positions in IT, finance and other support services, remote and flexible schedules that are attractive to many across the country. For clinicians, there are a large variety of positions now available at over 100 locations across the state. On March 7, Renown increased the cap of shift differential to 10% up to $6 an hour and added a weekend differential for staff for up to 5%. At Renown’s hospitals, there are employment positions available 24 hours a day, 7 days a week to serve the community. Other providers and employees take advantage of a compressed workweek, 12-hour shifts and other options, which allow them the flexibility to live their best life at work and at home. 8. Renown’s Retirement Savings Plan. Retirement savings plans including a full 401(k) plan through Vanguard are available for employees to save for retirement. Employees can contribute from1-75% of pre-tax pay (up to annual IRS limit) and receive a matching contribution from Renown of 4% when you contribute 4% or more to a 401(k) plan. Rollovers of a former employer's 401(k), 403(b), 457 or other qualified plan can be made into a Vanguard plan at any time. In addition, in-service withdrawals are allowed at age 59 1/2 from 401(k), and a new Roth 401(k) option was added. Join the Renown team: Renown Health is now hiring key roles in our organization to support the health and well-being of our community. To join the Renown family to Fight the Good Fight, apply on line at careers.renown.org. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

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Renown Health & Hometown Health leverage cloud technology to improve access to care and coverage A person’s ability to access health services has a profound effect on every aspect of his or her health, yet almost 1 in 4 Americans do not have a primary care provider (PCP) or a health center where they can receive regular medical services. In addition, because of concerns about COVID-19, the CDC reports that an estimated 41% of U.S. adults have delayed or avoided medical care including urgent or emergency care (12%) and routine care (32%). Avoidance of urgent or emergency care was more prevalent among unpaid caregivers for adults, persons with underlying medical conditions, Black adults, Hispanic adults, young adults, and persons with disabilities. With the goal of improving health by helping people get the healthcare services they need, Renown Health, based in Reno, NV, is leveraging Amazon Web Services (AWS) to enhance access to care. As part of Renown’s continued journey to transform healthcare, the healthcare network is implementing Amazon Connect – AWS’s omnichannel cloud contact center service. The easy to use and quick to deploy solution allows patients to easily access customer service for Renown’s Hometown Health insurance plan, schedule imaging appointments, Epic MyChart patient electronic medical record support and general customer service. Customer service is now available in multiple languages over the phone, and via online live agent chat and email, making it easier and more convenient for people to make appointments for the care they need. Amazon Connect enables Renown Health to scale up to handle unexpected high call volumes and scale back rapidly. The solution also provides call center agents the flexibility they need to work remotely, without compromising the customer experience. “Renown is proud to be one of the first nonprofit healthcare organizations in the country to use Amazon Web Services as part of a comprehensive customer access and outreach program,” says Tony Slonim, MD, DrPH, President & CEO, Renown Health. “We are excited to deploy their innovative contact center technology to assist us in connecting people with Renown medical providers and health services. Our goal is to make connections quick, easy and convenient, so more people will be encouraged to receive the health care services they need.” “Today’s generation of healthcare consumers expect a friction-less experience—from finding a caregiver, to booking an appointment, to receiving treatment. With this new solution, Renown Health will be able to meet their customers’ expectations faster and more efficiently than ever before,” said Phoebe Yang, General Manager, Healthcare at AWS. “AWS looks forward to working with the innovative team at Renown Health as they leverage the power of the cloud to improve the health of communities they serve." “Especially with COVID, but even before, many people don’t get recommended healthcare services, like cancer screenings, because they lack a primary care provider, or access to health care professionals. At Renown Health, we have a commitment to caring for people, with Reliable and Exact Care and the ability to connect — in person and virtually — to help ensure people get the care they need, when and where they need it,” says Thomas Graf, MD, Chief Clinical & Quality Officer at Renown. “Our goal is to reduce barriers and enhance access, so all who need care can receive care,” says Candace Dietrich, director of the Engagement Center at Renown. “AWS technology is helping to improve the customer experience and drive efficiencies. Our collaboration with AWS makes health care more accessible for all, which ultimately is better for the entire community.” “Amazon Connect is a key component of our digital front door virtual care strategy and supports our customer service goals and Reliable & Exact Care at Renown,” said Chuck Podesta, Chief Information Technology Officer at Renown. “Hometown Health is a community-focused organization and with support from AWS, we continue to improve the health and well-being of the communities we serve,” says David Hansen, Chief Executive Officer of Nevada’s largest not-for- profit health insurance provider. “We are proud to have a care and coverage network serving half a billion people across 100,000 square miles across Nevada, Lake Tahoe and northeast California, and committed to creating healthier communities.” About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. For more information, visit renown.org.

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Renown recognized nationally for having "Best Website" and COVID-19 microsite for health care information. The internet is now the No. 1 source consumers turn to for information about physicians and hospitals, according to a Professional Research Consultants report. Of the 1,000 consumers interviewed, 72% of consumers use the internet to find healthcare information, up from 60 percent in 2015. The top five reasons people use the internet for healthcare information are to: Research a diagnosis or condition: 87 percent; Research prescribed medications: 82 percent; Check for symptoms: 74 percent; Research quality service of physician: 50 percent; Search for a new physician: 50 percent. In addition, fifty-three percent of consumers spoke to a physician about information or treatments they found on the internet. "With the web becoming an increasingly popular source of medical information for today's patients, we are working with partners to build a better website that is easier to use and providers a better experience," said Tony Slonim, MD, DrPH, President & CEO of Renown Health. "Sometimes, people need help or answers in the middle of the night. It is important to have information that is available 24 hours a day and in one convenient location." The new renown.org website created by Renown Health's Marketing and Communications Team in partnership with americaneagle.com web design won the highest level national award, Platinum for "Best Overall Internet Site," at the eHealthcare Leadership Awards ceremony on Nov. 4 at the 25th annual Digital Healthcare Internet Conference (HCIC) in Las Vegas. The awards program honors the very best websites and digital communications of healthcare, pharmaceutical/medical equipment firms across the U.S. In addition, Renown Health won a Platinum award and "Best Landing Page/Microsite" for their COVID-19 microsite. "During this unprecedented time of the COVID-19 pandemic, expert digital communications skills and efforts have been critical to helping healthcare organizations save lives and protect communities all around the country," said Jane Weber Brubaker, Chair, eHealthcare Leadership Awards and Executive Editor, Plain-English Health Care. "The internet holds the potential promise of improved patient outcomes, especially when one is faced with a critical or life-threatening disease or condition. Appropriate and timely access to health information helps support optimal treatments, optimal care, and improved outcomes for a patient." The eHealthcare Leadership Awards is a leading awards program that recognizes the very best websites, digital communications, and business improvement initiatives of a wide range of healthcare organizations. This year's judging focused on factors that included delivery of strong healthcare content, interactivity, medical care support, and integration with the organization's operations, as well as strength of website design, ease of navigation, and digital accessibility. The Best Overall Internet Site category had to address more than 40 factors from the judges.  Furthermore, Siteimprove, a multi-national software-as-a-service company, provided an accessibility score for entries in the Best Mobile Website and Best Overall Internet categories. Renown Health's accessibility was first weighted and then combined with the judge's scores against the specific criteria for each category to calculate the final score. Winning this award is a true testament to Renown's focus on designing ADA (Americans with Disabilities Act) compliant websites. Tony Svanascini, Americaneagle.com's CEO, said, "We are elated to have our partners at Renown Health win a 2021 eHealthcare Leadership Award. Renown's website redesign was truly a team effort and exemplifies the hard work and determination of everyone involved." "Through our website or our "digital front door," we welcomed over 2.2 million visitors over the past year to renown.org. Our greatest joy is to know we are helping others get the help they need," says Suzanne Bharati Hendery, MA, APR, Chief Communications & Customer Officer, Renown Health. "We are always looking for ways to make health care more convenient and delightful. Being able to quickly provide answers to questions, being able to quickly connect people to a medical provider or service, and allowing people to get care from their couch, in a way that is easy and delightful, is our goal." Renown Health was the only health care system in Nevada to be honored, ranking alongside other national health leaders including UCLA Health, Stanford, Geisinger, Oschner, Providence and Mount Sinai. "Our employees are very proud of the work they do for our community. Our team is proud to help tell this story through our website. To be recognized at a national scale is always gratifying and motivates us to continue to create reliable online portals to serve our customers," says Cristal Herrera Woodley, MBA, Director of Marketing and Communications. The 2021 eHealthcare Leadership Awards recognized winners in 22 different categories with more than 250 organizations receiving recognition for their outstanding work. Winners of Platinum, Gold, Silver and Distinction awards represent 18 industry classifications, from hospitals and health systems to pharmaceutical firms and medical device companies.     About Renown Health Renown Health is a locally governed, not-for-profit integrated healthcare network serving norhtern Nevada, Lake Tahoe and northeast California. In U.S. News and World Report Best Hospital rankings, Renown Regional Medical Center was listed #1 in the State of Nevada. Renown has a long tradition and commitment to improve the care and the health of our community. Renown is currently enrolling participants in the world's largest community-based genetic population health study, the Health Nevada Project®. For more information, visit renown.org. About AmericanEagle.com Americaneagle.com is a full-service, global digital agency based in Des Plaines, Illinois that provides best-in-class web design, development, hosting, post-launch support, and digital marketing services. Currently, Americaneagle.com employs 600+ professionals in offices around the world including Chicago, Cleveland, Dubai, Dallas, London, Los Angeles, New York, Nashville, Washington DC, Switzerland, and Bulgaria. Some of their 2,000+ clients include Dairy Queen, FASTSIGNS, Soletrader, WeatherTech and the American Management Association. For additional information, visit www.americaneagle.com.

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