• Requisition ID: 178088
  • Department: 900331 The Pregnancy Center
  • Schedule: Full Time - Eligible for Benefits
  • Shift: Day
  • Category: Clerical & Administrative Support

Position Purpose

This position provides quality and knowledgeable coordination of patient exam scheduling, knowledge of exams, exam preparations, accurate patient instructions, and providing customer service to the public, physicians, and all areas within Renown Health. 




Nature and Scope

The incumbent schedules examinations for Renown Health locations. The major challenges for this position are answering multiple phone line systems with heavy volume of calls, processing a high volume of paperwork, scheduling procedures accurately. Position requires knowledge of pertinent exams (excluding specialty exams - imaging), and possessing the ability to communicate pertinent and accurate information to the patient, patient families, community, and other healthcare professionals in a positive, professional, and confident manner. The incumbent is further challenged to possess the ability to function efficiently, accurately, and pleasantly under pressure, identify and maintain priorities, and to simultaneously respond to requests from a variety of individuals while remaining courteous and professional. This position holds high standards of performance and respect for confidentiality, as well as providing a superior level of customer service at all times and knowledge while dealing with individuals of all levels. This position does not provide patient care.




The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.




Minimum Qualifications
Requirements - Required and/or Preferred




Must have working-level knowledge of the English language, including reading, writing and speaking English. 


Excellent written/oral communication skills required. Applicant must be able to work effectively with diverse groups of individuals as well as possess the ability to work well under pressure. Prefer one-year office experience. Applicants with experience in a healthcare setting will be given preference. 





Computer / Typing:

Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.




Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.

With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.

  • Icon- Edu Assistance@1x

    Education Assistance

  • Icon - PTO@1x

    Paid Time Off

  • Icon - 401@1x

    401(k) Company Match

  • Icon - Flexible Env@1x

    Flexible Work Environment