Sr Director Transfer Center and Pt Flow

  • Requisition ID: 179394
  • Department: 200751 RTOC - Renown Transfer & Operations Center
  • Schedule: Full Time - Eligible for Benefits
  • Shift: Day
  • Category: First/Mid-Level Officials and Managers

Position Purpose

This position leads the mobilization and ongoing execution of Renown Health’s overall patient throughput strategies to include incoming and outgoing admissions/transfers, patient placement, hospital throughput, discharge planning and post-acute transitions.




Nature and Scope

This role is responsible for creating an environment that supports professionalism, safety, and quality patient care. The leader is accountable for all activities and communication involved in hospital throughput to include:

• Manages the entire throughput cycle of the Transfer Center, Patient Flow, and Nursing Coordinator daily functions by assigning work, developing work procedures consistent with hospital policy, establishing work schedules and monitoring work performance performed by subordinates to meet agreed-upon goals, objectives, and target dates.

• Applies approved clinical criteria to evaluate appropriateness of transfer/admission/discharges to the appropriate level of care.

• Prioritizes patient and physician needs, while overseeing effectiveness of throughput strategies.

• Problem-solves with nursing and ancillary leadership and physicians to identify operational opportunities that will ensure successful patient flow.

• Assists with the development and evaluation of solutions and assists in establishment of action plans for improvement.

• Performs outreach to area/rural facilities in collaboration with hospital executive and the Rural Health Liaison.

• Partners with transport companies, skilled nursing facilities, long-term acute care hospitals, critical access hospitals and other services to manage hospital throughput and length of stay.

• Stays abreast of admission, transfer, staffing and other issues which affect optimal patient flow.

• Serves as positive professional role model & assists in mentoring new members of leadership regarding patient throughput issues.

• Demonstrates effective problem resolution through use of critical thinking skills.

• Ensures a positive patient/customer/staff experience through cooperation and supportive intradepartmental relationships.

• Ensures staff document all required information pertaining to the patient throughput processes accurately and thoroughly.

• Evaluates and utilizes technology to optimize patient flow.

• Oversees the coordination of patient care; supervision of professional teams to include Transfer Center, Nursing Coordinators, and other staff.

• Customizes and updates education based upon current best practices, defines staff roles, and accepts organizational accountability for services provided to recipients.

• Maintains accountability for financial performance, human resource management, planning, business and/or clinical operations, project management, and facilitating discussions regarding the necessary IT infrastructure to support operations.


This position does not provide patient care.




The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.




Minimum Qualifications
Requirements - Required and/or Preferred




Must have working-level knowledge of the English language, including reading, writing, and speaking English. Must be a graduate of an approved School of Nursing. A master’s degree in a healthcare related field is required.


Seven to ten (7-10) years of management experience, with at least three years of Acute Care experience. At least one (1) year of Case Management experience. Experience working with documentation to meet quality, financial and regulatory requirement.


Ability to obtain and maintain a State of Nevada Registered Nurse license.



Computer / Typing:

Must be proficient in Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer for online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.




Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.

With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.

  • Icon- Edu Assistance@1x

    Education Assistance

  • Icon - PTO@1x

    Paid Time Off

  • Icon - 401@1x

    401(k) Company Match

  • Icon - Flexible Env@1x

    Flexible Work Environment