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  • Renown Medical Group - Double R
    Renown Medical Group - Double R
    10085 Double R Blvd
    Reno, NV 89521
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    • Cancer Care
    • Men's Health
    • Screening

    8 Important Health Screenings for Men

    Unfortunately, men are less likely to visit their doctor for exams, screenings, and consults than women. So with the help of Bonnie Ferrara, MD of Renown Health, we've put together a list of eight screenings to help men stay on top of their health game. 1. Blood Pressure Tests Ages 20+ Blood Pressure tests measure the pressure in your arteries as your heart pumps. Biennial (every two years) checks are recommended if you have normal blood pressure or more frequently if you have high blood pressure (hypertension) or low blood pressure (hypotension). The United States Preventative Services Taskforce cites normal blood pressure below 120 systolic (top number) and 80 diastolic (bottom number). 2. Cholesterol Screening Ages 20+ High levels of cholesterol increase your risk of stroke and heart disease. A simple blood test will help your healthcare provider determine your numbers and if you're at risk. If you have a family history of diabetes or heart disease, you may need yearly screenings. But, again, your doctor can provide the best course of action.

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    • Pulmonary and Sleep Medicine
    • Primary Care
    • Expert Advice

    Why Am I So Tired? 9 Reasons for Your Chronic Exhaustion

    Do you find yourself struggling to stay awake during the day or having no energy? You’re not alone. Whether you’re a full-time employee, a student or retiree, that “I’m tired” feeling comes in all shapes and sizes. What’s even more frustrating is not knowing the source of your exhaustion.  Dr. Brandon Flores, a sleep medicine physician with Renown Medical Group, breaks down nine key reasons why you may be feeling so fatigued.  You did not get enough sleep, or your quality of sleep is poor. This may seem obvious, but in today’s “rise and grind” culture, sleep can be considered a luxury rather than what it really is: a necessity. Ensuring you get adequate hours of sleep between 6-9 hours and quality sleep is essential. You may not be breathing well during sleep. Interruptions to your breathing, such as snoring, can decrease airflow at night causing your sleep to be less restorative. This is often due to Obstructive Sleep Apnea (OSA). OSA can lead to daytime fatigue and sleepiness and can also impact other chronic health conditions, such as hypertension, diabetes, acid reflux, migraines and heart rhythm. You are not getting enough regular exercise, or you are exercising too much. Incorporating at least 30 minutes a day of physical activity can help keep you energized throughout the day. It has also been shown to increase deep slow wave sleep, which is often associated with feeling rested. On the other hand, getting too much exercise can tire you out more easily and heighten stress levels. You drink too much caffeine. This one may seem counterintuitive – caffeine is supposed to keep you awake, right? Well, overdoing it with your favorite coffee or soda could affect your sleep quality. Pay attention to your caffeine limits and have a cut-off time, as most caffeine should not be consumed past noon. You have a food allergy or intolerance. If you find yourself feeling especially tired after eating a lot of a certain food, you could have an allergy or intolerance to it – and vice versa. Consider speaking with your primary care provider (PCP) about a food allergy test or being referred to an allergist. You’re drinking too many alcoholic beverages. Alcohol is a depressant, which as the word implies, can make you feel especially tired during the day. It can also affect your breathing at night and disrupt your sleep cycle. Cutting back on alcoholic drinks may be beneficial to your overall health. You are anemic. This is the leading cause of fatigue in women but can affect people of all genders. It can be associated with low iron. Eating foods high in iron, including leafy greens and many different meats, can help your iron levels. A blood test ordered by your PCP can help you understand if you are iron deficient. You are experiencing depression or anxiety. Emotional exhaustion can be just as taxing as physical exhaustion. Prolonged feelings of sadness, hopelessness, nervousness or panic can be signs and symptoms of depression or anxiety. Speak with your provider about the many resources available to help you. You have an underactive thyroid. Feeling fatigued can also be a symptom of hypothyroidism, which affects your metabolism and energy levels. Medication can help get your thyroid back to normal. Your PCP can order a blood test to determine your thyroid levels.  If you experience severe exhaustion that lasts six months or longer, worsens after physical or mental exertion and does not get better after resting, it could be a sign of myalgic encephalomyelitis, otherwise known as chronic fatigue syndrome (CFS). This is a diagnosis of exclusion, and other causes must be ruled out. While there are no tests that detect CFS, your provider can order blood and urine tests to rule out other causes of your fatigue and help develop a care plan.

    Read More About Why Am I So Tired? 9 Reasons for Your Chronic Exhaustion

  • Chemotherapy & Infusion Services

    Chemotherapy & Infusion Services Renown Infusion Services, operated by Renown Regional Medical Center, takes pride in patient satisfaction. We are ranked in the top 10 percent of similar infusion centers nationwide. Our certified registered nurses provide education and treatment for: Chemotherapy IV medications IV hydration Injections Blood and platelet transfusions Lab draws IV line care Diagnoses We Treat Our expertise allows us to treat a variety of diagnoses, including, but not limited to: Cancer Multiple sclerosis Anemia Osteoporosis Osteomyelitis Rheumatoid arthritis Genetic disorders Polycythemia vera Your Healing Environment Infusion Services are focused on your care in a calm and healing environment 365 days a year. Special touches include: Warming blankets Pillows Garden courtyard Controlled lighting TV FREE WiFi Your Infusion Team On-site members of your infusion team include: Certified registered nurses, Physicians, Pharmacists, Dietitians, Social workers, Support staff for scheduling, financial counseling and insurance authorizations needs.

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  • Interventional Neuroradiology

    The Interventional Neuroradiology team at Renown Health offers minimally invasive treatments and diagnostics and cares for various brain, head, neck and spine conditions. We focus on emergent and state-of-the-art care for acute stroke, aneurysms, arteriove for acute stroke and aneurysms, and arteriovenous malformations.

    Read More About Interventional Neuroradiology

    • Neurology
    • Awards and Accreditations
    • Renown Health

    Renown Neuro Diagnostic Laboratory Nationally Recognized

    Earning its third five-year accreditation, Renown’s neuro-diagnostic lab remains Nevada’s only accredited ABRET facility. The Renown Institute for Neurosciences is pleased to announce that the neuro-diagnostic lab at Renown Regional Medical Center has been re-accredited by the American Board of Registration of Electroencephalographic and Evoked Potential Technologists (ABRET). ABRET’s lab accreditation process evaluates technical standards, the quality of a laboratory’s output, and lab management. “Renown Health is a leader and a destination for health in treating neurological disorders and advancing innovations in neurology. The specialists at the Renown Institute for Neurosciences provide comprehensive brain, nerve and surgical support along with a full range of diagnostic and additional procedures and a disease-specific, patient-focused approach to care,” says Tony Slonim, MD, DrPH, FACHE, President and CEO, Renown Health. “This prestigious honor from ABRET means Renown’s Electroencephalogram (EEG) Laboratory has met strict standards and is recognized as a place where patients and physicians can confidently receive quality diagnostics.” “In addition to re-accreditation from ABRET, the Institute for Neurosciences has earned a Gold Seal of Approval by the Joint Commission and offers advanced treatment options including t-PA (Tissue Plasminogen Activator) and biplane angiography. The Level III accredited Epilepsy laboratory implements some of the newest treatments available,” said Renown’s Chief Medical Officer, Paul Sierzenski, MD, MSHQS, CPE, FACEP. “Renown patients also have access to the most promising new therapies through national clinical trials, which have been shown to significantly improve patients’ health and well-being.” “I am proud to recognize our dedicated team of caregivers for their continued passion and excellence in maintaining the highest standards in patient care,” said Renown Institute for Neurosciences’ Division Chief, Dr. Rolando Ania. “It is all thanks to their tremendous efforts that we remain the only ABRET accredited laboratory, as well as the only nationally accredited epilepsy center (NAEC Level III), in the state of Nevada.” Using a collaborative approach, specialists at the Renown Institute for Neurosciences use leading-edge diagnostic tools to identify neurological conditions and treat patients with the most effective techniques available. What is a Neuro-diagnostic Lab? A neuro-diagnostic lab allows care teams the technology to evaluate how a patient’s peripheral, autonomic, and central nervous systems function, and aid in diagnosing and treating conditions such as epilepsy, multiple sclerosis, Parkinson’s disease, stroke, and other diseases of the nervous system. What is an Electroencephalogram (EEG)? An Electroencephalogram (EEG) is a test that measures and records the electrical activity of the brain. During the test, special sensors called electrodes are attached to the patient’s head and hooked by wires to a computer. The computer then records the brain’s electrical activity on the screen. Using a collaborative approach, specialists at the Renown Institute for Neurosciences use leading-edge diagnostic tools to identify neurological conditions and treat patients with the most effective techniques available. Renown Health hospitals are ranked as Nevada’s top hospitals by U.S. News & World Report.

    Read More About Renown Neuro Diagnostic Laboratory Nationally Recognized

    • Wednesday, Apr 29, 2020

    Join Forces with Local Businesses to Make Isolation Gowns

    The availability of face masks for healthcare workers has been a popular topic of discussion amid the COVID-19 pandemic. However, there’s another piece of essential personal protective equipment (PPE) that’s become difficult to come by – isolation gowns. To help meet local demand for this critical piece of equipment, University of Nevada, Reno’s Department of Art Fabrication Lab, Miller’s Jackets and Printing Services of Nevada have teamed up to use their unique resources to produce isolation gowns at no cost to Renown Health.  The isolation gown production process starts at the Fabrication Lab – commonly referred to as the “Fab Lab” – with rolls of Kona Cotton fabric purchased by Renown. From there, Fab Lab manager Nicole Miller feeds the fabric into the Zund G3 digital CNC machine to begin the production process. Using a design software, Miller digitized Renown’s isolation gown template and created three sizes – small, medium and large. These digital blueprints serve as instructions for the machine to cut the fabric. Thanks to this state-of-the-art cutting machine and Miller’s streamlined efforts, it takes just 68 seconds to cut out one gown. See the Zund G3 digital CNC machine in action. “COVID-19 has affected us all in unprecedented ways,” said Miller. “It means so much knowing that we can help our local healthcare workers who are working so hard for the whole community. At its core, the department of arts’ Fab Lab is designed to enable our students and faculty to create interdisciplinary research. Pivoting to PPE production just allows us to use our equipment and skill set to solve problems in an applied design environment.”  From there, the cut gown fabric is taken to Miller’s Jackets where it is sewn in accordance with Renown’s gown pattern. The company had previously sewn masks to help meet the demands of local hospitals towards the beginning of the pandemic.  Jeff Richards, owner of Printing Services of Nevada and partner of Miller’s Jackets, saw how quickly Renown employees responded to the COVID-19 crisis and wanted to give back to area healthcare workers in any way he could. “With less work coming in due to the shutdown, I wanted to offer my time and resources to assist the community,” said Richards. “I strategized with my partner at Miller’s Jackets, Chris Robb, about what to do next. After discovering Renown’s need for isolations gowns, it was an easy decision for us to continue putting our staff and sewing machines to good use for our local hospitals.” Tony Slonim, MD, D.Ph., president and CEO of Renown Health states, “There is nothing more important to me than providing our caregivers at the front line with the resources they need to Contact: Renown Public Relations M: 775-691-7308 E: news@renown.org feel well-cared for, supported and confident in their practice. In my experience, as both an intensivist and a registered nurse, there is special feeling when you wear a garment that was hand-made for you. I know our caregivers will feel the love and appreciation expressed by the talented craftspeople of the University of Nevada, Reno’s Department of Art Fabrication Lab, Miller’s Jackets and Printing Services of Nevada when they don these special garments. We appreciate the innovative thinking and generosity of these local business leaders to support Renown Health caregivers and patients.  Despite the slowing of business, Printing Services of Nevada is committed to paying Miller’s Jackets employees and volunteers for their time, and covering the cost of any materials beyond the fabric supplied by Renown Health. Miller’s Jackets has opened up its industrial sewing machines for the isolation gown project and also called on volunteers to sew from their personal machines at home.  “Renown’s healthcare workers put their lives on the line for the public every day,” said Robb. “They don’t have the luxury of getting to stay out of harm’s way. They do so much for us. If there’s anything we can do to make their lives a little easier and less stressful, it’s worth it.” Since the inception of this collaboration on April 16, the Fab Lab, Miller’s Jackets and Printing Services of Nevada have helped produce 150 isolation gowns, which will all benefit Renown caregivers. Once worn, the gowns can be sterilized and reused, helping Renown extend the life of its personal protective equipment, which helps ensure the health and safety of care givers. Renown’s director of service excellence Amber Maraccini says, “One of the many positives I’ve seen come out of these uncertain times is our community’s willingness to give and collaborate. We extend our sincere thanks and appreciation to those helping our caregivers fight the good fight every day.” Renown has a total goal of 10,000 community-donated isolation gowns. To help Renown reach this goal, community members can access Renown’s gown pattern here. Those interested in supporting Renown’s healthcare heroes are invited to visit www.renown.org/give for more ways on how to help. For up-to-date information on Renown’s approach to keeping our community safe, visit our website at www.renown.org/covid-19/.       About The Fabrication Lab The Fabrication Lab is part of the School of the Arts and facilitates hands-on production and learning by enabling innovation and interdisciplinary connectivity at the intersection of art and technology. The Fab Lab is committed to advancing teaching and research to enrich art department programs and plays a key role in the education of art students at the University of Nevada, Reno. For more information, visit unr.edu/art/fabrication-lab About Renown Health Renown Health is a locally governed and locally owned, not-for-profit integrated healthcare network serving northern Nevada, Lake Tahoe and northeast California. Renown is one of the Contact: Renown Public Relations M: 775-691-7308 E: news@renown.org region’s largest private employers with a workforce of more than 7,000. It comprises three acute care hospitals, a rehabilitation hospital, the area’s most comprehensive medical group and urgent care network, and the region’s largest and only locally owned not-for-profit insurance company, Hometown Health. Renown has a long tradition and commitment to continually improve the care and the health of our community. For more information, visit renown.org. About Printing Services of Nevada LLC Printing Services of Nevada LLC is a family owned company that has served Northern Nevada since 1985. After operating as one of the area’s premier printing brokerage firms for most of that time, the company began a transformation to in-house production to provide better, and faster service at a reasonable price. Since then, Printing Services of Nevada LLC has grown substantially in both technology and capability to one of the regions premier digital printing companies. The recent acquisition of the Xerox Iridesse Production Press along with the newest Duplo bindery machines for post-press needs allow Printing Services of Nevada LLC to offer superb quality at a competitive price. Whether servicing large businesses or a single person, at Printing Services of Nevada LLC the philosophy is simple. First, build mutually beneficial relationships with our customers and vendors and be true in those relationships. Second, give back to the community through programs that we have implemented such as no-charge resume printing for those searching for a job, promotion of suicide awareness through Motivation United, a non-profit which the owner of Printing Services of Nevada LLC has started to place inspirational signs throughout the community, and working with other non-profits to provide the services they need while working within their limited budget. Printing Services of Nevada LLC…dream it and imagine the possibilities!

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    • Tuesday, Oct 06, 2020

    Renown Neuro-Diagnostic Laboratory Nationally Recognized

    Earning its third five-year accreditation, Renown's neuro-diagnostic lab remains Nevada's only accredited ABRET facility. The Renown Institute for Neurosciences is pleased to announce that the neuro-diagnostic lab at Renown Regional Medical Center has been re-accredited by the American Board of Registration of Electroencephalographic and Evoked Potential Technologists (ABRET). ABRET’s lab accreditation process evaluates technical standards, the quality of a laboratory’s output, and lab management. “Renown Health is a leader and a destination for health in treating neurological disorders and advancing innovations in neurology. The specialists at the Renown Institute for Neurosciences provide comprehensive brain, nerve and surgical support along with a full range of diagnostic and additional procedures and a disease-specific, patient-focused approach to care,” says Tony Slonim, MD, DrPH, FACHE, President and CEO, Renown Health. “This prestigious honor from ABRET means Renown’s Electroencephalogram (EEG) Laboratory has met strict standards and is recognized as a place where patients and physicians can confidently receive quality diagnostics.”  “In addition to re-accreditation from ABRET, the Institute for Neurosciences has earned a Gold Seal of Approval by the Joint Commission and offers advanced treatment options including t-PA (Tissue Plasminogen Activator) and biplane angiography. The Level III accredited Epilepsy laboratory implements some of the newest treatments available,” said Renown’s Chief Medical Officer, Paul Sierzenski, MD, MSHQS, CPE, FACEP. “Renown patients also have access to the most promising new therapies through national clinical trials, which have been shown to significantly improve patients’ health and well-being.” “I am proud to recognize our dedicated team of caregivers for their continued passion and excellence in maintaining the highest standards in patient care,” said Renown Institute for Neurosciences’ Division Chief, Dr. Rolando Ania. “It is all thanks to their tremendous efforts that we remain the only ABRET accredited laboratory, as well as the only nationally accredited epilepsy center (NAEC Level III), in the state of Nevada.”  Using a collaborative approach, specialists at the Renown Institute for Neurosciences use leading-edge diagnostic tools to identify neurological conditions and treat patients with the most effective techniques available.  What is a Neuro-diagnostic Lab? A neuro-diagnostic lab allows care teams the technology to evaluate how a patient’s peripheral, autonomic, and central nervous systems function, and aid in diagnosing and treating conditions such as epilepsy, multiple sclerosis, Parkinson’s disease, stroke, and other diseases of the nervous system.  What is an Electroencephalogram (EEG)? An Electroencephalogram (EEG) is a test that measures and records the electrical activity of the brain. During the test, special sensors called electrodes are attached to the patient’s head and hooked by wires to a computer. The computer then records the brain’s electrical activity on the screen. Using a collaborative approach, specialists at the Renown Institute for Neurosciences use leading-edge diagnostic tools to identify neurological conditions and treat patients with the most effective techniques available.  Renown Health hospitals are ranked as Nevada’s top hospitals by U.S. News & World Report.     About Renown Health Renown Health is the region’s largest, locally owned and governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown’s institute model addresses social determinants of health and includes: Child Health, Behavioral Health & Addiction, Healthy Aging and Health Innovation. Clinical institutes include: Cancer, Heart and Vascular Heath, Neurosciences and Robotic Surgery. Renown is currently enrolling participants in the world’s largest community-based genetic population health study, the Healthy Nevada Project®. About ABRET The American Board of Registration of Electroencephalographic and Evoked Potential Technologists (ABRET) is the credentialing board for EEG, Evoked Potential, Long Term Monitoring, and Neurophysiologic Intraoperative Monitoring Technologists. ABRET was organized in 1964 through a joint effort by the American Society of Electroencephalographic Technologists (ASET) and the American EEG Society (AEEGS) (now the American Clinical Neurophysiology Society). The Laboratory Accreditation Board was founded in 2004.

    Read More About Renown Neuro-Diagnostic Laboratory Nationally Recognized

  • Planning Your Care

    Planning Your Care at Renown Your care is a team effort, combining the skill and expertise of doctors, nurses, and other support staff who specialize in cancer diagnosis and treatment. This collaboration happens on multiple levels so that you receive the best possible care and treatment specific to your needs. Multidisciplinary Care “Multidisciplinary” refers to the collaboration between providers from different backgrounds or disciplines and can include doctors, advanced practice nurses, registered nurses, therapists, dietitians and social workers. These teams meet regularly to discuss patient care so that each patient benefits from the professional opinion of a wide range of experts.   Multispecialty Treatment Depending on your diagnosis, several different specialists may be involved in your treatment. Pathologists study tissue samples in the lab to confirm the diagnosis. Radiologists diagnose and track cancer with various imaging techniques. Medical oncologists treat cancer with chemotherapy and other medications. Radiation oncologists treat cancer with radiation therapy. Surgical oncologists treat cancer through surgery. Medical Geneticists diagnose cancer through genetic counseling. Gynecologic Oncologists treat cancers of the female reproductive system. These specialists meet to discuss your care plan and coordinate to make sure you’re receiving proven evidence-based care.   Center of Excellence A Center of Excellence is recognized for having a multidisciplinary, multispecialty team that provides leadership in research, training and best practices. Renown has three Centers of Excellence that focus on site-specific cancers. These include: Breast Cancer Gastrointestinal Cancer (colon, rectum, liver, pancreas, and stomach) Thoracic Cancer (lung and esophagus) These teams regularly meet to develop and update clinical guidelines, identify quality initiatives, evaluate clinical trials, and assess new technology and processes.   Cancer Conferences (Tumor Boards) Multidisciplinary, multispecialty cancer conferences (also called tumor boards) allow cancer specialists, genetic specialists, nurse navigators, nurses, social workers, dietitians, physical therapy specialists, and other providers the opportunity to review new and open cancer cases together and provide expertise from several different viewpoints. This collaboration allows them to develop a comprehensive treatment plan for each patient early in diagnosis or changes to a patient’s clinical status.   Who is my point of contact? Having multiple doctors who are working with even more doctors can become confusing for patients. Your Nurse Navigator will guide you through your care, provide you with the resources you need and answer your questions. Nurse Navigators

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    • MyChart
    • Vaccinations

    MyChart Proxy Access

    What is Proxy Access? Proxy access allows parents, legal guardians and caregivers to log into their personal MyChart account and connect to the health information of a patient they represent. As a proxy, you can view upcoming appointments, request appointments, view lab results, email a doctor on the patient’s behalf, view medications, request prescription refills and view health reminders. How Do I Establish Proxy Access? Login to your MyChart account with your username and password Go to the Profile menu at the top of the screen, then select Personalize From this screen you can see whose records you currently have access to Click Request Access to a minor’s chart Complete all of the fields When finished click Submit Request What if I Don’t Have a Renown MyChart Account? If you don’t have a Renown MyChart account, call 775-982-2781 and someone from the Renown Health MyChart team can help you set up proxy access. Keep in mind, the ability to request proxy access is only available on the MyChart website and not via the mobile app. However, the website can be accessed with your smartphone or tablet by using the web browser and going to mychart.renown.org.

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    • Kid's Health
    • Pediatric Oncology
    • Employees
    • Cancer Care
    • Pediatric Care

    Department Spotlight: Children’s Infusion Services

    Help us celebrate the holiday season by sharing joy with our Children’s Infusion Services team!  Thinking about blood can make any of us squeamish, and seeing it can be even more intimidating to the children in our lives. Being treated for a condition that requires blood transfusions or chemotherapy infusions is no easy feat, especially during the holiday season. This time of year, we are proud that we can offer our pediatric patients the power of proximity and excellence by having access to high level care close to home.  The Children’s Infusion Services (CIS) department at Renown Children’s Hospital is committed to bringing the gift of quality care to our community’s youngest patients. Whether they are caring for a child with a blood disorder or giving expert infusion care for a child battling cancer, no team does what they do better than these expert nurses, medical assistants, intake coordinators and physicians.  ‘Tis the Season to Bring Hope As the only pediatric oncology and hematology program in the region, the CIS department has a lot of responsibility on their shoulders. From inpatient chemotherapy to outpatient infusion services, this team treats a long list of pediatric blood conditions including:  Pediatric cancers Anemias Immune-mediated blood disorders Sickle-cell disease Bone marrow failure syndromes Bleeding disorders  “Our team provides a large variety of services from labs draws, sedations for procedures, infusions for diagnoses such as Crohn's disease, blood transfusions, as well as chemotherapy,” said Jen Torres, RN.  “Our team works extremely well together. We try to go above and beyond for our patients every day. It may be something as simple as a hug to comfort a parent or a special birthday gift for a patient.”  “My job allows me to work with several departments and providers when coordinating care for our littlest of patients,” added Jane Strawn, Intake Coordinator. “I assure proper authorizations are in place for the care that is needed, I communicate with our families when scheduling appointments, I organize End of Treatment Celebrations, as well as birthday shout outs and work closely with our Child Life team to help make the challenging appointment little easier.”  To best serve their patients, the team thrives on being expert multitaskers. Central line care, chemotherapy administration, blood transfusions, medication management, preventative injections, lab draws, lumbar punctures, biopsies, imaging – you name it, they do it. And they do it all with the utmost focus on safety and support.  “Our days have a lot of variation, as we perform a number of different services,” said Meagan Bertotti, RN. “We provide infusions for patients with chronic or acute medical conditions and chemotherapy/biotherapy treatment to patients undergoing cancer treatments. Overall, though, we work as a team to make these difficult procedures and treatments as easy as possible for the patients and families by providing engagement and support.”  “While we handle a lot of chemotherapy treatments for pediatric patients, we also do other infusions and transfusions as well such as blood and platelet transfusions, enzyme replacement therapies, different types of injections such as Rabies vaccine or Synagis for high-risk babies who need that extra protection during the RSV season, and lab draws,” said Chelsea Angues, RN. “We care for patients that get their therapies from outside hospitals, but the patient lives within the Reno area. We receive orders from those outside hospitals to care for those patients, so they can still be with their families and not have to travel.”  As members of the Children’s Oncology Group, a highly-regarded clinical trials group where over 90% of pediatric cancer patients across the U.S. receive treatment, teams like CIS in Renown Children’s Hospital deliver the highest standard of care. This partnership is a true testament to the devoted collaboration and relationship-building this team commits to on behalf of their patients every day.  "One of the biggest accomplishments of our team is the fact that we became a member of the Children’s Oncology Group, and the Children's Infusion Center and Pediatric Oncology became one unit,” said Shelby Nolte. "Instead of being a clinic on one side and an infusion center on the other, we really came together to make it a whole unit that collaborates on almost everything.”  “We've put much time into trying to understand other departments, their flow, their rationales and their processes so we can come to a solution that benefits our patients the greatest,” added Tiffany Macie, RN. “We've taken the last few years to really build our relationships with our pharmacy staff, our lab staff and our central supply resources. Our relationship building extends beyond the walls of the Renown building as well and out to the community providers too. In the past few years, we've been able to build relationships with the providers in the community where they trust they can send us their patients for treatment and lab draws. Finally, we've spent much time working on the relationships as a team. It's emotional work we do on our unit, and these families become our family. It's important to us that we take the time to be together outside of our shifts to enjoy one another and laugh!”  In the compassionate realm of pediatric healthcare, CIS knows that the complexities of a cancer or blood disorder diagnosis can take an emotional toll on their patients and families. The team firmly believes that emotional support can be as important as the physical and medical support throughout each patient’s unique care journey, striving to be a comforting presence during daunting times.  “The most important part of my day is collaborating with the Children's Infusion team to make life manageable for the families that are going through this experience,” added Shelby Nolte, Senior Medical Assistant. “We work as a team to make life easier for the blow of a cancer diagnosis.  We are there for our families in every way.  If they need a shoulder to cry on, an ear to listen or just someone to play cards with or tell a funny story too, we are there.”  “One of the things our team does extremely well to help our patients and their families with new diagnoses is to simply meet them where they are,” said Tiffany Macie. “That looks different for every family and every patient. We work in an environment where can build relationships with our patients and their families. This allows us the unique opportunity to really get to know them. We learn their fears, their joys, their worries, what their family lives are like, and we learn how to best meet them where they are.”  Transcending the conventional boundaries of care, the CIS department closely supports each patient, offering them solace tailored to the unique fabric of each family's life.

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