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Medical Assistant-Resource Team

Requisition ID
182610
Department
530701 Administration
Schedule
Part Time - Eligible For Benefits
Shift
Varies
Category
Services & Trade
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Position Purpose

Under the direction of the clinic provider, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group and Urgent Care facilities. This position is expected to travel to all sites to provide coverage for vacancies, leave time, and sick calls. This position could be called upon to provide support to the front office if business needs dictate.

These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed. The Resource Team need to maintain competencies to work on all medical groups and urgent cares to ensure patient needs are met in a timely manner. The position must have the flexibly and willingness to work in all facilities.

Nature and Scope

The Medical Assistant is responsible for assisting the provider in all back office duties including but not limited to: escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms’ stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.

Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing, with the additional responsibility to float to all facilities as business needs dictate.

The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial and safety appropriate to the age of the patient served and meet the standards of quality as measured by the unit/department age specific competency standard.

This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.

This position does provide patient care.

Disclaimer

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications

Requirements - Required and/or Preferred

Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills and basic computer literacy required.
Experience:
Two (2) years of experience in a provider office practice required. Multi-provider office practice experience highly preferred.
License(s):
Valid CA or NV Driver’s license.
Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment. Failure to apply for and/or receive license within 90 days will result in discharge.
Certification(s):
Current AHA BLS/CPR required. Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), National Certified Medical Assistant (NCMA), Nationally Registered Certified Medical Assistant (NRCMA), Medical Assistant Certification (AMCA), or EMT certification (basic, advance, paramedic) required.
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Benefits

Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.

With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.

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Education Assistance

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Paid Time Off

401K icon

401(k) Company Match

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Flexible Work Environment

Renown Health is northern Nevada's healthcare leader and Reno's only locally owned, not-for-profit health system. We are an entire network of hospitals, primary care offices, urgent care centers, lab services, medical specialties, and x-ray and imaging services - with more than 7,000 nurses, doctors and care providers dedicated to the health and well-being of our community.

Join Our Team Today!

For Providers: Renown Health and the University of Nevada, Reno School of Medicine (UNR Med) are affiliate partners in Nevada's first integrated academic health system. The affiliation aims to improve the health of the community, region, and state through research, medical education, and expanded clinical care. Renown physicians participate as joint faculty at UNR Med for teaching, lectures, supervising clinical rotations, and other academic activities for the education of medical and physician assistant students, residents and fellows.

ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.