Pre surgery calls and check ins with staff were amazing and great. Post surgery, I expected at least one check in call. I had surgery and that was that. Follow up appointments with the specialists have been great, but honestly I expected more how are you feeling calls after surgery.
5 stars
Very respectful and professional.
4 stars
This appointment was the Initial appointment after being notified my Primary Care Physician was no longer in their network. I have been with Carson Medical Group for 40+ years, and am not very happy with this situation. I have some negative thoughts about Kaiser Permanente after initially being told I have to drive to Reno, only after researching did I find the Carson City location. With that being said, my experience at the Carson City location was very good, with very quick results.
5 stars
I myself forgot to talk to Dr about testosterone shots I'm taking. But messaged thrm on my chart