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A two panel collage featuring Erin, senior medical assistant at Renown, posing with flowers and a certificate; photo to the right features the facade of Renown Medical Group-Fernley.

Caring for Rural Communities, One Patient at a Time: Q&A With a Senior Medical Assistant

For patients in Fallon, Silver Springs and the surrounding rural northern Nevada communities, access to quality healthcare is a top priority. Some drive over two hours just to see a primary care provider or walk into an urgent care clinic. Practice Site Leader Erin (formerly a Sr. Medical Assistant for Renown Medical Group – Fernley) is one of the dedicated team members ensuring those patients feel seen, heard and cared for the moment they walk through the door. What started as an externship close to home has grown into a fulfilling career marked by mentorship, professional growth and a deep passion for patient care. We sat down with Erin to learn more about her journey.

The Electrodiagnosis department at Renown Health poses for a group photo with their equipment.

Department Spotlight: Electrodiagnosis

When a patient is experiencing unexplained seizures, nerve pain or neurological symptoms that don't have a clear cause, finding answers often begins with one critical step: a diagnostic study performed by a skilled neurodiagnostic technician. At Renown Health, the Electrodiagnosis (or Neurodiagnostics) department provides these essential services every day. Think of our Electrodiagnosis team as your brain puzzle masters. Their impact spans both inpatient and outpatient settings, serving patients of all ages who are living with epilepsy, a traumatic brain injury, neuropathy, ALS (Lou Gehrig’s disease) and more. While their work may look like "squiggly lines" on a screen, the insights they capture are anything but simple.

The Renown Crisis Care Team poses for a group photo in front of the Interfaith Mural at Renown Regional Medical Center.

Peer Support Q&A: Valerie Butler on Crisis Care

At Renown’s Crisis Care Center, Peer Support Specialists help patients through some of the hardest moments of their lives with compassion, practical support and a steady presence. We sat down with Valerie Butler, a Peer Support Specialist at the Crisis Care Center, to talk about what brought her to this work, what a typical shift looks like and why crisis care is such a critical resource for our community.

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