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Cash Support Specialist

Requisition ID
188647
Department
100621 Professional Billing Services
Schedule
Part Time - Eligible For Benefits
Shift
Day
Category
Clerical & Administrative Support
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Position Purpose

Reporting into the department leadership, the Cash Support Specialist is accountable for the daily cash operations which may include cash balancing, electronic posting of payments, and document retention to ensure accurate accounts receivable reporting and quality data entry that is consistent with Renown Policies.
This position is accountable for the initial and ongoing success of the Cash Support Team. This position will provide support and back up for department members and leadership to ensure that all incoming payments are posted accurately to the patient's account and/or routed to the appropriate Renown entity for non-patient payments.This position is responsible for keeping abreast of departmental issues and the need for revised/additional policies and procedures and for preparation of statistical reports.
Nature and Scope:
This position is responsible for:
  • Coordination with Renown Revenue Cycle Information Technology as needed to address issues with remittance file loading into the hospital information system.
  • Coordination with Renown's designated electronic remittance vendor as needed to address issues with receipt of remittance files from insurance payors.
  • Posting of all electronic payments accurately to patient accounts.
  • Research and reconciliation of all unidentified electronic payments to be posted to the correct patient accounts.
  • Research and posting of Medicare retractions, rebates, and payer level take back/PLB payments.
  • Assists with training of new Cash Support Representatives as needed.
  • Reporting to leadership staff concerns that are shared or observed.
  • Compiling and reporting data reports as requested.
This position will perform audits on work performed by team members, and follow up with specialized training in areas of performance falling below standards.Will provide suggestions based on trends in electronic remittance processing for improvements in work processes, training procedures and materials.
High standards of courteousness, performance, diplomacy and respect for confidentiality are essential.This position has contact with all Renown Health departments, members, employers, staff and providers.
The incumbent must be able to identify and resolve problems, set goals and priorities, and represent the department in a professional manner. This position shall participate in the quality improvement and change management process. In this process, they must utilize and apply quality improvement tools, e.g. flowcharting, root cause analysis, etc.
This position does not provide patient care.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications:Requirements - Required and/or Preferred
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English.
Experience:
Requires two years of general business office or cash handling experience.Math skills must be accurate and consistent and can operate 10-key by touch.
License(s):
None
Certification(s):
None
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Benefits

Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.

With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.

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Education Assistance

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Paid Time Off

401K icon

401(k) Company Match

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Flexible Work Environment

Renown Health is northern Nevada's healthcare leader and Reno's only locally owned, not-for-profit health system. We are an entire network of hospitals, primary care offices, urgent care centers, lab services, medical specialties, and x-ray and imaging services - with more than 7,000 nurses, doctors and care providers dedicated to the health and well-being of our community.

Join Our Team Today!

For Providers: Renown Health and the University of Nevada, Reno School of Medicine (UNR Med) are affiliate partners in Nevada's first integrated academic health system. The affiliation aims to improve the health of the community, region, and state through research, medical education, and expanded clinical care. Renown physicians participate as joint faculty at UNR Med for teaching, lectures, supervising clinical rotations, and other academic activities for the education of medical and physician assistant students, residents and fellows.

ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.

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