Two women visiting in a hospital room

Visiting a Patient

The health and safety of our patients, families and staff members is our top priority. Thank you for understanding that our visiting hours and guidelines are subject to change. Last updated  February 11, 2022.  
    

Visiting Hours

In continued support for our patients, Renown will allow designated patient supporters to visit their loved one during their stay. Please see patient supporter guidelines below.

Renown Regional Medical Center and South Meadows Medical Center Emergency Room

  • Patients may have two patient supporters over 18 years of age while receiving care in the emergency departments.
  • Only one patient supporter may visit at a time.

Renown Children's Hospital Emergency Room

  • Patients may have two patient supporters over 18 years of age while receiving care in the emergency departments.
  • Patients may have both adult patient supports visit at the same time.

Renown Regional Medical Center and South Meadows Medical Center

  • Patients may have two healthy patient supporters visit at a time.
  • All visitors must be 12 years of age or older.
  • Visiting hours are currently 8 a.m. to 8 p.m.
  • Visiting hours for Intensive Care Units (ICU) are currently 9 a.m. to 8 p.m.

Renown Children's Hospital (includes Pediatric Intensive Care Unit)

  • Pediatric patients may have two healthy adults designated as their patient supporters.
  • Only one supporter may visit at a time during the duration of each patient’s stay.
  • All visitors much be 18 years of age or older. Visiting hours are currently 24/7.

Renown Rehabilitation Hospital

  • Patients may have two healthy adults designated as their patient supporters.
  • Only one supporter may visit per day.
  • Visiting hours are currently 9 a.m. to 5 p.m.

Patient Supporter Guidelines

A patient supporter is a family member or friend who plays an important role in the healing, recovery and care of their loved ones. To help us safeguard the health and wellness of our patients, care team, and community, we ask the following of our patient supporters and visitors:
  • In the interest of health and patient safety, all people entering and visiting Renown patient care sites must continue to bring and wear a surgical, K95 or N95 mask. Masks are provided at entrance points for patients and visitors who do not have one.
  • Masks must remain on and covering the nose and mouth for the duration of the stay.
  • Patient supporters should not remove their masks while visiting their loved one. This means no eating or drinking while in the patient's room.
  • Eating and drinking is limited to our dining areas to help ensure the safety of everyone.
  • Practice six-foot physical distancing at all times. Visual reminders are in place in public reception areas, elevators, shops and cafeterias.
  • Supporters are asked not to congregate in the hospital's public spaces and promptly relocate from campus after visiting a loved one to ensure we are keeping all visitors and patients safe.
 

General Visitor Guidelines

  • Please plan visits with young children with your nurse.
  • Visitors with colds, coughs or other contagious illnesses are asked to remain at home until they are well.
  • Anyone who has been exposed to a contagious disease, such as chickenpox, must talk to the patient's care team before visiting.
  • Renown Health reserves the right to limit visitors in the best interests of patients, families, visitors or staff.
  • Before or at the beginning of the visit or hospital stay, discuss with your loved one how much you should be involved in the updates with his/her hospital health care providers. Be sure to cover medication, advocacy, current condition and medical history. 
  • Keep a pen and paper handy when you speak to medical professionals. Ask questions and take notes to share with your loved one. Don't hesitate to ask them to re-explain a concept or to write something down. Notes of most patient visits are available through the patient's MyChart account
  • If your loved one needs something or feels uncomfortable, please bring it to the attention of the care team. 
  • As you and your patient prepare to leave the hospital, please take time to review and understand all instructions. 
  • Adhere to all patient confidentiality and medical privacy policies. 
  • Renown Health is smoke- and tobacco-free. For people who choose to smoke or use tobacco, they will need to leave Renown property to do so.
  • Latex balloons are not allowed at Renown Children's Hospital, because many children have allergies to latex. Mylar balloons are allowed, and are available in our gift shops. Choose from three gifts shops, each offering a variety of children's gift items, toys and cards.
  • Visit the Patients and Visitors page for information on the many retail services offered, including food and dining, gift shops, the Inn at Renown, Renown Pharmacy and banking options.