Unit Clerk-Monitor Tech

Purpose:

This position will interface with all guests, visitors, families, and patients arriving or calling the nursing units. The incumbent provides directions and information to visitors, as well as making appropriate referrals. This position is accountable for entering physician orders into the computer system. This position assumes responsibility for producing high quality electrocardiographic (EKG) tracings and rhythm strips while recognizing atypical EKG patterns and arrythmias.This position is a key position as the incumbent is often the first contact for anyone who is arriving on or calling the nursing units.

Nature and Scope

This position is challenged by an ongoing variety of customers with concerns and needs that require attention and a timely response.This position has internal contact daily with personnel from all departments for the purpose of requesting medical supplies and checking scheduled times for patient treatment or test. This position also has contact with physicians, nurses, technicians, visitors, and patients by taking messages, paging, transferring phone calls, faxing information to physicians' offices and other departments. Responsible to refer appropriate calls and concerns to the appropriate care givers.This position is further challenged to accurately transcribe physician orders; communicate effectively with people, especially nurses, for the clarification of orders; function efficiently in stressful situations and be able to identify and maintain priorities with orders and remain courteous and tactful.The incumbent will often deal with situations that are extremely sensitive in nature. It is imperative that all situations be treated with tact, diplomacy, confidentiality, and compassion.This position is responsible for customer service, verifying physician order entry chart maintenance, unit supplies, answering phones, computer usage, filing, monitor tech duties on monitored floors when applicable, and additional clerical tasks.The Unit Clerk/Monitor Tech is responsible for rhythm identification including life-threatening dysrhythmias. A Registered Nurse must review all rhythm strips. Rhythm changes require immediate notification of the Registered Nurse.The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensory, psychosocial, and safety appropriate to the neonatal, pediatric, adolescent, adult and geriatric patient and meets standards of quality as measured by the unit/department age specific competency standards.ER and CDU Incumbents may be responsible for the following:

• Unit Clerk/Monitor Tech in the Emergency Department and the Clinical Decision Unit is responsible for performing 12-lead EKGs at the bedside and rhythm identification including life-threatening dysrhythmias. A Registered Nurse must review all rhythm strips. Rhythm changes require immediate notification of the Registered Nurse. The Unit Clerk/Monitor Tech in the Emergency Department and Clinical Decision unit is responsible for improving patient experience and patient throughput. The incumbent must demonstrate the knowledge necessary to meet ED specific patient experience key performance measures and ED throughput key performance measures, in-collaboration with the ED leadership team and the ED charge nurses. The incumber will facilitate the ED multidisciplinary rounds, under the supervision of the ED Hospitalist Provider.

• The Unit Clerk/Monitor Tech in the Emergency Department and Clinical Decision unit is responsible for expediting and providing health care access through the accurate gathering of demographic, sponsorship or guardian data, clinical, financial, and statistical information from a variety of sources, i.e. patients, patient's families, physicians, physician office staff, county, and/or governmental agencies, CMS, FMS, etc.This position does provide patient care

Minimum Qualifications

Requirements - Required and/or Preferred

Disclaimer

The foregoing description is not intended to be, and should not be construed as, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.