• Renown Health

Renown Health Tracks Santa’s Progress on Christmas Eve in The Renown Transfer And Operations Center

December 23, 2022

Renown RTOC Santa Tracker

Renown Health wishes you and your loved ones a Merry Christmas

This time of the year, Santa and his reindeer; Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Blitzen and Rudolph, travel across the world on Christmas Eve. Santa stops at millions of homes to deliver toys and gifts- and to enjoy a quick snack of milk and cookies. This year the elves at the Renown Transfer and Operations Center (RTOC) will use their command center in south Reno to track Santa’s progress (of course, while continuing to customize the care experience for every patient at Renown).

Starting on the morning of Christmas Eve, the specially trained RTOC elves will work with the elves at the North Pole to get a live feed using Santa’s sleigh GPS. With this advanced technology, they will track his progress and anticipate when he will arrive here in northern Nevada.

RTOC Christmas Screen

“I am deeply grateful to the thousands of Renown care givers who will be working throughout the holiday to care for patients and their families. I am excited that we will also have elves in the RTOC tracking Santa’s journey over Christmas Eve this year,” said Dr. Brian Erling, President & CEO of Renown Health. “Along with watching Santa’s flight path on Christmas Eve, the RTOC team is dedicated to being the ‘eye in the sky’ for patient care coordination across the Renown Health system.”

Renown’s elves are expecting that Santa and his reindeer will start their biggest night of the year in the South Pacific before heading to New Zealand and Australia. From there, they’ll visit Japan, Asia, then across to Africa, Western Europe and Canada. Santa is expected to reach the United States just after midnight and conclude his night in Mexico and Central/South America. Thankfully, it is not anticipated that Santa’s route will be impacted by the weather this year.

“Tracking Santa is such a fun part of our job here at Renown,” said Melanie Morris, MSN, RN, director of the RTOC. “We hope it builds Christmas cheer across northern Nevada, in our Children’s Hospital and we hope it helps parents at home get their kiddos into bed before Mr. Claus arrives.”

In addition to tracking Santa and his reindeer journey, the RTOC team tracks a patient’s journey, which dramatically improves care and efficiency across Renown’s integrated health system. “Renown Regional Medical Center is the region’s only Level II Trauma Center. Our caregivers and specialists are prepared to care for high-acuity patients including those who have suffered heart attacks and strokes,” said Dr. Erling. “Serving over 1 million people, the Transfer and Operations Center assists in caring for patients in both urban and rural communities. We work together, in one location, to ensure we have the appropriate care teams and facilities ready to serve patients- immediately and upon their arrival at Renown Regional Medical Center, Renown South Meadows Medical Center, Renown Children’s Hospital and Renown Rehabilitation Hospital, as well as our emergency and urgent care sites.”


About Renown Health

Renown Health is Nevada’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 9,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

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