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Virtual Visits

Mother talking with doctor on laptop during virtual visit.

Virtual Visits at Renown

See select Renown providers by video for primary care, specialty care and many pediatric visits—from home, work, or anywhere private. Plan-specific copays may apply; check your Evidence of Coverage.

How to Schedule Primary & Specialty Care

Call our scheduling team to request a virtual visit with your established provider.

Call to Schedule

Pediatric Virtual Visits

Many pediatric appointments are available as virtual visits.

To schedule: Call 775-982-5000 to request a visit with your child’s established provider.
MyChart Proxy: To access your child’s information and join video visits, activate MyChart Proxy. Sign in to MyChart and follow the proxy request instructions.

What to Have Ready (Quick Checklist)

A smartphone, tablet, or computer with camera/mic
Reliable internet connection
Your MyChart login
A quiet, well-lit space and your recent health info (meds, allergies, vitals if you have them)

Insurance & Billing

Virtual visit coverage depends on your health plan. Copays/coinsurance may apply. Refer to your Evidence of Coverage or call your insurer.

Appropriate for Virtual Urgent Care

Common cold and cough symptoms
Muscular, tendon or joint pains not caused by injury
Allergy or sinus symptoms
Pink eye (no trauma or something in the eye)
Urinary discomfort
Diarrhea without vomiting
Rashes or skin sores
Backache
Nail problems
Screening examination for sexually transmitted illness (without symptoms)
Medication refills (not controlled substances)

Not Appropriate for Virtual Visits

Shortness of breath
Chest pain
Abdominal pain
Numbness or weakness of any location that is new
Traumatic injuries (including eye)
Severe pain of any other location
Dizziness or confusion
Bleeding from any location
High fever (any age)
Persistent vomiting
Loss of vision
Ear pain
Substance abuse or psychiatric problems

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